Sitejabber Website Reviews and Complaints
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Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.


lightup.com
New Stanton, Pennsylvania, United States
+1
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LightUp Reviews Summary

The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
130
value
117
shipping
116
quality
116
This company does not typically respond to reviews

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3,215 reviews

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Alabama
1 review
0 helpful votes
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Great Experience
May 25, 2024

Fast Delivery and a great product. We did not have any issues with the product. Thank you

Date of experience: May 15, 2024
Georgia
1 review
1 helpful vote
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Review
May 24, 2024

It's good quality and very economical pricing and shipping was fast

Date of experience: May 14, 2024
Danielle P. — LightUp Rep
over a year old

Hi Ty - Thanks for your 5-star review. Indeed, you got quite the deal on the single-head floodlights that we sell. Hope to fulfill your next order again soon!

Maryland
1 review
0 helpful votes
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So glad I found them!
May 23, 2024

We were worried we'd have to refit every pot light in our home, there are about 50😳 So glad we found this place online!

Date of experience: May 13, 2024
Danielle P. — LightUp Rep
over a year old

Thank you for your 5-star review! We are so glad to hear that you were able to complete your project. Looking forward to your next order and helping fulfill that next lighting need you have.

Washington
1 review
0 helpful votes
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Great light.
May 21, 2024

Excellent, arrived on time and lights my flag up great.

Date of experience: May 11, 2024
Danielle P. — LightUp Rep
over a year old

Love to hear that our product and service met your expectations. Thank you for your review.

Virginia
1 review
1 helpful vote
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Great lights
May 20, 2024

Easy to install. Works great. The lights came in a box, well insulated, no risk of breakage. Thanks.

Date of experience: May 10, 2024
Danielle P. — LightUp Rep
over a year old

Kim - Thank you for taking the time to write a review. Enjoy your flat panels!

Illinois
1 review
0 helpful votes
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Solar flag pole light
May 20, 2024

Good product. Easy to install. Reasonable price. Available on line.

Date of experience: May 10, 2024
Danielle P. — LightUp Rep
over a year old

Thanks for your 5-star review!

Minnesota
1 review
0 helpful votes
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Easy to use/good selection
May 19, 2024

The web site was easy to navigate to find what I wanted. Was happy not to have to order a large batch of tubes. Prices were competitive. Delivery was fast and the were well-packed and arrived intact. The bulbs worked as I expected.

Date of experience: May 9, 2024
Danielle P. — LightUp Rep
over a year old

Thanks for your kind comments and 5-star review of our site.

New York
1 review
1 helpful vote
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My experience with this company and product are in other parts of my review. (This is a required entry to submit the review).

Date of experience: May 9, 2024
Danielle P. — LightUp Rep
over a year old

Hi Andrew, Thanks for taking the time to update your review. We appreciate your business and hope to fulfill another order soon for you!


No one responds to emails and no one answers the phone
May 16, 2024
Previous review

No one responds to emails and no one answers the phone. Ridiculous for a family owned company.

Date of experience: May 6, 2024
Alabama
1 review
0 helpful votes
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Great service
May 19, 2024

Everyone gave and set up commercial account tax exempt done, best customer service ever

Date of experience: May 9, 2024
New York
1 review
0 helpful votes
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Easy installation and great light spread to effectively illuminate flag.

Date of experience: May 9, 2024
Utah
1 review
0 helpful votes
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We had 4 of the lights that were damaged in shipping. Luckily they were still usable once we straightened them out, so we didnt bother contacting them.

Date of experience: April 29, 2024
Danielle P. — LightUp Rep
over a year old

Hi Conner, Thank you for your review. We are glad to hear that your lights were still usable and performed to your liking although there was some damage that incurred during shipping.

Illinois
1 review
0 helpful votes
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Order extra just in case.
May 9, 2024

We ordered 12 bulbs and one did not work. It didn't light up.

Date of experience: April 29, 2024
Georgia
1 review
0 helpful votes
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The order totalled less than one hundred dollars, including shipping, but the order process was easy and the service was friendly and professional. Shipment was handled well and delivered in excellent condition.

Date of experience: April 26, 2024
Danielle P. — LightUp Rep
over a year old

Glad to hear that you had a great experience ordering and interacting with our company Bartow! Looking forward to fulfilling your next lighting need!

Georgia
1 review
0 helpful votes
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Outstanding Service
May 7, 2024

Outstanding...Great selection...Excellent prices: Best in Industry. Reasonable shipping costs.

Date of experience: April 24, 2024
Danielle P. — LightUp Rep
over a year old

Hi Milton - Thanks for taking the time to give us a 5-star review. Looking forward to your next order! Enjoy your tubes!

Florida
1 review
4 helpful votes
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Received 4 Bulbs in A Pack
April 30, 2024

I received my light bulbs ahead of the expected date. My refrigerator light was working again in no time.

LightUp attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 20, 2024
Jacob Y. — LightUp Rep
over a year old

Thanks for the awesome review, Alice! We work hard to meet expectations and we’re happy to hear we hit the mark for you. We appreciate you taking the time to share your experience with us.

Florida
1 review
0 helpful votes
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Great product
April 27, 2024

Well shipped and specific design of the product.i could not be happier with what i received.

Date of experience: April 17, 2024
Danielle P. — LightUp Rep
over a year old

Thank you, Teri, for your 5-star review!

Oklahoma
1 review
0 helpful votes
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Great light and powerful output
April 27, 2024

200 watt equivalent standard base warm white led bulbs. Great looking light. Perfect so far... not if they'll go another 49,950 hours. Cause led's last a very long time. Or until something fails. Which is almost always. Hopefully these have a long successful light. Very happy with them.

Date of experience: April 17, 2024
Texas
1 review
0 helpful votes
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Good quality products
April 22, 2024

The company is reliable, and the quality products are as advertised.

Date of experience: April 12, 2024
Danielle P. — LightUp Rep
over a year old

Hi Ken - Thank you for your review. Enjoy your Flat Panels!

Texas
2 reviews
0 helpful votes
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Great Product
April 19, 2024

Quick and easy. Very happy with the product. The build quality was aesthetically pleasing.

Date of experience: April 9, 2024
Idaho
1 review
0 helpful votes
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I am putting a little shop together and searched for good quality High Bay LED lighting that I could afford. So many of the places to buy LED lighting were way out of my price range. Then I found Lightup.com and I was able to buy what I needed within my budget. I as worried I was sacrificing quality for affordability but I have been very happy with the lights I have purchase from LIghtup. I will definitely come back again.

Date of experience: April 2, 2024
Danielle P. — LightUp Rep
over a year old

Hi Andy - We are so glad to hear that we met your needs and expectations in quality and price. If you have any pictures of your shop and are willing to add them to your review that would be excellent. We love seeing our lighting in action!