MemoryCow
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MemoryCow

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GB
1 review
3 helpful votes
Follow david b.
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What a company, AVOID AVOID AVOID, ordered two items and one had to be returned due to it being faulty, asked fir a refund even though the item was sent back recorded delivery, took me months to finally get a refund, had to get the bank involved. No contact number on site, customer service is dire, order at your own peril.

Date of experience: November 4, 2012
GB
1 review
0 helpful votes
Follow Dan H.
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Super please with the SD card received for www.memorycow.co.uk

Contacted them for advice on which SD card would be most suitable and got speedy advice with the perfect solution. Thank you!

Date of experience: August 14, 2019
GB
2 reviews
0 helpful votes
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Wrong items sent
April 6, 2017

I orIered a usb cable for my old pentax istD DSLR. The order arrived promptly the very next day but unfortunatly it was the wrong cable, I've sent it back and I am waiting to see if I get a refund.
I've also ordered 2GB CF memory on the 03/04/2017 and paid for next day delivery but on the 06/04/2017 still no sign of it. Checked the order history and found that they have shipped 2x 2GB SD memory instead. Sent them a message, waiting outcome.

Date of experience: April 6, 2017
GB
1 review
3 helpful votes
Follow Hennie C.
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I bought a memory card of this website about 10 days ago now. I received confirmation of order, 5 days later the money left my account and 5 days after that and after 2 email, I still haven't heard anything.

As I have had problems in the past I was soon pissed of and thought I have to ring the bank again to claim. After I found this website site I then thought I'd try and call and if this doesn't work then visit them personally.

Today I visited this address which was listed by previous person:
******
********
********
********

I then found that it was Mr. Leigh Cowell's Nan that lived there. He's cousin rang Leigh and got the business address so that I can visit him there.

Unit 2
AMS Trading Estate
Longton
PR4 4SG

I was glad that I was getting somewhere for a change. I found Mr. Leigh Cowell eventually and I would like to say that I was re-asured that my memory card will be delivered in the next week or so.

Mr. Cowell started the business in his nan's house with a friend and has recently moved to a small unit in Longton. They seem to be very busy and are also struggling to get their emails set up as BT is slow in doing so.

I will now wait for a week and see if my order is fullfilled.

Can I suggest contacting them first before ordering though just to make them aware you are there as there is a lot of orders going through.

PS. This is a positive comment on memorycow.

Thank you

Date of experience: February 8, 2010
GB
1 review
3 helpful votes
Follow t h.
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I do not recommend Memorycow at all, like all other reviews here I also did not get any replies via email and numerous phone calls when I started to get worried where my order was (digital camera case).
The only way I got them to reply was via their hosting company who were great and replied instantly reassuring me they would sort it out.

I also called my bank who gave the same phone number that was NEVER answered in a week of trying! After the bank and hosting company contacted the them I suddenly got a short email and apology that they are very busy with a full refund.

I'm very concerned with the owner Leigh Cowell's business ethics and wonder if would have ever got my order or a reply without my banks intervention.

My previous comment supplied the now incorrect address (which Leigh has promised is occupied by new unrelated owners) so please do not visit/contact that old address as the poor new residents are getting many visits from angry customers!

Use this address and contact number, to resolve your issues, which you might well have to!:

Northern Imports
Unit 3
AMS Trading Estate
Brownhill Lane
Longton
Preston
Lancashire
PR4 4SG

Tel:- 00 44 (0)1772 ******* (he did answer when I called)

In Leigh's defence (as I have cooled down since wasting many hours on this) he says he's very sorry and just couldn't handle the initial amount of orders he received.?! If only he had replied within the first week!

Would be interested to hear other reviews!

Date of experience: January 22, 2010
GB
1 review
0 helpful votes
Follow Les S.
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Couldnt be better
July 10, 2018

Ordered a download lead for Nikon camera.
1st class product, 24hr delivery!
Only thing it could have been cheaper... but I would always say that.

Date of experience: July 10, 2018
GB
2 reviews
5 helpful votes
Follow Russell W.
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Card sold with 10 year warranty, failed after 6 months, memory cow ignore me

Date of experience: April 16, 2013

Overview

MemoryCow has a rating of 2.2 stars from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. MemoryCow ranks 14th among Ram sites.