LiveCareer has a rating of 3.8 stars from 3,971 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
Don't marked your site as free, then charge to download.
Very easy to use. Simple and effective, makes resumes a breeze.
Thank you, Kathryn, for sharing your feedback and rating us with five-stars!
Saves the headache of writing a resume from scratch!
Thank you for letting us help you out with your new resume for your feedback, Denton!
Excellent platform, my only complaint is price, very expensive
Thank you, James, we appreciate you detailing your satisfaction with our builder.
LiveCareer made creating my resume a lot simpler and less time consuming.
We appreciate you taking the time to write this review, your feedback will help us provide an even better experience for our customers, Tiowanda.
This is one of the best sites for resume building that I have found.
Thank you for sharing your feedback and rating us five stars!
I cannot download my cover letter seems like a scam to me
Thank you for taking the time to reach out, Thembeka, when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
I was able to create a resume which looks organized and professional.
We appreciate you detailing your satisfaction with our resume builder, SP.
I don't understand why I'm paying twice for the same thing
Thank you, Alnisa, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Id like to edit the physical resume more thoroughly
Thank you for sharing your feedback, Stephanie!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Hey, George
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.