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LED Factory Mart has a rating of 4.1 stars from 685 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights, and easy installation. LED Factory Mart ranks 19th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
814 reviews
I've been looking for some LED bulbs to replace my halogens. These were the perfect match. They are much brighter and very easy to install on my Tacoma 2018. Much to my surprise, the installation was easier than I expected. What was a little confusing however was that I thought the high beams were different than the low beams. Just be aware, it's the same LED bulbs (you will receive 2 pair in this package that are identical), but they function perfectly.
The product seems nice and sturdy but mine arrived with several scratches and gouges. Hard to tell if it was from shipping or the packaging process. I contacted LED and they said to just paint over the scratches. Sorry, but I paid $500 for a rack, not the most expensive, but it's still $500. I expect the product to arrive new or be replaced with a new one if the one received is damaged. It seems like I'm stuck with this one, so the only thing I can do now is leave this review and not purchase from them anymore. Good luck to those on the fence, I hope you receive your product damage free.
Service was great, parts easy to find and order, but the shipping is a little slow.
Best prices on the same lights everyone else has.
The light ls i ordered were a good price, plug and play, work well!
General search online
Dear Sherry,
We are delighted to receive your positive feedback! Thank you for taking the time to share your experience with us. It's wonderful to hear that you are satisfied with our product. Your kind words are truly appreciated and serve as a great motivation for our team. Should you have any questions or require further assistance, please do not hesitate to contact us. We value your support and look forward to the opportunity to serve you again in the future.
Item was packaged correctly and carefully. Tracking provided. Very satisfied
Good pricing and good description of items
Dear Alejandro,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with us.
At LED Factory Mart, we strive to provide exceptional service and high-quality products to all of our customers, so it is always rewarding to hear when our efforts are appreciated. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.
We truly value your feedback and will be sure to pass along your compliments to our team. Reviews like yours help to motivate us to continue delivering excellent service to each and every one of our customers.
If there is anything else we can do to further enhance your experience with us, please do not hesitate to reach out. We are always here to assist you in any way we can.
Thank you again for choosing LED Factory Mart. We look forward to serving you again in the future and providing you with the same level of exceptional service that you have come to expect from us.
This was very timely and efficient transaction. I would use LED again.
Dear Gary,
Thank you so much for the glowing review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide exceptional service and it is always rewarding to hear that our efforts are appreciated. If there is anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again in the future and continuing to exceed your expectations. Thank you for choosing us and for taking the time to share your feedback. We truly value your business and are grateful for your support.
Very easy to install in an 01 Tundra.Took 5 minutes. Work great.
Dear Ian,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products/services, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
My purchase did not include installation instructions and there is no support on the website
Competitive pricing
Dear Neil,
We are sorry to hear about your experience with our product and the lack of installation instructions. Thank you for bringing this to our attention. We have taken immediate action to ensure that all future purchases include clear and detailed installation instructions. In the meantime, we have sent the PDF instruction manual to you via email to assist you with the installation process.
We apologize for any inconvenience this may have caused and want to make sure that you are fully satisfied with your purchase. If you have any further questions or need additional support, please do not hesitate to reach out to us directly. Our customer support team is available to assist you every step of the way.
Thank you for your feedback and for giving us the opportunity to make things right. We value your business and hope to exceed your expectations in the future.
Product came within a reasonable amount of time.Product fit as advertised
Dear Basil,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
Prompt communication, delivery. Great quality product. I will shop again.
Dear Kevin,
Thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that you had a positive experience with us and that our service met your expectations. We pride ourselves on providing top-notch customer service and quality products, so it's always rewarding to hear when our efforts are appreciated.
Your feedback is incredibly valuable to us and we are grateful for your support. It's customers like you that keep us motivated to continue delivering exceptional service and products. We are committed to ensuring that every experience with us is a positive one, and we are delighted to hear that we have met that goal with you.
If there is anything else we can do to further enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know. We are always looking for ways to better serve our customers and your input is greatly appreciated.
