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How would you rate Lowe's?
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Georgia
5 reviews
15 helpful votes
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Great
March 31, 2016

Great to find whatever construction materials and tools you may need.

Date of experience: March 31, 2016
California
14 reviews
15 helpful votes
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Love it
March 8, 2016

Helpful, competitive prices, clean, organizes. Stand behind products. Easy return. All around great

Date of experience: March 8, 2016
New York
20 reviews
19 helpful votes
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AMAZING
March 24, 2015

Pickup Orders are super easy with no hassle & fast shipping.

Date of experience: March 24, 2015
KR
3 reviews
3 helpful votes
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Good
April 14, 2016

Good place to pick up tools and materials for your home construction needs.

Date of experience: April 13, 2016
Georgia
7 reviews
4 helpful votes
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GOOD FOLKS
October 20, 2015

Lots of stuff, good prices, excellent customer service

Date of experience: October 20, 2015
Florida
20 reviews
6 helpful votes
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Home Improvement.
May 21, 2016

Have a home improvement project, this is the place to go.

Date of experience: May 21, 2016
Indiana
6 reviews
2 helpful votes
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:)
February 12, 2015

:)

Date of experience: February 12, 2015
Texas
1 review
0 helpful votes
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Purchased 12 bags of mulch from NW Houston location…. Cypresswood Dr. Loaded by Lowes employees in my vehicle. Next day I removed with intent to spread in beds. See pics for condition. Contacted customer service/ store mgt and showed pics on condition of product received. Store mgt would not or could not offer any adjustments without returning the product… which was not a reasonable solution. Example of why customer satisfaction is trending in the wrong direction and customers are looking for better options.

+3
Date of experience: April 4, 2025

Overview

Lowe's has a rating of 1.6 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lowe's most frequently mention customer service, home depot and next day. Lowe's ranks 3180th among Home Improvement sites.

service
419
value
356
shipping
273
returns
260
quality
312
+248