On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LED Factory Mart Reviews Summary
LED Factory Mart has a rating of 3.5 stars from 751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 28th among Auto Parts sites.
Instant Feedback
We monitor reviews for authenticity
There was a part that came broken. Still waiting to hear back from customer service on how this issue will be resolved.
Quick and easy ordering through website. Immediate email confirmation received which i appreciate. Looking fwd to receiving my order. Thanks Kerry
Product looks great. Pretty bright. I think a bit too bright for some on coming cars.
Dear Susan,
Thank you so much for your positive feedback! Your satisfaction is our ultimate goal, and we're thrilled that we could meet your expectations.
Your feedback motivates us to continue delivering the best possible products and service.
The product looks good, but without instructions it's hard to install. Nobody will answer my email or phone call to help get instructions. Frustrating, when there is a specific wiring harness that has to be used and I can't install without instructions.
Didn't give me a chance to put in the 20% off code I had. Asked for payment right away. No place for code. I wouldn't have bought them without the 20% off!
Update; They refunded me the 20%. Be careful ordering on your phone because a quick pay pops up right away before you get a chance to put in your discount code.
The turn signal/drl combo looks great and functions as advertised. Nice upgrade!
Didn't give ma a chance to put in the 20% off code I had. Asked for payment right away. No place for code. I wouldn't have bought them without the 29% off!
Average business. The packaging is not good at all. It was packaged like it came from a third-world country
Dear Noel,
Thank you for your feedback.
The items you buy are plug and play the installation process simple.
Regarding the packaging issue, we will test the products before shipping and ensure the packaging is complete.
Poor packaging may be caused by it being in transit.
We apologize for any inconvenience it may have caused. We take your feedback seriously, and we will work on improving our packaging to ensure that our products arrive in pristine condition.
If you have any more feedback or questions in the future, please don't hesitate to reach out. We're here to assist you.
So far so good.still in box. Waiting for xmas.will have to let you know
Dear Nicki,
Thank you for taking the time to share your wonderful shopping experience with us! We greatly appreciate your feedback and are thrilled to hear about your positive encounter with our products and services.
Thank you once again for choosing us, and we look forward to serving you in the future!
Dear Samuel,
We wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your kind words about our products are truly appreciated, and they inspire us to continue delivering great quality products to all our valued customers.
Literally took 20 minutes from. Start to finish. Great quality, perfect fit.
Dear Steven,
Thank you so much for taking the time to share your feedback with us! With your encouragement, we will continue to improve the high quality and commodity innovation route.
Thank you once again for choosing us, and we look forward to serving you in the future!
On the ups web site it say Shipper created a label, UPS has not received the package yet. So I'm just a little confused on how I was supposed to get the package 3 days ago but ups haven't got the package yet
Dear Emilio,
We wanted to provide you with an update on the status of your recent package shipment. We understand that you may be concerned about the lack of updated logistics information for your order, and we want to assure you that we're here to address any questions you may have.
Currently, it appears that the logistics information for your package has not been updated as expected. We sincerely apologize for any confusion or inconvenience this may have caused. The delay in the update of the logistics information is due to the logistics provider's processing timelines, and we understand how important it is to stay informed about the whereabouts of your shipment.
Your package has been delivered on November 10.
If you still have any question, please be free to contact with us.
Tried to get led light that had moisture getting inside turning black eventually the light would have failed looked bad they made me purchase new light that should have been replaced under warranty and shipping was very slow
Dear Jeffrey Moser,
Thanks for your feedback.
Our lights have a 2 year warranty. The replacement will be shipped within 48 hours after all is confirmed.
Regarding the shipping fee for the replacement, as per our warranty policy, the replacement itself is free, while the customer is responsible for covering the shipping costs. We apologize for any inconvenience this may cause, and we appreciate your understanding of our policy.
If you still have any question, please be free to contact with us.
Package arrived with no damage quality is Good the only thing is you have to pay for the service which is an additional charge and I wasn't aware of it. But after I installed the front grill oh man I love my taco!
Dear Joel,
Thank you for your valuable feedback and for choosing our product for your Tacoma. We're thrilled to hear that you love your new front grill, and we appreciate your kind words about its quality.
Regarding the additional service charge, we apologize for any confusion or inconvenience this may have caused. The additional service charge is not charged by us, but by the bank.
Your satisfaction is our priority, and we're delighted that you are enjoying your purchase. If you have any more questions, please feel free to reach out to us. We're here to help.
Ordered third light ring for jeep. Fast delivery,10 mt install. Works great really bright
Dear Craig,
Thank you so much for your positive feedback! We also appreciate your kind words about our prompt delivery service. We strive to ensure that you receive your orders quickly and hassle-free.
Your feedback motivates us to continue delivering the best possible products and service.
Very satisfied with this product. Great quality and well packaged.
Dear Mark,
Thank you so much for your positive feedback!
We also appreciate your kind words about our prompt delivery service. We strive to ensure that you receive your orders quickly and hassle-free.
Your feedback motivates us to continue delivering the best possible products and service.
Overall, set was nice. Would have been nice to know that you need additional wiring items to make items work properly/continue to work properly.
Dear Dawn Torbeck,
Thank you for your prompt response and for sharing your concern regarding the installation of the headlight combination. We understand that proper installation is essential for your satisfaction with our product.
We're pleased to hear that you've received the installation instructions we sent via email. These instructions are designed to provide you with clear guidance on the wiring and installation process. We believe that following these instructions will help you successfully install the headlight combination in your vehicle.
If you encounter any difficulties during the installation or have any questions about the provided instructions, please do not hesitate to reach out to us. We are here to assist you throughout the installation process and ensure that you have a seamless experience.
Dear Isaias,
Thank you for taking the time to deliver positive feedback on your experience.
With your encouragement, we will continue to improve the high quality and commodity innovation route, and set a reasonable price. We hope you will accompany us on the way in the future.
Delivery was on time and everything was easy and took 15 minutes to install. Would order from LED factory mart again.
Shipping and condition of merchandise was outstanding
Dear Harvey,
We wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your kind words about our products are truly appreciated, and they inspire us to continue delivering great quality products to all our valued customers.
It's bright and easy to install im the first one to got that grilled
Dear Charles,
Thank you so much for your positive feedback! We're delighted to hear that you found our product the installation process to be easy. Your satisfaction is our ultimate goal, and we're thrilled that we could meet your expectations.
Perfect fit for my led lights on my truck installation was super easy will be making future purchases
Dear John,
Thank you so much for your positive feedback! We're delighted to hear that you found our product the installation process to be easy. Your satisfaction is our ultimate goal, and we're thrilled that we could meet your expectations.
From the business
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kerry,
We wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your kind words about our products are truly appreciated, and they inspire us to continue delivering great quality products to all our valued customers.