Thank you again for your kind words and for choosing us. We look forward to serving you again in the future!
Installed the LED Headlights and turn signals. They work perfectly.
Ordered other items in the past.
Dear Carlton,
Thank you so much for your kind words and 5-star review! We are thrilled to hear that you had a great experience with us. Our team works hard to provide excellent service and it is always rewarding to receive such positive feedback. Your satisfaction is our top priority and we are glad to know that we were able to meet your expectations.
We really appreciate you taking the time to share your experience and we hope that you will continue to choose our services in the future. If there is anything else we can do to make your experience even greater, please do not hesitate to let us know.
Thank you again for your support and for being a valued customer. We look forward to serving you again soon!
Love the lighting my truck looks great!
Good quality and easy installation!
Great price for quality!
Dear Art Q.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
No installation instructions had to look up on line for details!
Dear Michael,
Thank you for taking the time to leave a review. We apologize for any inconvenience caused by the lack of installation instructions included with your purchase. We strive to provide thorough and clear instructions for all of our products, and it is disappointing to hear that this was not the case for you.
We appreciate your feedback and will use it to improve our processes moving forward. In the future, we will make sure that installation instructions are readily available for all customers to access online.
If you have any further questions or concerns about the installation process, please do not hesitate to reach out to our customer service team for assistance. We are always here to help and want to ensure that you have a positive experience with our products.
Thank you again for your feedback and for choosing our product. We appreciate your business and hope to have the opportunity to serve you again in the future.
They kept in informed with tracking but felt took a little long to get here
Dear Duane,
Thank you for taking the time to leave your feedback. We apologize for any inconvenience caused by the delay in receiving your order. We strive to provide timely delivery of all our products, but sometimes unforeseen circumstances may cause delays in the shipping process.
We appreciate your patience and understanding as we work to improve our delivery times and ensure a smoother shopping experience for all our customers. If you have any further concerns or questions about your order, please feel free to reach out to our customer service team for assistance.
Thank you again for your feedback and for choosing to shop with us. We value your business and hope to have the opportunity to serve you better in the future. Your satisfaction is our top priority, and we will do our best to address any issues to ensure a positive shopping experience.
Great quality and quick shipping made for a great experience
Dear Joaquin,
Thank you for taking the time to share your positive feedback! We are thrilled to hear that you had a great experience with our product. Our team works hard to provide excellent customer satisfaction, and your feedback motivates us to continue delivering exceptional quality. We look forward to serving you again soon.
Was looking to buy headlights for my buddy's jeep and came across this website selling what seemed to be a good pair for a price that wouldn't break the bank. Everything was easy to access and navigate.
Dear Jackson,
Thank you for the outstanding 5-star review! We are so glad to hear that you had a wonderful experience with our product/service. Our team works diligently to ensure customer satisfaction, and your positive feedback validates our efforts. Your review motivates us to maintain the high standards we strive for. If you have any questions or need further assistance, please feel free to contact us. We appreciate your support and look forward to serving you again soon!
Fast shipping, easy to install and are everything i expected.
Dear D D.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
Excellent product and fully satisfied
Easy installation instructions
Quality and price
Dear LUIS N.
Thank you for the outstanding 5-star review! We are so glad to hear that you had a wonderful experience with our product. Our team works diligently to ensure customer satisfaction, and your positive feedback validates our efforts. Your review motivates us to maintain the high standards we strive for. If you have any questions or need further assistance, please feel free to contact us. We appreciate your support and look forward to serving you again soon!
Good product overall,
Easy installation, great quality and looks awesome on the vehicle.
Dear Francisco,
We're delighted to hear that you had a wonderful experience with us! Your positive review means the world to our team and inspires us to keep up the great work. Thank you for choosing us and for taking the time to leave your feedback. We can't wait to welcome you back again soon!
Fraudulent, false advertisement, order not completed in a timely manner parts missing are delayed from CHINA!
