Lumosity

I am frustrated because I activated my account on a long sleepless night where I was looking for something to do with myself. I would not start Luminosity at a time when you are sleep deprived, tired otherwise, not at your best, etc.; rather do it when you are fresh and ready to do your best. If you take the initial baseline test and are subpar for yourself, bad news. They will not facilitate you starting over again. They will act like it is almost impossible to do. Starting again is thus cumbersome at best and they will act like it screws everything up. NO it does not... I think it is overall pretty good, but cust. Service not so good...

I need more games for IPad. I think there are just 5 or 6 BORED! Expensive! Would be best to be able to choose games that would be individualized to users' needs. In other words, if I score low in memory, then I would like more games that increase memory.

Lumosity customer service is pathetic! Some of the games are interesting, but forget it if you expect scoring that makes any sense. I don't think even they know how it works. When I ask they say scores are based on an algorithm and they cannot reveal the algorithm. Hmmm. I usually don't buy anything online from a site that does not have a customer service phone number or chat line. Made a mistake this time. Emails take days to respond to, and usually are unresponsive to the question asked. Training reminders work sometimes, sometimes not. They need to address their problems, but they will have to do it without me when my subscription runs out. Waste of time and money. I give it two stars only because I enjoy a limited number of their games.

WORST. CUSTOMER. SERVICE. EVER.
I enjoyed playing the games. Whether my brain improved or not, is debatable.
Trouble started when I discovered that my account was being accessed by someone else. Lumosity was of no help. Even after repeated requests, they have not suspended my account, nor provided a refund. Utterly unhelpful customer service. They're blaming me for giving out my password to someone.
They lack the basic measures of security available on ANY website these days - lock the account after 5 incorrect password attempts. They don't have device authorization like Netflix or Facebook does.
Beware of what you're getting into. There is no way to contact customer service except email. And they take DAYS to reply.
Took my money and evading a refund now.

I looked over the reviews on this site about Lumosity and got to say. Please let me sale you a car. If you took 4 sec to read the billing statements before purchasing the product, you would have clearly seen what the billing cycles are, and the options if you choose not to enroll in the monthly or yearly subscriptions.

Has for me, I like this product, I've tried other free apps and for the most part. They tent to be the same mathematical questions, no shapes... etc.

I'm only four weeks into the service and seen improvements with my way of thinking. Now, I and hope no one expects these games to make you a genius, but should help improve daily thinking requires.

In October 2021, I just tried to see how Lumosity works, but in every step, the pressure was enormous to subscribe with payment - and? Their subscription renewal is automatic! I subscribed on Oct 28,2021, paying $47.20; through - Google Play. Soon I became frustrated as it did not seem to work for the purpose it claimed to work.
Meanwhile, I saw on the Internet that Lumosity had been fined millions of dollars as its claims to enhance brain function were false, as the experimental results showed.
The games are nominal - no brainstorming as in other proven games like Sudoku and so on. The game I had tried most was about the twenty-nine train. Towards the beginning, the trains are too slow; at the end, they are extremely fast, making the game useless to brain exercising. I wrote them to adjust the trains' speeds to make the initial ones faster and the later ones slower. They said they would look through it in a reply, but they did nothing.
I don't think they would refund my one-year subscription, but I stopped the automatic renewal from being on the safe side.
From my experience, there is no reason for me to recommend this expensive app for any user.

I just don't understand the negative reviews... Have been on lumosity for a couple years and have had no problems and found their customer service to be good... Asked them a functionality question one time. I find that the site has helped me increase my ability to focus and concentrate and really use it a lot. I suspect it's also helped me recover from an auto accident concussion i suffered. No complaints - I recommend it without reservation for those interested in optimizing concentration.

I started out with my problem solving ability at 99.8%, As I wondered where I could go from here, I've found myself now at 85%. So did I lose brain power?
My memory, though, which had been at 50% rose to the 92% once I gave it more attention and effort.
To sum it, I've learned the games and improved my performance of them to the top of my age group by learning them. After a while some of them became boring. I skip them all the time (hence losing points?) Some others I've reached as high as I can (e.g. Trains at level 12) and all my failed efforts only lower my scores, not improve my brain ability.

For me, Lumosity is fun.

Terrible company that doesn't give a hoot about customers. The single most reprehensible customer service I've ever experienced. I've been asking for a refund on the second year of my 2 year term because I don't have time to use their service and they just continue to refuse my request. I seriously hope that people stay away from this company and their bait and switch marketing. I'm actually shocked that their practices are in compliance with FTC rulings on direct marketing.