MeetMyAge has a rating of 2.7 stars from 312 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
I kept my membership on a couple of other hookup sites for when I need an alternative, but recently I am done with that. I have found my soulmate on MeetMyAge. It was unexpected for me but I am happy now.
However, I bumped into a couple of marrieds members. I fully understand that site can't control that, so this situation can't be their responsibility. I believe that it just needs to pay attention of this point.
Dear Deanna. Thank you for your feedback! We are doing our best to satisfy the needs of our customers.
So i joined and went for the 7 day trial for 0.99 cents. They claim there ads are legit ads. I logged in and got slammed with womans ads in my city. So many that i didnt even think there were that many woman in my city. So I started checking the ads. These ads are fake and if you look closely at the photos of the woman check out the backgrounds. There ALL from other countries and they have actors posing as the woman on the photo. Also check out there names. Europian names. And finally check out your credit card. They already had charged the card another 39 dollars without permission. BEWARE! TOTAL FRAUD.
Dear Mark W,
All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation.
Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behavior, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns.
Please contact us via email, so we can assist you properly: support@meetmyage.com
The profiles are 80% fake not real...someone is talking on their behalf can be a real person getting paid to respond or a robotvcould even be a guy talking for a girl...always insisting to talk on their platform rather then talking on the phone or in person...
Theses are fakes
Hello Casy, we're sorry you got that impression about the site.
We are doing our best to keep our site safe and secure for all users. And please note that Moderation Team carefully reviews each profile uploaded to the website. If the profile raises suspicions or violates our rules, it will be instantly suspended for further investigation.
At the same time, we also count on your cooperation. In case you bumped into a suspicious profile (for instance, you suspect that the shape is not real, the person is demanding money, or card details, behaves aggressively, or violates the rules of the website), please don't hesitate to report such cases, so that we can investigate the matter.
You are always welcome on our website and you can contact our support line at any time.
Don't sign up for this website. First of all, they charge 100.00 for use of the site. Fot that 100.00 you get limited service. You have to pay more money to get what they call premium membership. I paid $140.00 for poor service. Don't waste your money. Use the free websites! I was charged. 99 cents for 7 days. Then 99.99 for continuing. I hit some button and then got charged 79.99. I contacted you and they refunded me half of the 79.99. So the total charge was abot 140.00. A waste of money!
Dear Carl,
Thanks for your feedback!
We are sorry that you are faced with such an issue while using our platform, but all users who purchased our Premium subscription have unlimited messages and likes.
Moreover, we don't have subscription packages for the price that you indicated and you can also use our platform as a free user. I kindly ask you to contact our Customer Support Team via email support@meetmyage.com, so we can check your account and help you with this issue.
We are waiting for your reply!
This app is everything BUT meet my age. The app matched me with people that were up to 30 years older and more than 20 years younger, even though I had specified the age range I was looking for, completely useless! In addition to that, in order to have a trial period, I had to pay for it (it wasn't much, but that's how they get your credit card number), so I paid for my trial period. The instructions were, if I didn't want to be charged for the next month, to cancel my subscription by a certain date. I canceled a week before the due date and they still charged my credit card. Had I not checked, they would have kept charging me US$59.99/mth. Because I live in Canada, even though they refunded me the money when I confronted them, because of the changing exchange rate, it still cost me over $4. The $4 are nothing, whatwver... but they should have never charged me after I cancelled my subscription!
Dear Neil, thank you very much for the feedback. We're sorry you have that impression about our platform, you can always adjust filters to find the right person, sometimes you may come across people of different ages, as not every location may have people who fit the selected filter parameters. When you buy a 7-day Trial version, information about the renewal of the tariff appears on the screen. Premium Subscriptions can be canceled at any time. If the subscription is canceled, there are no automatic charges, you have contacted us and we have refunded your money. If you have any questions, you can always contact our support, we are always happy to help and sort out the situation you find yourself in. We apologize for any inconvenience this may have caused you.
If you are seeking access to cheap virtual online thrills for a one-week trial - look no further! Don't expect anything that confirms anyone is real - and God forbid... an actual date. But you will think you are the tomcat in the birdcage - yes king for a an entire week even if you don't look like Tom Cruz when he was younger! Once the trial is over and your real subscription payment is processed have your seat belt on for a scratching halt! No traffic, no replies, no continued chats - no nothing! I did smell a rat seeing over 100 desirable women minutes from me which is impossible. I live where if is not affordable nor desirable for most singles. When I did contact customer service (if you can call it that) and convinced them to cancel my subscription - all my dozens of requests for chats after my payment was processed were immediately and magically replied to... all at once... even the super models! I would give at least 4 stars as a computer game to use for 7 days - but if you're looking for a real date go to your local bar.
Hello Bill E,
I’m sorry you were not completely satisfied with the experience you had. However, I note you did have a number of successful conversations.
We do not have fake profiles, if you’d like us to investigate any specific profiles you can always use the report feature and one of our customer service team will get back to you.
I understand online dating can be frustrating at times, but there are a number of reasons that someone might not reply to your messages, as with any dating site, including:
* They got bored and left the site
* They changed their mind about you
* They met someone else they preferred.
