Sitejabber Website Reviews and Complaints
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LightUp

Overview

LightUp has a rating of 4.7 stars from 576 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightUp most frequently mention customer service, great price and fast delivery. LightUp ranks 2nd among LED Bulbs sites.

service
109
value
116
shipping
115
quality
115
This company responds to reviews on average within 4 days

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3,237 reviews
+1
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How would you rate LightUp?
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California
1 review
0 helpful votes
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On point!
February 8, 2023

Fast shipping and easy transaction. I would recommend

Date of experience: January 9, 2023
Georgia
1 review
1 helpful vote
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Super price, great product, quick ship,
June 12, 2023

Just what I was looking for. Appreciate the free shipping option

Date of experience: May 13, 2023
Illinois
2 reviews
1 helpful vote
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Good product
October 12, 2023

This is very nice, useful item that works nicely. It was easy to install and illuminates good.

Date of experience: September 12, 2023
California
1 review
0 helpful votes
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Good Experience
March 18, 2023

Easy ordering process and fast shipping. Product is as described online.

Date of experience: February 16, 2023
Ohio
1 review
0 helpful votes
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Ordering was easy
March 16, 2023

Lights came fast. Not installed yet so cannot comment on that part.

Date of experience: February 14, 2023
Ohio
2 reviews
0 helpful votes
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Excellent company and products.
October 21, 2022

Great to work with and pricing fair. Fast expedition of order. Quality product.

Date of experience: September 21, 2022
Florida
1 review
10 helpful votes
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Broken on drlivery
October 5, 2022

See above that a bulb was broken on delivery. We were not able to use the bulbs.

Date of experience: September 5, 2022
Jacob Y. LightUp Rep
over a year old

Dear Seth, We apologize for the issue. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Tennessee
1 review
0 helpful votes
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Managing member
February 12, 2023

Quick, Easy and good price.
This is a superior one stop shop for lighting needs.

Date of experience: January 13, 2023
New York
2 reviews
0 helpful votes
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Good value of the money
February 11, 2020
Updated review

Friendly website, price are very competitive, Buying from them for last 3 years, no complain so far

Date of experience: February 8, 2020

Friendly website, price are very competitive, Buying...
January 10, 2020
Previous review

Friendly website, price are very competitive, Buying from them for last 3 years, no complain so far

Date of experience: January 7, 2020
North Dakota
1 review
0 helpful votes
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Wrecked
May 14, 2023

Lights were bent up and not usable junk poor packaging

Date of experience: April 14, 2023
Jacob Y. LightUp Rep
over a year old

Dear Richard, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!