MeetMyAge has a rating of 2.7 stars from 312 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
It's a chat room filled with AI generated images 👎, steer clear of this site, I experienced this for myself, don't waste your time, look elsewhere.
Fake, profiles no real people, tried to get them to meet. All talk no real people I hate that I paid for that.I am so stupid for not looking at reviews.
Dear Gordon,
Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real.
However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions.
Please reach out to our Customer Support Team by emailing support@meetmyage.com if you have any questions or need further clarification.
It's just like these other people have said. This is a complete scam. When I signed in, they pretended that my credit card company declined the transaction even though I knew I had money in the card to cover it. Then they banned me for having two profiles. The guys I met were all fakes. I believe they must have been dividing the profits with the company. It was an awful experience. The guys I met also didn't want to meet in person. They were happy with just communicating on line. Then I now have been banned for life. It's ok with me. I'm just grateful that I got part of my money back.
Also, ths didn't just happen to me, I have a friend who just happened to join by coincidence a little after I did and his card was declined s they could say there was suspicious activity on the way to banning hi also.
AS I SAID, DONT GO NAR THIS SITE!Stay far far away.
Dear Christine,
We are sorry that you are not satisfied with the service that we provide. We’re grateful for your feedback, as it highlights areas where we can improve.
It is prohibited on our platform to have two accounts. So one account was banned and the other was left active.
As for the card decline issue, it depends on your bank or the payment provider. This is the reason why our Support Team usually asks customers to contact their card-issuing bank to clarify this issue.
Please note that all users are different and for some of them, communication can be preferred rather than meeting in real life. We cannot influence our users with this matter.
If you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions.
Best regards,
Customer Support Team
support@meetmyage.com
The MeetMyAge Customer Service team was very helpful and prompt in answering my questions about the site.
Dear Diane,
Thank you so much for your kind words! We're glad to hear that our Customer Service team was able to assist you promptly and effectively. If you have any more questions or need help in the future, don't hesitate to reach out. Wishing you all the best on your journey with MeetMyAge!
Very good the removal of the offending E mail i apologise for that
Thank you.
Dear Gordon,
Thank you for your message. We appreciate your cooperation, and we're glad we could resolve the issue for you. If you ever need any further assistance, feel free to reach out suppurt@meetmyage.com.
Easily and quickly resolved problem with customer representative who was knowledgeable and took immediate action.
Dear Chris,
We strive to provide excellent support to all of our customers. Thank you for sharing your feedback!
Don't hesitate to reach out if you need any more assistance.
Don't even think about trying this site. ALL of the women are not allowed to meet with you. They are told that if they do they will be booted off. I got it from the horse's mouth. Which means they're paid to be there chattin' you up buyin' more credits thinking you gonna meet someone not gonna happen, you don't stand a chance
Dear Connoly,
Thanks for your feedback!
We are sorry that you are faced with such an issue, but your review has no relation to our website. The screenshot added to the review was made on another platform as our website looks totally different.
Please also note that on MeetMyAge we don't have bots or fake profiles.
Best regards,
Customer Support Team
support@meetmyage.com
I'm liking it a lot. Still navigating my way around. All in all happy.
Dear Mark,
We appreciate you taking the time to share your feedback.
We're so happy to hear you had a great experience on our platform! We strive to provide excellent service and are thrilled you enjoyed your time with us.
Tiffany was great to deal with. She gave acurate, pleasant and quick replies to my questions.
Dear Shane,
Thank you for your positive review. We will forward your warm regards to Tiffany.
Stay safe!
Jake understood my concern. He helped me regarding my request. Great customer service
Dear Denis
That’s wonderful to hear! We’re glad that Jake was able to assist you and provide great customer service. If you ever need further help, don’t hesitate to reach out. Thanks for your feedback!
Answer: Dear Kerry, All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behaviour, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns. Your efforts play a crucial role in making MeetMyAge a safe haven for all its users, and we genuinely appreciate your contributions. If you need any assistance, please don't hesitate to reach out.
Answer: Hello, and thanks for reaching out! What is MeetMyAge? It's a premium online dating site for mature people where you can find friends, fall in love, or find a companion for the rest of your life. Since we realize that in today's world, everyone is in a hurry and everyone is always busy, we created this platform where you can find someone to talk to and meet anywhere in the world. Of course, all the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: Thanks for your feedback! In order to help you, please enter your email or contact us support@meetmyage.com. In case of any questions, feel free to drop our customer support a line. We will be glad to help.
Answer: Dear Joel, Thanks for your feedback! We are sorry that you are faced with an issue on our platform. This is your personal opinion and we respect it. I kindly ask you to refrain from the false accusations. If you have any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation. If you bumped into a suspicious profile, we are kindly asking to indicate their name, age or any other important information so that we can conduct an in-depth investigation and, hopefully, change your mind about our platform.
Answer: Hello. To resolve your issue, please contact customer support by mail or chat on the site. We will be waiting for your message.
Answer: A: Dear Gusto, Thanks for your request! Just open the "Messages" tab to see the users with whom you had conversations. In case you need any additional assistance, please contact our Customer Support Team via email support@meetmyage. Com.
Answer: Dear Roger, Thanks for your question. Please contact our Customer Support Team via email support@meetmyage.com and provide us with more information about your issue. If you have not received the refund or have some payment issues in your account, please also indicate this in the email, so our Support Team can properly assist you and rectify the problem. Don't hesitate to contact us if you need any further assistance!
Answer: Dear Chris, Thanks for contacting us! If you are writing about the blue key symbol near the userіs' name in the Messages tab - it is chat request. Please follow the link to learn more about the chat request https://support.meetmyage.com/support/solutions/articles/103000004874-chat-request-how-does-it-work-. Another symbol "Green dot" means that the user is online. Don't hesitate to contact us if you need any further assistance!
Answer: Hello, and thanks for reaching out! 1) Click in the bottom right corner; 2) Tap in the upper right corner. This will take you to the profile settings. Here's a direct link to that page for your convenience: https://meetmyage.com/my-profile/edit. 3) To upload a photo, click the icon, and choose the photo from the library. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Dear Steven,
Your feedback is essential to our improvement process. While we’re sorry to hear about your negative experience, we’re thankful you shared it with us, allowing us to address and rectify the situation.
If during communication with another user, you suspect that the person has violated the platform rules or engaged in scam or fraud activity, please report this case to the Moderation Team, so we can help you as fast as possible. Follow the link to learn how to do that - How do I report an abuse or block another user?(https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-)
Once you report the user, he or she will be blocked from writing you. Moreover, our Moderation Team will promptly review the case and provide you with feedback once the investigation is over or request additional information if needed.
If you need further information, please don’t hesitate to ask.
Customer Support Team support@meetmyage.com