* They got busy in their life off the site and didn’t have time
Registered yesterday for a cheap 7 day trial. That's the hook used to reel you in. Fake profiles with terribly written profiles, obviously done by someone with poor English writing skills! Send me your customer service number IMMEDIATELY so I can cancel and reverse the $40 overcharge or you're going to be served with a lawsuit for fraud in 72hrs! It will be a CLASS ACTION! You will be shutdown in 60 days mark my words.
Hello David T. Thank you for your feedback!
I am very sorry that you have such an opinion about the site, we try to carefully check all registered profiles on the site, as you can understand sometimes users can make grammatical mistakes in the description of their profiles or in communication, if you have a suspicion that the user with whom you are chatting is a violator of the rules on the site you can always send a complaint and we will immediately take action.
Also, if you have made any payments on the site and you have any questions or difficulties, you can contact us at any time, here is our email - support@meetmyage.com.
We look forward to your letter and will do our best to assist you
Saw this site and thought I would give it a try, BIG MISTAKE! My first warning were the reviews! TOO GOOD TO BE TRUE or WARNINGS about the site being fraudulent. I thought everyone's experience can be different. All of the 5 star reviews are most likely written by the company. My credit card company thought this was a scam. So I used a non credit online provider the cost for one month turned out to be $80.00 Really now? Also all of the so called people never responded back after contacting me first. SO DON'T BOTHER.
Dear M T,
I am afraid, you've got the wrong impression about the site.
MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness, and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation.
Please contact our Customer Support Team, so we can resolve your issue connected with your payment. You can always contact our support service on the site or by e-mail at support@meetmyage.com. We are always happy to help with any questions.
After just 3 days and after being charged for 3 subscriptions that I didn't want, I have to say this is not a legitimate dating site. Customer service SEEMS to be really helpful but they actually do nothing. I'm a gay male that requested in my profile to meet other gay men. All the likes I get are from men that state they are hetero/ straight. The profile language seems generated and awkward and I've not gotten one response from anyone that requested to chat with me or that "liked me". They all seem to be the same height, either Buddhist or Islamic and from the same nearby town, which would make it the gayest town in the US. I've reached out to customer service 25 times in the past 3 days. This is crazy. Now I'm stuck with some subscription until October! That's 8 months of fraudulent matches that will never be.
And like the other reviewers I did not think I was signing up for anything but a 7 day free trial. The site is so difficult to navigate it's easy to get duped into paying for a non refundable subscription, as I have. They did refund be 50% but that still is a lot of money for absolutely nothing. Buyer beware and stay away from MEET MY AGE!
Hello Just Awful!
We're sorry you felt this way and appreciate that you enjoyed our customer service!
Our platform is designed in such a way that users regardless of gender, orientation, location and age can interact with your profile. If you don't want to communicate with any of the users, you can block them, and if there is a user you are suspicious of, you can always submit a report and our team of moderators will check it.
Please contact our Customer Support Team if you have any questions about our platform.
We are availalbe 24/7.
Answer: Dear Kerry, All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behaviour, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns. Your efforts play a crucial role in making MeetMyAge a safe haven for all its users, and we genuinely appreciate your contributions. If you need any assistance, please don't hesitate to reach out.
Answer: Hello, and thanks for reaching out! What is MeetMyAge? It's a premium online dating site for mature people where you can find friends, fall in love, or find a companion for the rest of your life. Since we realize that in today's world, everyone is in a hurry and everyone is always busy, we created this platform where you can find someone to talk to and meet anywhere in the world. Of course, all the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: Thanks for your feedback! In order to help you, please enter your email or contact us support@meetmyage.com. In case of any questions, feel free to drop our customer support a line. We will be glad to help.
Answer: Dear Joel, Thanks for your feedback! We are sorry that you are faced with an issue on our platform. This is your personal opinion and we respect it. I kindly ask you to refrain from the false accusations. If you have any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation. If you bumped into a suspicious profile, we are kindly asking to indicate their name, age or any other important information so that we can conduct an in-depth investigation and, hopefully, change your mind about our platform.
Answer: Hello. To resolve your issue, please contact customer support by mail or chat on the site. We will be waiting for your message.
Answer: A: Dear Gusto, Thanks for your request! Just open the "Messages" tab to see the users with whom you had conversations. In case you need any additional assistance, please contact our Customer Support Team via email support@meetmyage. Com.
Answer: Dear Roger, Thanks for your question. Please contact our Customer Support Team via email support@meetmyage.com and provide us with more information about your issue. If you have not received the refund or have some payment issues in your account, please also indicate this in the email, so our Support Team can properly assist you and rectify the problem. Don't hesitate to contact us if you need any further assistance!
Answer: Dear Chris, Thanks for contacting us! If you are writing about the blue key symbol near the userіs' name in the Messages tab - it is chat request. Please follow the link to learn more about the chat request https://support.meetmyage.com/support/solutions/articles/103000004874-chat-request-how-does-it-work-. Another symbol "Green dot" means that the user is online. Don't hesitate to contact us if you need any further assistance!
Answer: Hello, and thanks for reaching out! 1) Click in the bottom right corner; 2) Tap in the upper right corner. This will take you to the profile settings. Here's a direct link to that page for your convenience: https://meetmyage.com/my-profile/edit. 3) To upload a photo, click the icon, and choose the photo from the library. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Dear Meredith,
Thanks for choosing MeetMyAge and your 5-stars review. We are happy to know that our service helps people to find their soulmates