Sitejabber Website Reviews and Complaints
business logo of LightUp

LightUp

Overview

LightUp has a rating of 4.7 stars from 576 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightUp most frequently mention customer service, great price and fast delivery. LightUp ranks 2nd among LED Bulbs sites.

service
110
value
116
shipping
115
quality
115
This company responds to reviews on average within 4 days

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3,237 reviews
+1
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How would you rate LightUp?
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Michigan
1 review
0 helpful votes
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Led tubes
December 4, 2022

I WAS HAPPY TO FIND EXACTLY WHAT I WAS LOOKING FOR AT A TERRIFIC PRICE.
MY EXPERIENCE WAS GREAT. THANK YOU FOR EVERYTHING.

Date of experience: November 4, 2022
New York
1 review
0 helpful votes
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I am satisfied with the service.
November 14, 2023
Updated review

It would be nice if you shop over a certain amount the shipping would be free.

Date of experience: October 15, 2023

OK except for the freight charge
February 4, 2023
Previous review

OK except for the freight charge.

Date of experience: January 5, 2023
California
1 review
0 helpful votes
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Easy to shop
January 18, 2024

It was easy to shop and easy to find what I was looking for.

Date of experience: January 11, 2024
Danielle P. LightUp Rep
3 months ago

Thank you for taking the time to leave us a review. We appreciate your 5-star review and your friend for referring you to us. Looking forward to fulfilling your next order.

Wisconsin
1 review
0 helpful votes
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Product was as described
November 7, 2023

The product was as described and easy to install and assemble.

Date of experience: October 31, 2023
Indiana
1 review
0 helpful votes
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Broke. Lights
May 16, 2023

The lights arrived broken and I still don't have good lights.

Date of experience: April 16, 2023
Jacob Y. LightUp Rep
over a year old

Dear Brian, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Washington
1 review
0 helpful votes
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Quick and easy purchase
December 29, 2023

The website was easy to navigate and the photos and descriptions of the items were spot on.

Date of experience: December 22, 2023
Kansas
1 review
0 helpful votes
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Poorhouse
April 6, 2023

I received what I ordered and was thoroughly satisfied.
Thank you,

Date of experience: March 7, 2023
Georgia
1 review
0 helpful votes
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Good service
August 31, 2023

Had one bulb damaged in shipment. Replaced with new bulb promptly.

Date of experience: August 1, 2023
Texas
1 review
0 helpful votes
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Over all rating order and time shipping and communication was good

Date of experience: June 6, 2023
Pennsylvania
3 reviews
0 helpful votes
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Hopeful
May 12, 2023
Updated review

The shopping was easy. Hope the delivery is quick and wonderful.

Date of experience: April 12, 2023

Good prices, easy, fast free shipping
November 17, 2021
Previous review

Good prices, easy, fast free shipping

Date of experience: November 15, 2021