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Georgia
5 reviews
39 helpful votes
Follow Kristi M.
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Some of these reviews are from a few years ago and there have been improvements since. Networking is crucial to me- I'm a staffing consultant and I have actually gotten jobs as well as networking clients where I never would have been able to using anything else. I've flirted with the idea of paying for the upgraded service but I'm not entirely convinced it's worth it... you can get most of the benefits that are advertised but it takes a bit of time (and savvy) on your part to get around it.

I want to be found by potential clients so I do not hide- on the contrary I have a work Twitter account linked to LinkedIN as well as my work Facebook so anyone can find me depending on what they prefer to use.

I can say that for the amount they charge for premium services I've made exponentially in profit from clients and work I've gained from that site. If I could have done 4 and a half I would- the only annoying thing is not being able to message who you want to if you're not in network with them but people choose for it to be that way sometimes.

Date of experience: September 15, 2013
Florida
1 review
4 helpful votes
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Crybabies
December 14, 2021

So I find the people who write trash articles on LINKEDIN and call them out, LINKEDIN finds it cool to delete my account! So I will be a thorn in LinkedIn side from here on out! I'll start a NEW profile and do it all over again... This company protects the trash we see in America. These people can write what they want with no response, I CALL BS. LinkedIn is no better than FB TWITTER OR INSTAGRAM... Just another $#*!ty product!

Date of experience: December 14, 2021
Florida
1 review
0 helpful votes
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This ladybwho works for disney as a recruiter
Is a mean spirited judgemental prejudice individual.
She plays nice with workmates but to potential new hires she is horrible. She has been the reason so many applicants have been unfairly turned away from Disney. Shebis harsh(not stern) in decision making. I don't think disney is aware of how bad she treats potential newhires. She is discouraging and phony. Anita khan has told Lies to people based on their personal living conditions as a way to turn someone down for employment. She has stated to several applicants that EVERY disney has a car or good enough living condition in order to worknthere, which is a complete lie. She has told people there is no transportation throughout the property for worke6to get to another property if needed... which is also a complete lie. How is she still working with so many complaints. I think disney needs to get rid of that tyrant

Date of experience: July 28, 2021
District of Columbia
0 reviews
2 helpful votes
Follow Mark W.
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You cant reach the company or delete your account or remove all of your email addresses. There needs to be legislation in place against practices like this.

Date of experience: January 20, 2022
Arizona
1 review
4 helpful votes
Follow Jose M.
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I set up an account and had worked on it almost 3 days during a transitioning course in the military and on the 4th day I was logged off and put on restriction until I verified my account with a source of ID. After sending in my information with my source of ID I waited and got an email on the same day that my account has been permanently restricted but won't say anything on why it was restricted due to violating a user agreement policies which I haven't violated anything. And when I was trying to figure out a way I could contact them, the only way possible is to have an account which I don't have access to.

Date of experience: July 13, 2023
Canada
2 reviews
2 helpful votes
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LinkedIn is a great alternative to having a resume because pretty much every employer knows about it and can judge your experience simply from your profile.

Date of experience: October 31, 2018
Illinois
1 review
1 helpful vote
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I tried to merge two accounts and was told to contact customer support. So I click on the "ME" icon and then "Help", which is supposed to direct me to click "get help from us". However, there is no such icon - it's a dead end. So I look up their customer service phone number (no easy feat), and then when I call, they will NOT ALLOW ME to SPEAK WITH A LIVE AGENT. They keep directing me back to the internet where the problem started to begin with. Seriously guys, this is a first-class job search engine? You have to do better than this!

Date of experience: August 30, 2021
RU
7 reviews
10 helpful votes
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Terrific site, great for snooping out what your old school friends are doing, and doing quick background checks of people you are considering doing business with. Not much more than that.

Date of experience: April 12, 2012
Illinois
1 review
1 helpful vote
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Bad Live Chat
January 2, 2022

Their live chat is horrible. Waited 20-30 minutes just for the chat to expire. LinkedIn set it up that way so they don't need to deal with their customer service issues.

Date of experience: January 2, 2022
Florida
3 reviews
3 helpful votes
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HORRIBLE COMPANY
March 15, 2022

I have tried repeatedly to get them to stop taking funds from my account when I do not have an account. At one point they refunded my money to me but no they continue to do so. It is impossible to speak to someone and the only way I can stop it is to shut down my debit card which frankly I should not have to do. THEY ARE THIEVES!

