LendingClub

I was a customer of the bank for a few years. Eventually, I moved most of my funds out the bank due to lower interest rates. Lately, I've noticed that the bank has competitive CD interest rates and decided to open a 1yr CD. Strangely, you cannot open an additional account from your online dashboard and should apply as a new customer, regardless of your existing accounts (I have checking & savings accounts active). I set up substantial amount of money as ACH transfer from my other external account. In a few days I contacted LendingClub bank to inquiry and learn that my new account still under review. I asked the rep do not transfer my funds over weekend: each calendar day I'll loose $30+ in interest. The rep become aggravated and rude, I replied that if they move my money over weekend I'll cancel the new acct application and move my business somewhere else. Immediately after the chat ended my online access to my accounts was blocked "due to recent activity". LendingClub bank has requested a copy of ID, a recent statement from my external bank and screenshot of my online dashboard of my other external account to be provided with to some Kiteworks.com, who I have no business with. Anyway, I complied and in 2 days I received email saying that my accounts will be closed and "in 15 business days" they'll mail a check of remaining balances. BTW, I even don't remember how much money I had with them and will not know because my online access is blocked, and they won't respond to my emails. Luckily, they didn't have a hold of my transfer, otherwise I would lost about $600+ in interest. The only reference I have is: Reference # **************. This is my true story: no explanations, no remorse, no respect - nothing.