Really love the way Luca Designs is personal for such a growing brand. The detail and fit was great just needed some tine to let the leather stretch.
A++++++ service.
Best and most creative jackets at such a high quality. Customer service was very friendly to help me. We called them and specifically got all size questions ironed out for my new custom jacket. The way customer service has handled this was with up most professionalism.
Update. We also receive a courtesy pricing and I'm very happy to say that when ordering in bulk they will help you with costs!
For unique character designs and videogame jackets lucajacket.com has delivered exceptional service
I got my first custom made leather jacket today from Luca Designs (lucajackets.com). I chose the female Southside Serpents leather jacket with custom sizing and it fits like a second skin! Doing the custom sizing was easy with their directions and I'm so, so happy with my new favorite jacket! The detailing is rad, lots of zippers and two pockets on the front. The exterior has all been weathered (by hand!) to make it have a slight green sheen when the light hits just right. I love it!
I want to say it really good worth it to buy jacket from that shop and i love it so much and very good strong jacket i think it worth it red hood jacket so amazing!
I bought the Goku hoodie a little over a year ago and let me say, they don't exaggerate when they say "2nd skin". After wearing it for a considerable time, it truly feels like its adjusted to my body and looks better each time I wear it. After my first few months, I bought the Trunk's black version and similar story. They feel great at first, definitely, but once you break it in for a few months, these feel amazing! I've had no issues with any of the many I've bought since and I look forward to expanding my wardrobe with these cats.
Here is a Google Drive folder showing all of my correspondence with Luca Designs / LucaJackets and how they responded to me when I contacted them about a faulty Princess Peach jacket I ordered from them.
I've had 2 other people come to me also unhappy with their Princess Peach jackets from them. If anyone else has ordered this jacket and had issues please reach out to me and I will upload your photos/etc to this folder.
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Luca Designs is followed by many in the Cosplay community and I want to make sure other customers & cosplayers like myself are at least warned of their behavior. You can find other bad reviews for them on Reddit/other places but I made the mistake of only checking their social media before ordering from them.
*Link that contained personal information redacted by admin
I ordered a custom jacket at an event and it took over a year to get it. When I got it, the jacket didn't fit and it wasn't real leather. When I got in touch, they were condescending and rude. They refused to help me or refund my money. I would never recommend them to anyone.
Super excited to own a piece of history. Luca Designs Is blowing up, and for a good reason.
They TAKE CARE OF THEIR CUSTOMERS. They INNOVATE!
They deserve your business too! Best hand made jackets all around.
Huge fan of Luca jackets and all of their designs! The quality of both their real leather and vegan is incredible. I'm lucky to be the proud owner of one of their soldier 76 (Overwatch) jackets and couldn't be happier, the detailing and craftsmanship make it the pride of my collection. As a big nerd I love being able to rep my passions in a socially acceptable way.
The staff I have met at the conventions they have attended have always been very knowledgable, friendly and genuinely want you to walk away feeling amazing in one of their jackets. Luca himself is a highly competent and sincere person and you can always tell how much care and work goes into each and every design.
I bought my husband the Vegeta jacket for Christmas. I haven't given it to him yet but I know he's going to be amazed. I'm not even a Dragon Ball fan, and even I love it. I wish I could have afforded the real leather one but the fake leather is so soft and warm, it seems just as good. The jacket is gorgeous and I couldn't resist putting it on just to feel it! I'm so excited for him to get it I've had to resist giving it to him early. The customer service was excellent and personalized, and I discussed many times the sizing to be sure it was right. If they ever came out with a long black gothy looking coat, I'd probably get myself one at some point because the quality is amazing!
I got a sneak peak in the studio for their leather jackets coming out soon, they are incredible! Some of the best prices around too!
They are super helpful and got it much faster than I expected. The jacket looks & feels amazing. I typically get a US-Medium in jackets but ordered the XL. It's snug but fits well.
I learned about Luca Designs a little over a year ago. Now I get the majority of my jackets from them. And even in these crazy times, the jackets arrive quickly
The Red hood leather jacket is stunning, everything Luca Designs has made has lead to be an iconic jacket in the pop culture community. I was lucky enough to get mine signed by Luca Giorgio himself.
I got the limited edition Red Hood/Arkham Knight jacket for Hanukah, and I love it: it's sheepskin, not goatskin, and a men's size, but the work is just as gorgeous and the leather is even more pliable - and I think the jacket is a little warmer. It's perfect, because I love the more breathable/lighter jacket on days it's not as cold and I look forward to using this jacket more in the winter.
I hope to get the Arkham Knight Red Hood jacket in a men's size, and the Robin/Titans jacket as well. Highly recommend.
Thank you! I am so happy these are working out for you!
The jacket is perfect; after reading about the European cut and the arms being too tight, this was probably my biggest concern having had to order a custom size for other reasons. (I checked sizes very carefully after these warnings; my arms are a little thicker so it was a worry for me.)
It was absolutely perfectly fit, and I paid attention to the arms the first time I put my jacket on. It's also lighter and more breathable than my other leather jacket, and I had to wear it in the hot weather, at least for a while, to break it in and just show it in public. (I run hot so five minutes was my limit during the summer; I look forward to wearing it more during the fall and winter, hopefully all the time.)
I love the colors, the design, and Luca and his team nailed everything. Thanks!
PS - I forgot to add, given the quality of this jacket I'm shocked at the price; you might balk at the price, but it's a high quality, detailed jacket and other jackets that are, in my opinion, not this gorgeous or detailed go for much, much higher. I wasn't sure what to expect until I got it, but it's beyond what I expected.
Love the jacket! My second jacket and color. I love the fit and designs. I will be purchasing f more!
The order was made & shipped quickly
I love the design & the materials are top notch quality
They have great customer service
I would most definitely buy from them again
These guys are amazing, they produce a great product and produce a great service when you have questions!
Product quality and customer service are well above and beyond expectations, anyone who implies otherwise doesn't own one, Period.
Overview
Luca Designs has a rating of 3.2 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luca Designs most frequently mention customer service, high quality and real leather. Luca Designs ranks 14th among Jackets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This review is not genuine. We always help customers and have no gain to gaslight or what this customer is saying. We offer custom sizing for all customers because we respect and VALUE those who are proportionate and require additional customization. Very few brands offer these services.
This reviewer is a direct competitor according to her name pulled from socials.