I wish I read the below reviews before I signed up, not only do I very much regret it but had my money effectively stolen. Im so angry that if they don't respond to my emails I will go as far as possible to report them wherever I can, this is how furious I am right now
Meetup customer service is very poor and that is being nice. They overcharged me, marked the invoice with a 'credit' when I asked for a full refund' ( with not even partial credit received). Even if I did receive the credit I still should not be paying anything more than originally charged, which meetup made look like this was the case by marking the invoice with 'credit' when they charged me a full amount. They didn't address my queries, made me write to them multiple times by completely ignoring me and closed queries without addressing them or even a courtesy of a response.
EDIT as of 8th April - after multiple emails they refunded me for the PRO subscription but also CANCELLED STANDARD ONE AFTER 1.5 MONTH DESPITE CLEAR INSTRUCTIONS, SO THEY EFFECTIVELY STOLE MY MONEY FOR THE REMAINING 4.5 MONTHS. AND NOW, 2 MORE EMAILS LATER THEY ARE OF COURSE STILL SILENT. AN ABSOLUTE SCAM ORGANISATION. NEVER IN MY LIFE HAVE I BEEN TREATED SO BADLY AS A PAYING CUSTOMER. I HOPE PEOPLE READ THIS REVIEW AND DO NOT SUBSCRIBE!
Ps.on top of that they cancelled the subscription 1 week earlier than when they said they even would, as if this company is emplying sociopaths to be as mean and difficult as possible and ignoring you multiple times on purpose, as if they are entertained by it. I can't tell you how p***ed I am at the moment.
I also asked them twice to remove my card details from my account (as there is no option to do it yourself) which they, of course, to date ignored