The memorial pendant I ordered is as beautiful as shown on the site. It is higher quality than I was expecting for the price - it has some heft to it. I'm confident in trusting a small part of my dad's remains to it. Thank you, Memorials.com!
I couldn't be more pleased with the service I received from this company. Very caring and respectful from start to finish. The product was more beautiful than anything I could have hope for. THANK YOU for the kindness and compassion during our difficult time. Other companies we looked into were SO expensive for basically the same product.
The urn was for my Rocco, he was with me for 14 years and my best friend. Memorials.com delivered the urn fast and it looked like my Rocco. I was very sad when I got the urn but now it sits on the fireplace and I put a picture next to it of him. "You will be missed and remembered forever".
I had ordered a urn online, they called me the same day stating they are out of stock and don't know when they will order any more. I asked to have them cancel my order. The guy was apparently busy, and cancelled my order 3 DAYS LATER than what I asked them to do it. Now I'm out $112 and will take up to 2 weeks for my money to get back into my account... for something that I asked to be cancelled right away... what a joke. Completely UNPROFESSIONAL
We ordered and urn and the urn was exactly as pictured. My family and I love the urn and think it is a wonderful final resting place for grandpop. We used the urn at the funeral service and got many compliments on the urn. Nobody knew we bought it online and that it was even at a discount price bought.
We ordered the USMC urn because it was TSA approved. It is literally a piece of cheap satin sewn around a red plastic box. The sewing is not good, the USMC patch fell off as soon as we touched it. This thing is SHAMEFUL. Upon reviewing Memorials.com's website for how to post a review or testimonial, I was shocked to see this (straight from their page)- yet now understand now why we saw top reviews for it— they edit the reviews AND can refuse to post ones they don't like— see the photo attached straight from their website:
Purchased a men's carbon bracelet for my son for his grandmother's ashes. Cost over $200. Due to COVID-19 I did not see him for months. Finally got the bracelet to him and it was to big. He took it to a jeweler to have it sized and they told him it couldn't be sized. I called the company and talked to Rebecca in customer service. She informed me that I cannot get a refund or even an exchange due to the fact there is a 10 day return policy. I stressed the fact that it's Covid and that I couldn't see him and could she talk to someone else and find out if they could at least give me an exchange. She said she would and get back to me. After two weeks I called her back because she never called me and she informed me that sorry there's nothing that can be done. I asked if I could speak to someone higher up and she told me no. So I spent over $200 for something that can't be used, RIP OFF! I definitely would not recommend purchasing anything from this company. Horrible customer service!
I received the Steve Shannon handmade urn I ordered very quickly. It is spectacular. Rich dark walnut accents, a very noble design for my beloved soulmate. Thank you very much!.
I bought an urn from them for the ashes for my grandmother and the urn arrived quickly and the quality was great. I had to call to check on availability first and customer service was very pleasant to deal with. I would recommend Memorials.com if anyone has the need for anything funeral or cemetery related...
I just have to say how Great it was dealing with Memorials.com. They had everything I needed to make the hardest time in my life go as smooth as it could go at the least amount of money and time. Thank You, Memorials.com!
Overview
Memorials.com has a rating of 4.2 stars from 25 reviews, indicating that most customers are generally satisfied with their purchases. Memorials.com ranks 4th among Funeral sites.
- Visit Website
- Corpus Christi, TX, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members