• Luna Warehouse

Luna Warehouse

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Overview

Luna Warehouse has a rating of 2.8 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Luna Warehouse most frequently mention customer service problems. Luna Warehouse ranks 22nd among Lighting sites.

  • Service
    20
  • Value
    30
  • Shipping
    30
  • Returns
    9
  • Quality
    30

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

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1,746 reviews

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How would you rate Luna Warehouse?
Top Positive Review

“Recent purchases”

Karen Z.
7/28/21

Ordering was not an issues, I received my items in a reasonable time, I cannot comment on the items since they have not been unpacked yet. We make settlement on Sept. 3rd and will be unpacking them at that time.

Top Critical Review

“Delivered wrong product”

Sharon Z.
5/15/24

I ordered two glass 37 inch table lamps and received 21 foot tall green lamps that probably weigh about 2 pounds each. I contacted Luna warehouse multiple times without a response You are only able to email them because the phone number is a virtual agent It has been a nightmare, trying to resolve this issue and email after email with no resolution I am not sure if this is a scam or just poor Customer Service Spend a couple extra dollars and order it from a reputable site. This has been a horrible waste of time.

Reviews (61)

Rating

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Other

Thumbnail of user georgec754
Maryland
1 review
0 helpful votes
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August 22nd, 2020
Verified purchase

Shopping on the site was easy and great discount. Fast shipping too!

Reason I chose this product:

I was looking for a birthday gift

Thumbnail of user johny282
Connecticut
2 reviews
0 helpful votes
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July 29th, 2020
Verified purchase

The description said metal.! After close in inspection it's plastic.

Reason I chose this product:

I thought it was what I wanted..

Thumbnail of user dbb7
Texas
1 review
0 helpful votes
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September 2nd, 2020
Verified purchase

Luna had hard to find item and I received it in 3 days!

Reason I chose this product:

It was out of stock everywhere else

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Company Representative

Thumbnail of user erinm218
Nick R.
Typically does not respond to reviews

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