MeritLine

HORRIBLE! AVOID AT ALL COSTS!

I recently placed an order (#1002****7), but because the billing address didn't match the card, I got an email asking me to reply with the correct billing address. I did so immediately, but then got another email a couple days later saying NO EMAIL had been received and meritline was cancelling my order. I went meritline.com to use the contact submission form to inform them of this and received this message upon hitting the "SUBMIT" button:

We're sorry, but the page you're looking for no longer exists.
Go to Meritline.com's Home Page

By this point, it was obvious they cannot be contacted via email OR web, so I called customer service to inform them of meritline's email problems AND the dead link on their webpage and that I wouldn't be following through with my order. Instead of thanking me for taking time out of my day to bring these issues to their attention, the lady I spoke to HUNG UP ON ME! So now I get to waste MORE time out of my day doing my due diligence as a consumer by informing everyone else that this is a HORRIBLE merchant and POSSIBLY A SCAM SITE! If ANYTHING AT ALL goes wrong with your order, good luck getting them to give half a damn! Are affiliated or have a conflict of interest with this website.

Purchased printer Ink, quite a bit of Ink at that. Then they sent me a postage paid envelope for the empty's and sent them back about 7 cartidges at $3 a piece. I had to contact them 3X to see that they recieved the cartridges then they finally responed by saying that they can not give credit for the cartridges I sent back. Yet I told them what I was sending and yet they sent me a postage paid envelope to send back to them and now there loosing my business because they refuse to negotiaite any kind of prices for my 7 cart returns. The ripped me off $21 of credit and now lost my business because of there greed. Dont buy from these rip offs, $21 times every customer can amount to be a small fortune when reselling it over and over again.

I ordered what was specified as 'printable' CDs from meritline and when I received them they were not printable... when I contacted them I was told that they were only printable on 'thermal' printers and not on ink jet printers (which is what 91% of people use including myself). After that I was told I ordered the 'wrong' CDs... of course I would not have ordered the 'wrong' CDs if meritline simply marked 'thermal printable' in the item description for the CDs in the first place... not good business. Oh plus I had to contact them initially over 3 times just to verify my shipping address.

I have always gotten good value for what I have paid. I read product reviews, and that helps. I think if you skip them, you can order something that isn't up to the quality you want. It's really a case of using common sense. If you are paying less than $1 shipped for something others charge $10 or more +shipping there will likely be a difference in quality. Sometimes it matters, sometimes it doesn't. You have to make the determination about how much quality you need on your own. (That can be difficult for some, so be realistic about it.)
I have ordered many, many times. I have always gotten not just an order confirmation but also an email when the item shipped, where it shipped from and approximately how long it could take. As much of it is from the East, two weeks is not unusual.
I have never ordered their wedding gowns, stuffed animals or other incongruous items... How did they get that combination, anyway? But I have had luck with everything else. Just read thoroughly and don't expect diamonds for CZ prices. For me, CZ will do most of the time, so I save a lot of money.