Date of experience: March 15, 2022
Illinois
1 review
0 helpful votes
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Scam
February 13, 2024

They don't allow you to cancel a subscription from mobile, only on desktop. Got another $99.99 from me with their greedy subscription set up.

Date of experience: February 13, 2024
New Jersey
10 reviews
19 helpful votes
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This is like facebook except for networking with your colleagues and companies in a professional level. You can build up your business network in here.

Date of experience: December 5, 2015
India
2 reviews
19 helpful votes
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The best professional network working great in the field of social media. The connection you make here is essentials for your career and knowledge growth.

Date of experience: December 19, 2017
California
1 review
1 helpful vote
Follow M S.
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LinkedIn allows fake profiles to remain on their platform. If someone steals someone's ID and starts to use their name to impersonate them, esp. Setting up a platform on LinkedIn. LinkedIn will not remove the profile. This happen to me. Someone, pretending to be me, is using my name without my consent. They have committed ID theft. This was reported to LinkedIn, and they did nothing. Their response is, " we respect the right of all members to freely express themselves. We don't monitor, filter, or remove member-generated content from our site unless they are inappropriate as defined in our User Agreement and Professional Community Policies. " This is their way of letting you know that someone stealing someone else ID and using the name to set up a profile on LinkedIn (basically steal someone's Identity). Isn't inappropriate for them (LinkedIn). The profiles on LinkedIn cannot be trusted as real, unless you know for sure the profile is of the person or business you believe they are portraying. Below is an example of a fake profile who has stolen and is using the name (identity) of someone else.

Date of experience: March 27, 2021
Colorado
2 reviews
0 helpful votes
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LinkedIn has 600,000+++members from all over the world. It is the best website to join whether you want to network for leads or looking for a job.
You end up connecting with some great people.

Date of experience: September 19, 2016
Czechia
4 reviews
7 helpful votes
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There is no more correct answer on "Where can I find job?" than "On LinkedIn". My first job was found where, as much as the last one and I'm sure that I can find next at the same place.

Date of experience: June 13, 2017
California
2 reviews
6 helpful votes
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Great place to network with your peers. I find it helpful to learn what is going on in my industry. I don't expect too much from them, they don't disappoint.

Date of experience: June 23, 2018
India
1 review
7 helpful votes
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Seriously Awful and very bad. They close my account with any reason *******@gmail.com. After trying a lot they even don, t want to answer me clearly

Date of experience: September 26, 2018
Ireland
5 reviews
29 helpful votes
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I made the mistake to use Linkedin as a professional.
This is one of the worst company I ever did business with.
First of all, they don't provide any contact or phone numbers where you can contact an actual human being. If you manage to find phone numbers (US only), they are empty shells with only voice mails.
Secondly, nothing works properly. You need to open ticket support for every single piece of operation you try to do.
Thirdly, the support, probably based in a low wages/no rules/exploitation free country is not even able to understand the questions you ask and therefore provide you with proper solutions. You know now why they are hiding phone numbers. They know everything about you, but you don't even have their real name
4th: Sales service: a joke. Sales people like the others are well hidden behind the interface and never ever manage their clients.
As for their professional accounts, the only difference really is the number of words you can put in an "inmail" versus a normal message on a free account. IT REALLY DOESN'T WORTH IT.
When you manage to get in touch with a virtual interlocutor, communication is a one way system and you need to wait 24 hours for an answer. What kind of discussion is that?
Lastly, Linkedin is full of self congratulating, superficial, exaggerated profiles and most of jobs publish there are either outdated,, fake, or just resume collection campaigns.

Date of experience: March 4, 2015
Illinois
1 review
0 helpful votes
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I never accessed any part of the service and canceled by the deadline. The deadline in the notification is not the real deadline. They said "cancel by Dec 8th" and I did, but they charged me hundreds of dollars anyway because I didn't cancel before the "billing deadline." To my knowledge, they never told me when the billing deadline was. If they had, I would have met it. Your only safe bet is to NEVER SIGN UP AT ALL.

Date of experience: December 16, 2016

Overview

LinkedIn has a rating of 2.2 stars from 500 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LinkedIn most frequently mention customer service, credit card and free trial. LinkedIn ranks 468th among Social Network sites.

service
129
value
131
shipping
18
returns
20
quality
127
+40