Sitejabber Website Reviews and Complaints
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LightUp

Overview

LightUp has a rating of 4.7 stars from 576 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightUp most frequently mention customer service, great price and fast delivery. LightUp ranks 2nd among LED Bulbs sites.

service
110
value
116
shipping
115
quality
115
This company responds to reviews on average within 4 days

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3,237 reviews
+1
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How would you rate LightUp?
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Michigan
1 review
0 helpful votes
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None
June 7, 2023

I don't remember doing business here What did I purchase

Date of experience: May 8, 2023
Indiana
1 review
1 helpful vote
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Flat panel LED
April 1, 2020
Updated review

Described as flush mount, arrived as recessed mount. Will not work for my application

Date of experience: March 2, 2020
Jacob Y. LightUp Rep
over a year old

Dear Marv, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!


Flat panel LED
April 1, 2020
Previous review

Described as flush mount, arrived as recessed mount. Will not work for my application

Date of experience: March 2, 2020
Texas
1 review
0 helpful votes
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Light 2x4 wattage adjustable
July 16, 2022

Great product and good price and the light is nice

Date of experience: June 16, 2022
New York
1 review
1 helpful vote
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Online Order
July 22, 2023

It was a straightforward process. The delivery was fast. And I was able to track the shipment.

Date of experience: June 22, 2023
New Jersey
1 review
0 helpful votes
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On Time...but damaged
January 2, 2024

Product arrived but was damaged. Lights are otherwise as advertised.

Date of experience: December 26, 2023
Missouri
1 review
0 helpful votes
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Nice
January 27, 2023

Very nice light, good light spread, I would recommend

Date of experience: December 28, 2022
Texas
1 review
0 helpful votes
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LED lights
November 15, 2023
Updated review

This is the first time I order on this website. I received what I expected

Date of experience: October 16, 2023

This is the first time I order on this website
October 28, 2023
Previous review

This is the first time I order on this website

Date of experience: September 28, 2023
California
1 review
0 helpful votes
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Good
October 23, 2022

Excellent communication and good service and delivery on time.

Date of experience: September 23, 2022
Florida
1 review
1 helpful vote
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Excellent follow up
May 2, 2023

Great Job with the communication throughout the entire process!

Date of experience: April 2, 2023
Georgia
1 review
1 helpful vote
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Bright and Cool
October 14, 2023

Great selection and service and at a reasonable price.

Date of experience: September 14, 2023