Dear Mark,
We apologize for any inconvenience you have experienced with your recent order. We strive to provide accurate product information and timely delivery, and we regret that we did not meet your expectations in this instance. We have investigated the issue and are working to resolve it as quickly as possible. Please rest assured that we take customer feedback seriously and will take steps to prevent similar issues from occurring in the future. If you have any further concerns or questions, please do not hesitate to contact our customer service team for assistance. We appreciate your feedback and thank you for bringing this to our attention.
The appearance and overall ease of installation was great!
Looked like a quality product
Dear jason,
We are delighted to receive your positive feedback! Thank you for taking the time to share your 5-star experience with us. It's wonderful to hear that you are satisfied with our product. Your kind words are truly appreciated and serve as a great motivation for our team. Should you have any questions or require further assistance, please do not hesitate to contact us. We value your support and look forward to the opportunity to serve you again in the future.
Received Chrome…wanted and ordered what appeared to be black
Dear Travis,
We apologize for any confusion regarding the color of the light you received. Sorry the light you ordered is only available in Chrome and unfortunately we do not have it in black. We appreciate your understanding and if you have any further questions or concerns, please do not hesitate to contact us. Thank you for bringing this to our attention and we hope you are able to enjoy the Chrome light
It's plug in play. If you have a halogen bulb originally in there this product is the perfect replacement. Everything is perfect as advertised.
Great product
Dear Nick,
Thank you for taking the time to share your positive feedback! We are thrilled to hear that you had a great experience with our product. Our team works hard to provide excellent customer satisfaction, and your feedback motivates us to continue delivering exceptional quality. We look forward to serving you again soon.
Good product, shipped out quick. Easy install and fit the grill perfectly. It would be nice if the harness was a tad longer. I ran it through the firewall and connected to the fuse box. Other than that no complaints. I watched a few YouTube videos (4 Runner lifestyle) to wire it up.
Seemed to have the lights that fit my vehicle.
Dear Gabe,
We are delighted to receive your positive feedback! Thank you for taking the time to share your 5-star experience with us. It's wonderful to hear that you are satisfied with our product. Your kind words are truly appreciated and serve as a great motivation for our team. Should you have any questions or require further assistance, please do not hesitate to contact us. We value your support and look forward to the opportunity to serve you again in the future.
The website was intuitive and easy to order from. I had a minor issue with my order. I reached out to the customer support team and David promptly and completely solved my issue. Thank you for the great support.
Because of the look of the website and reviews that I read.
Dear Jason,
Sorry to make you dissatisfied. We will actively improve our product and service. In case of replace or return, items can be returned back or replaced within 30 days of receiving your item. We have contacted you via email to process return and refund. Please don't worry, we will do our best to help you solve it.
I ordered a product and the description was misleading.Cancel the item before shipping and they sent it out anyway and now they want me to pay restocking fee. Just make sure you fully read the description before you buy it.
Dear Michelle,
We apologize for this unhappy expereience. Sorry we couln't find your order information. In order to assist you further and resolve this issue, please send email to support@ledfactorymart.com to provide your order information. We will do our best to help you solve it.
Rear lights very easy to install- plug n play like advertised. The jeep tire light was a huge pain. The wiring did not fit nicely into the plastic and wouldn't close entirely. Rerouted and worked the wire differently then what was instructed and happy with the results.
Dear Katie,
Thank you for your glowing review! We're so pleased to know that you were happy with our service. Your feedback is essential to us, and it's always rewarding to receive such positive comments. We look forward to serving you again soon and hope to exceed your expectations every time!
Gain trust and grow your business with customer reviews.
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
Dear Paul,
Thank you for taking the time to leave us a review. We're glad to hear that you found our service to be great and that you were able to easily find and order the parts you needed. We understand that shipping times can be a concern for our customers, and we apologize if it was slower than expected in your case.
We are constantly working to improve our shipping processes and make sure orders are delivered in a timely manner. Your feedback is important to us and will be taken into consideration as we continue to strive for excellence in all aspects of our business.
If there is anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out to us. We appreciate your business and hope to have the opportunity to serve you again in the future. Thank you for choosing us for your parts needs.