Sitejabber Website Reviews and Complaints
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LightUp

Overview

LightUp has a rating of 4.7 stars from 576 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightUp most frequently mention customer service, great price and fast delivery. LightUp ranks 2nd among LED Bulbs sites.

service
109
value
116
shipping
115
quality
115
This company responds to reviews on average within 4 days

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3,237 reviews
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How would you rate LightUp?
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Minnesota
1 review
0 helpful votes
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They are beautiful!
November 1, 2024

These flags are so bright I have bought two and plan on ordering two more for Christmas presents. I have hung it on the side of my garage facing the highway and have had several comments on how beautiful it is!
Highly recommend this company and fast shipping also!

Date of experience: October 22, 2024
Danielle P. LightUp Rep
5 months ago

Thank you for your 5-star review! We are glad you are enjoying your flag lights.

Colorado
1 review
0 helpful votes
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Customer service? I like the bulbs but 3 of them have a problem and I need CS to contact me so they can help me thanks for what ever you can do for me Larry Hathaway *******208 or *******@yahoo.com!

LightUp attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
California
1 review
0 helpful votes
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Amazing
November 15, 2024

Amazing! They got everything just the way we needed it.I would use them for all of our company needs in the future. We received our order in a timely manner and was very accurate.

Date of experience: November 5, 2024
Danielle P. LightUp Rep
5 months ago

Thank you for leaving us a 5 star review. Be sure to check out our Trade Account Program to save additional % off on future orders for your company - https://www.lightup.com/lightup-trade-account/

Nebraska
1 review
0 helpful votes
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Flat panels
December 25, 2024

Good quality lights for a great price. Really lightened up my basement

Date of experience: December 15, 2024
Danielle P. LightUp Rep
4 months ago

Marcus, thank you for taking the time to leave us a positive review!

Oklahoma
1 review
0 helpful votes
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Warranty replacement lights
December 24, 2024

The customer service was great, but one of the lights was damaged during shipping.

Date of experience: December 14, 2024
Danielle P. LightUp Rep
4 months ago

Dale, thank you for taking the time to leave us a review. Please be sure to reach out to our Customer Service Team if you have any other questions or concerns.

Illinois
1 review
0 helpful votes
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Great Service
December 23, 2024

Lights were as described, and the shipping speed was great. Thanks

Date of experience: December 13, 2024
Danielle P. LightUp Rep
4 months ago

Thank you for taking the time to leave us a glowing review. We appreciate your continued business.

Louisiana
1 review
0 helpful votes
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Absolutely Love it
December 24, 2024

Was skeptical at first. But my order shipped quickly and is amazing

Date of experience: December 6, 2024
Danielle P. LightUp Rep
4 months ago

Thank you for your 5-star review! We appreciate your business.

Texas
1 review
0 helpful votes
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.
December 9, 2024

Ordering was easy and item came in on a timely basis in good shape

Date of experience: November 29, 2024
Danielle P. LightUp Rep
4 months ago

Thank you, Kenneth, for leaving us a 5-star review. We will have a variety of LED string lights on our site in 2025! Come back and shop with us again!

California
1 review
0 helpful votes
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Quick and convenient service
December 9, 2024

Got what I was looking for quickly and in good working order.

Date of experience: November 29, 2024
Danielle P. LightUp Rep
4 months ago

Thank you for the 5-star review!

Florida
1 review
0 helpful votes
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Same as hardware store.
November 1, 2024

Great replacement for my single lights. Hardwares stores don't seem to sell the singles and the doubles are 10x the price. Buying replacement mount to house gaskets is worth the savings.

Date of experience: October 22, 2024
Danielle P. LightUp Rep
5 months ago

Thank you for leaving us a positive review. We are glad to have met your needs.