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Manly Bands has a rating of 3.6 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Manly Bands most frequently mention customer service.
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I ordered my wedding band (in this case the Ibex) from Manly bands and the whole process has been a pleasure. Immediate order confirmation, quick delivery and a beautiful, high-end product. I loved the little touch of sending a personalised video message as well. Highly recommended and great value for money.
Sizing ring they sent fit perfect, but ring was too tight. They said they would fix but for a fee. Now they won't even fix for a fee so I'm screwed. Claims they changed policy after our purchase. Customer service is limited to texting and takes days to get a reply, at which point they use stall tactics. Then they said I was unprofessional after getting mad. They didn't provide their name, misspelled my name, and are now ghosting me. Online scam business! Buyer Beware!
They advertise a band that lasts forever but 2 years into our marriage my husband " manly band" fell apart- when I complained asked for fix or replacement their " lifetime bands" are only under warranty for a year!
They advertise free returns or exchanges, but after being unhappy with the look of my ring (which is fine, happens with online shopping) I didn't trust the pictures enough to exchange it for something else. Upon initiating a return I learned they charge you $30 if you request your money back; it's only free if you're willing to take store credit.
Amazing service from manly bands thank you so much for all the help and the quality ring! Very happy with the product and customer service!
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Hi Evan! We're so sorry about this. This policy no longer applies and I'm happy to waive the $30 fee. Please send an email to hello@manlybands.com and we can help you out!