MeetMyAge has a rating of 2.7 stars from 312 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
I cancelled my membership with out any hassles.Individual was professional.
Hello Willard,
Thank you for your positive review.
Don't hesitate to reach out if you require any more assistance.
I had a problem and it was dealt with with respect and professionalism.
I'm happy with the support teams involvement in this.
Dear Phillip,
We're delighted to hear that you’re happy with our support team's involvement! We always strive to provide the best assistance possible. If you ever need further help, don’t hesitate to reach out support@meetmyage. Com.
Grace handled my issue efficiently and with respect.
Dear Andrew,
Thank you for taking the time to share your positive experience with us.
We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations.
Have a nice day!
Very impressed by the number of potential candidates from my area.
Dear Lars,
We're glad to hear you're impressed with the number of potential matches in your area! We strive to create a platform where meaningful connections can happen. Wishing you the best in your dating journey!
Very good. Responsive. Interested. Engaged. Seemed to care about the outcome.
Dear Scott,
Thank you for your feedback! We're glad to hear that you had a great experience with our communication. If you ever need further assistance, feel free to reach out. We appreciate you!
The men seem to be nice. The other sites I've been on the men just tried to get money off of me.
Dear Shelia,
Thank you for sharing your experience! We’re so glad to hear that you’ve had positive interactions with the men on our platform. Creating a safe and genuine space for meaningful connections is our top priority, and it’s wonderful to know that you’ve noticed the difference.
If there’s ever anything we can do to enhance your experience even further, please don’t hesitate to reach out support@meetmyage.com. We truly appreciate your feedback!
Their website is full of nothing but fraudulent AI generated profiles to lure you in. Check the backgrounds and none of the scenery will match your city. You will get bombarded by very attractive women who identify as living in your area. Then the messages start. Nearly all their remarks are similar. One question after another. A few do the "Krypto" investing, but I shut that down immediately. You will get sucked into endless chats to suck money out of your pocket. I canceled my membership after figuring this out in a day or two and next month, they billed me again, but would only offer a 50% refund. I even sent them the cancellation email I received. You will get one response from Support, which is a 50% refund. I hadn't used the site for 29 days, but was still charged. Save your money and time. This is a fake site and should be investigated for fraud.
Dear Patrick,
We are sorry that you had such a negative experience on our platform.
If you are sure that you canceled your subscription and one month later you were changed again, we kindly ask you to contact our Customer Support Team and provide us with the screenshot of the subscription cancelation confirmation.
Once the subscription is canceled, user receives the automatic email with the confirmation. If don't receive it, it means that the subscription was not canceled.
Please provide us with the information that we asked you for above, so we can check your information in the system.
Best regards,
Customer Support Team
support@meetmyage.com
I was chatting with Deana 57 of Riverview New BRunswick and she is all fake fro one end to the other just Catfishing at all times. She gave me three different occupations in less than two weeks! Every time you ask her the same question you did 4-5 days ago you get a different answer! What a joke this site is as anybody can post any picture of anybody and use any name with no verification done at all. Please stay away from this dishonest site what ever you do and don't try and deal with this Deana 57 from rRiverview,N.B.
Dear David,
Your feedback is essential to our improvement process. While we’re sorry to hear about your negative experience, we’re thankful you shared it with us, allowing us to address and rectify the situation.
I kindly ask you to report the profile from your account, so our Moderation Team can check and ban it in case of platform rules violations.
In case of any questions, please contact our Customer Support Team via email support@meetmyage.com
INSTRUCTIONS ARE HARD TO UNDERSTAND, THEN THEY DEBIT YOUR ACCOUNT WITH LARGE FEES THAT YOU DO NOT WANT. ALL I WANTED WAS THE 99P 7 DAY TRIAL.
THEN THEY WONT GIVE YOU YOUR MONEY BACK.
SCAMMERS
Dear Richard,
Your feedback is essential to our improvement process. While we’re sorry to hear about your negative experience, we’re thankful you shared it with us, allowing us to address and rectify the situation.
If during communication with another user, you suspect that the person has violated the platform rules or engaged in scam or fraud activity, please report this case to the Moderation Team, so we can help you as fast as possible.
Once you report the user, he or she will be blocked from writing you. Moreover, our Moderation Team will promptly review the case and provide you with feedback once the investigation is over or request additional information if needed.
Also, please be aware, that we do not charge users without their authorization and permission and act strictly in accordance with the rules of the site, which are available to all.
If you need further information, please don’t hesitate to ask.
Customer Support Team
support@meetmyage.com
Answer: Dear Kerry, All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behaviour, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns. Your efforts play a crucial role in making MeetMyAge a safe haven for all its users, and we genuinely appreciate your contributions. If you need any assistance, please don't hesitate to reach out.
Answer: Hello, and thanks for reaching out! What is MeetMyAge? It's a premium online dating site for mature people where you can find friends, fall in love, or find a companion for the rest of your life. Since we realize that in today's world, everyone is in a hurry and everyone is always busy, we created this platform where you can find someone to talk to and meet anywhere in the world. Of course, all the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: Thanks for your feedback! In order to help you, please enter your email or contact us support@meetmyage.com. In case of any questions, feel free to drop our customer support a line. We will be glad to help.
Answer: Dear Joel, Thanks for your feedback! We are sorry that you are faced with an issue on our platform. This is your personal opinion and we respect it. I kindly ask you to refrain from the false accusations. If you have any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation. If you bumped into a suspicious profile, we are kindly asking to indicate their name, age or any other important information so that we can conduct an in-depth investigation and, hopefully, change your mind about our platform.
Answer: Hello. To resolve your issue, please contact customer support by mail or chat on the site. We will be waiting for your message.
Answer: A: Dear Gusto, Thanks for your request! Just open the "Messages" tab to see the users with whom you had conversations. In case you need any additional assistance, please contact our Customer Support Team via email support@meetmyage. Com.
Answer: Dear Roger, Thanks for your question. Please contact our Customer Support Team via email support@meetmyage.com and provide us with more information about your issue. If you have not received the refund or have some payment issues in your account, please also indicate this in the email, so our Support Team can properly assist you and rectify the problem. Don't hesitate to contact us if you need any further assistance!
Answer: Dear Chris, Thanks for contacting us! If you are writing about the blue key symbol near the userіs' name in the Messages tab - it is chat request. Please follow the link to learn more about the chat request https://support.meetmyage.com/support/solutions/articles/103000004874-chat-request-how-does-it-work-. Another symbol "Green dot" means that the user is online. Don't hesitate to contact us if you need any further assistance!
Answer: Hello, and thanks for reaching out! 1) Click in the bottom right corner; 2) Tap in the upper right corner. This will take you to the profile settings. Here's a direct link to that page for your convenience: https://meetmyage.com/my-profile/edit. 3) To upload a photo, click the icon, and choose the photo from the library. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Dear Ronnie,
We are glad that we could provide a proper service.
Let us know if you require any further assistance.