Lensa

19 reviews
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Pennsylvania
1 review
7 helpful votes
Follow Ashley O.
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They completely sold my information. I have been bombarded by scam emails and now non stop calls which is literally forcing me to change my phone number. Why is this legal? Why are they allowed to operate in the US? And btw i know it was them bc i absolutely never give my number out for anything except this damn "job" site.

Date of experience: January 25, 2023
Mesi W. Lensa Rep
over a year old

Hey Ashley,
We sincerely apologize for any inconvenience you've experienced, and we understand your concerns. At Lensa, we prioritize user privacy and do not engage in selling personal information for illegitimate purposes. We have partnerships with job boards, educational services, and other relevant entities to enhance the job-seeking experience.

Your security is paramount to us, and we do not provide your information to third parties without explicit consent. We take your feedback seriously and are committed to investigating this matter further. If you have specific details or concerns, please reach out to our support team at support@lensa.com so we can address them promptly.

We value your trust and aim to provide a secure and reliable platform for your job search. Thank you for bringing this to our attention, and we'll work diligently to resolve the issues you've encountered.

Colorado
2 reviews
2 helpful votes
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Terrible terrible
October 4, 2023

At least leave me jobs that I actually want. I'm not a fucking fast food worker. I'm not a POS. Why give me the worst jobs in town. As an experienced server, I do not want 1000 emails from Pizza Hut. Like seriously I want good serving jobs. Local places. If I have to put in my SS# to apply it's not a good serving job, it's corporate BS. This site is guaranteed to get you a job where you are miss treated and under paid.

Date of experience: October 4, 2023
Mesi W. Lensa Rep
over a year old

Hey Cameron! We appreciate your feedback and apologize for any frustration you've experienced. We're working to enhance our job matching to better align with your preferences for quality serving positions. Your input is valuable, and we're committed to improving our platform. If you have specific criteria or preferences, feel free to share them (support@lensa.com), and we'll strive to refine our recommendations accordingly.

Arizona
1 review
11 helpful votes
Follow Stan L.
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They put jobs you want in all the emails and texts but is actually just trying to get your phone number and any other personal info from you to sell to other sites. (Or something...) because the jobs I search for do not exist and only find out after going through the links to set your self up on other sites and entering your phone number and email. (That Lensa had when I made my account with them, but I have to give it out every time I even try to look for a job that doesnt exist)

Date of experience: September 1, 2022
Mesi W. Lensa Rep
over a year old

Hey Stan,
We sincerely apologize for any frustration or inconvenience you've experienced. Your privacy is a top priority for us, and we do not engage in selling personal information for any unauthorized purposes. We're dedicated to providing a transparent and reliable job-seeking experience.

We appreciate your feedback, and we'll investigate this matter further to ensure the integrity of our platform. If you have specific details or concerns, please contact our support team at support@lensa.com, and we'll work to address them promptly.

Our commitment is to offer a secure and valuable service for your job search, and we thank you for bringing this to our attention. We're actively working to resolve any issues you've encountered.

Montana
1 review
17 helpful votes
Follow Andy S.
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I've unsubscribed from Lensa before, now I remember why I left it in the first place. Save yourself the hassle.

They'll sell your information and within a day or two you'll receive emails from random "job sites" that do not look legit, and you have never signed up for.

Date of experience: July 3, 2021
Mesi W. Lensa Rep
over a year old

Hey Andy,

We apologize for any inconvenience you've experienced, and we take your concerns seriously. Lensa is committed to user privacy, and we do not sell personal information to unauthorized third parties. We'll investigate this matter to ensure the security of your data and improve our processes.

If you continue to receive unsolicited emails from unknown job sites, please contact our support team at support@lensa.com with the details, and we'll investigate and address the issue promptly.

Your feedback is essential to us, and we appreciate your understanding as we work to resolve this matter. We apologize for any frustration caused and are committed to making the necessary improvements.

New Jersey
1 review
16 helpful votes
Follow Dolores H.
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The registration process for Lensa was fairly simple, after uploading my resume and completing the skills info it seemed ok. After a lead for a job was forwarded to me, the system prompted me to enter my email and apply for another site. This is confusing, misleading and a waste of time! It seems the job leads are just collecting your information and bombarding you with continuous emails. Very discouraging.

Date of experience: March 7, 2021
Mesi W. Lensa Rep
over a year old

Hey Dolores,

We apologize for the confusion and frustration you've experienced with our platform. Your feedback is important to us, and we want to ensure a transparent and user-friendly experience for our users. We'll investigate this issue to improve our processes and prevent any misleading prompts.

If you have specific details or concerns you'd like to share, please contact our support team at support@lensa.com. We appreciate your understanding and thank you for bringing this to our attention. We're committed to making necessary improvements to enhance your experience on Lensa.

