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MomenterieReviews 4,116

4.6

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
90
value
7
shipping
7
returns
4
quality
522
This company responds to reviews on average within 5 days

Instant Feedback

263 reviews

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Massachusetts
1 review
0 helpful votes
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Very good but delivery issu
August 12, 2025

The product look good and mean to be strong quality. But the first package wasn't strong so when thé product arrive hé was damage. Thé second delivery was clearly better so thé product is perfect

Date of experience: August 2, 2025
Belgium
1 review
0 helpful votes
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Valse plooi in mijn poster
August 12, 2025

Bij het opendoen een valse plooi pakket was in twee geplooid

Momenterie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2025
NL
1 review
0 helpful votes
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Open package when delivered
August 12, 2025

The package was open when it arrived. That's unfortunate. But for the rest the item wasn't damaged luckily.

Date of experience: August 2, 2025
Germany
1 review
0 helpful votes
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Sehr gut
August 12, 2025

Es gab mit der ersten Bestellung ein Problem, sie wurde beschädigt. Es wurde zügig ersatz geliefert

Date of experience: August 2, 2025
Italy
1 review
0 helpful votes
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Puntuale
August 11, 2025

Puntuale nella spedizione, nessun problema Quadro protetto per non rompersi

Date of experience: August 2, 2025
France
1 review
0 helpful votes
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Bien
August 11, 2025

Bien bien bien bien bien rapide rapide rapide rapide rapide

Date of experience: August 2, 2025
Germany
1 review
0 helpful votes
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Nice shop service, poor package
August 11, 2025

Since the shipping nowadays is not done with care, the product would benefit from a better wrapping

Date of experience: August 1, 2025
NL
1 review
0 helpful votes
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Goede service
August 11, 2025

Snelle bezorging. De poster kwam gevouwen aan, na dit te melden kregen we gelijk bericht dat er een nieuwe toegezonden werd. Ook deze supersnel ontvangen en deze x in een koker. Top service

Date of experience: August 1, 2025
Italy
1 review
0 helpful votes
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A souvenir.
August 11, 2025

I'd like to give a little but full of meaning gift to a friend of mine: we know each other since we were 6 and we met at primary school.
Momenterie will be a special souvenir for us with the exact moment when we met each other: stars and planets above us saw us growing up through the years.

Date of experience: August 1, 2025
Germany
1 review
0 helpful votes
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Schnelle Lieferung, perfekte Verpackung Sehr guter Druck

Date of experience: July 31, 2025
France
1 review
0 helpful votes
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Contente
August 11, 2025

Dommage que la boîte soit abîmée.
Cordialement
Florence

Momenterie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2025
NL
1 review
0 helpful votes
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Alles goed gegaan volgens afspraak
August 10, 2025

Na besteld te hebben is het product geleverd volgens afspraak

Date of experience: July 31, 2025
Italy
1 review
0 helpful votes
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I saw the ad on Instagram, clicked curiously and liked the idea of giving a personalized gift to my partner. The creation was very easy, there are many options, super simple payment, fast shipping.

Date of experience: July 31, 2025
Austria
1 review
0 helpful votes
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Perfect service
August 10, 2025

Very well done, good and fast delivery, nice gift and a very good service

Date of experience: July 31, 2025
NL
1 review
0 helpful votes
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Easy
August 10, 2025

Easy to make and great quality. This is the second time I ordered a poster and it's always good. They send the poster directly so I got the posters deliverd within a week

Date of experience: July 31, 2025
Germany
1 review
0 helpful votes
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🤗👍
August 10, 2025

Ist super schön geworden, ist toll verarbeitet. Gerne wieder. Danke

Date of experience: July 31, 2025
Italy
1 review
0 helpful votes
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STUPENDO
August 10, 2025

REGALO DI ANNIVERSARIO AZZECCATISSIMO STRACONSIGLIATO IN OGNI OCCASIONE

Date of experience: July 31, 2025
NL
1 review
0 helpful votes
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Amazing company
August 10, 2025

Awesome map and awesome service.
Map was damaged during transit. The customer service was amazing and they send me a new one the next day.

Date of experience: July 31, 2025
Germany
1 review
0 helpful votes
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Bad packaging
August 9, 2025

I bought a poster without frame. It arrived with several kinks..

Momenterie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 31, 2025
Germany
1 review
0 helpful votes
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Vielen Dank für den netten Kontakt und die schöne Karte. Mein Mann wird sich über dieses persönliche Geschenk sehr freuen.

Date of experience: July 31, 2025