New York
1 review
7 helpful votes
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Spam
June 18, 2023

This is a spam site. You click on a job that they emailed you, then you go to another site that wants all your info...and the job you clicked on isn't even listed? Then you get bombarded with emails from other "job" sites? Stick to places like indeed,index, recruiter etc

Date of experience: June 18, 2023
Mesi W. Lensa Rep
over a year old

Hey Brett,
We apologize for the inconvenience you've experienced. Our goal is to provide a seamless job-search experience, and we're sorry to hear about the issues you encountered. Your feedback is valuable, and we take it seriously. We'll investigate this matter to improve our service. If you have more details or specific instances to share, please contact our support team at support@lensa.com. We appreciate your input and regret any frustration caused.

Washington
1 review
11 helpful votes
Follow Caitlin C.
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This was a terrible experience. I signed up thinking I was applying for a position in Copyright Coordinator, Music Data Enty, when in reality, that position doesn't exist and I ended up being signed up for an account with so many random companies. This was not disclosed and there was no way to opt out. I was contacted at 10:30PM on a Sunday by someone who didn't speak English very well and proceeded to argue with me about whether the contact time was appropriate and the jobs I was looking for were available. They were rude and less than helpful, not listening to anything I said about what jobs I was interested in. When I deleted my account the next morning, the same job I had tried to apply for again showed up, which seems fishy.

This is a bait and switch situation, all they want is your personal information so they can sell it, they don't have anything that will actually help you.

Date of experience: June 15, 2021
Mesi W. Lensa Rep
over a year old

Hey Caitlin,

We sincerely apologize for the negative experience you've had with Lensa, and we appreciate you bringing this matter to our attention. Your feedback is crucial in improving our services and ensuring a positive user experience.

It's disheartening to hear about your encounter with a representative and the issues with job listings. We take these concerns seriously and will investigate the situation thoroughly to prevent such incidents in the future. We want to assure you that we do not engage in bait-and-switch tactics, and our intention is to provide a legitimate and helpful job-seeking platform.

If you have specific details or concerns you'd like to share, please contact our support team at support@lensa.com, and we'll address the issues promptly. We apologize for any frustration caused and are committed to making the necessary improvements to prevent similar situations in the future. Thank you for your understanding.

India
1 review
0 helpful votes
Follow Iliana F.
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This was a first for me. First time stepping inside a Lensa store and first time buying a pair of Polaroid mirrored sunglasses. The place is clean and tiddy. The personnel was kind and professional, pointing out the pros and cons of the selection of sunglasses I had previously selected from the stands.
All in all, it was a great experience and I look forward to my next visit!

Date of experience: April 18, 2022
Turkmenistan
6 reviews
0 helpful votes
Follow Dovlet J.
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These guys helped me a lot. I was almost poor guy, however I have decided that I couldn't live without any work, simply because i had no food at all. I applied here and they offered me a good solution for my issue. They decided to analyse all the jobs which could be suitable for my skills and offered me some positions.

I applied to this companies and these guys helped me create a good resume. I was waiting just for a week and one company agreed to hire me. I was very happy, now I still work in this company and I'm sure that this was the best solution for me.

Date of experience: February 12, 2022
Mesi W. Lensa Rep
over a year old

Hey Dovlet J.,
We're delighted to hear about your positive experience with Lensa! Thank you for sharing your success story. It's gratifying to know that our platform played a role in helping you secure a job and improve your situation. If you ever need further assistance or have any feedback to share, feel free to reach out. Wishing you continued success in your current role, and thank you for being a part of the Lensa community!

North Carolina
1 review
6 helpful votes
Follow Danielle M.
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Its seem to a site that get to register with Lensa and never actually lets u apply for any jobs it keeps u in this continuous loop of signing up with "other job sites" that just want to overwhelm ur email with spam and phone calls with spam. I've further doubled checked to see if a iob posting was real by going to the actual companies website and checking to see if that job posting wasn't there. And as I figured its not a current iob that's available. In time where ppl are seeking employment in a pandemic. It would be nice if these fake site would be permanently shut down! Its a wasted of as I have wasted much of my valuable time!

Date of experience: January 4, 2022
Mesi W. Lensa Rep
over a year old

Hey Danielle,
Please be assured that we do not intend to lead users into a loop of sign-ups with other job sites. We'll investigate this matter thoroughly to address the issue and improve our platform. If you have specific details or concerns you'd like to share, please reach out to our support team at support@lensa.com, and we'll work to resolve the issues promptly.

We appreciate your understanding and patience as we strive to make necessary improvements. Thank you for bringing this to our attention, and we apologize for any inconvenience caused.

Overview

Lensa has a rating of 1.7 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. Lensa ranks 276th among Job Search sites.

service
4
value
4
shipping
3
returns
3
quality
4

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