Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Momenterie

MomenterieReviews 5,394

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Momenterie?
grey star
grey star
grey star
grey star
grey star

Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
116
value
12
shipping
12
returns
7
quality
632
This company responds to reviews on average within 6 days

Instant Feedback

263 reviews

We monitor reviews for authenticity

NL
1 review
0 helpful votes
Follow Marloes T.
Unfollow Marloes T.
Share Review
Report Review

Zeer goede service en nazorg. Helaas was de eerste levering licht beschadigd geraakt bij de verzending. Ik kreeg bijzonder snelle reacties en een geheel nieuw product, ook wederom met snelheid geleverd. Verder hele vriendelijke en behulpzame servicemedewerkers. Tweede levering onbeschadigd en even mooi als de eerste. Dit bedrijf is een voorbeeld van service en klantvriendelijkheid.

Date of experience: September 28, 2025
Italy
1 review
0 helpful votes
Follow Enrico G.
Unfollow Enrico G.
Share Review
Report Review

Mai più
October 8, 2025

Asperienza al di sotto delle aspettative

Date of experience: September 28, 2025
France
1 review
1 helpful vote
Follow Loti V.
Unfollow Loti V.
Share Review
Report Review

Très bien
October 8, 2025

Commande reçu rapidement et SAV réactif.

Date of experience: September 28, 2025
Italy
1 review
0 helpful votes
Follow Matteo G.
Unfollow Matteo G.
Share Review
Report Review

Quadro Modena
October 8, 2025

Servizio impeccabile, la scelta giusta. Consegnato nei tempi giusti

Date of experience: September 28, 2025
France
1 review
1 helpful vote
Follow Marine E.
Unfollow Marine E.
Share Review
Report Review

Magnifique cadeau
October 8, 2025

Magnifique cadeau, d'une excellente qualité. Dommage néanmoins que le délai de livraison n'a pas été respecté, le colis est arrivé trop tard

Date of experience: September 28, 2025
NL
1 review
0 helpful votes
Follow Gwen D.
Unfollow Gwen D.
Share Review
Report Review

Verjaardagscadeau
October 6, 2025

Mooie uitvoering, in prachtige kleuren. Verzorgde verpakking. De jarige was erg blij verrast.

Date of experience: September 26, 2025
NL
1 review
0 helpful votes
Follow Sascha Z.
Unfollow Sascha Z.
Share Review
Report Review

Kwaliteit viel tegen
October 5, 2025

Het ontwerpen van de poster en de mogelijkheden hierin zijn makkelijk en fijn. De kwaliteit viel tegen qua kleuren en de dikte van het papier. We hadden qua prijs kwaliteit verhouding er meer van verwacht. Daarnaast was de poster door de post een stukje gevouwen. Gelukkig hadden we zelf nog een lijst liggen om dit te kunnen verbloemen en er nog iets moois van te maken.

Date of experience: September 12, 2025
France
1 review
0 helpful votes
Follow Angelique D.
Unfollow Angelique D.
Share Review
Report Review

Magnifique
October 4, 2025

Je voulais offrir un souvenir pour nos deux ans c'est juste parfait...

Date of experience: September 24, 2025
Germany
1 review
0 helpful votes
Follow Alexander B.
Unfollow Alexander B.
Share Review
Report Review

Ich würde wieder bestellen
October 4, 2025

Die Lieferung hat etwas länger als versprochen gedauert. Der Status wurde nicht oft genug aktualisiert. Bis zur Ubergabe an DHL hieß es "in Produktion" Der Beschenkte hat sich trotzdem gefreut und insgesamt bin ich auch zufrieden. Ich würde wieder bestellen.

Date of experience: September 24, 2025
Italy
1 review
0 helpful votes
Follow Simona G.
Unfollow Simona G.
Share Review
Report Review

Il prodotto è fedele a quanto descritto; l'assistenza è di buon livello, anche se la descrizione dei problemi riscontrati è rigida e non contempla tutte le possibilità. La consegna frazionata, indicata come possibile in generale ma non nel caso singolo, determina incertezza sul se e sul quando arriveranno gli articoli.

Date of experience: September 23, 2025
Italy
1 review
0 helpful votes
Follow Mario C.
Unfollow Mario C.
Share Review
Report Review

Critica costruttiva?
October 3, 2025

Bordi tagliati troppo e poca precisione nel taglio secondo me...

Date of experience: September 23, 2025
NL
1 review
0 helpful votes
Follow J S.
Unfollow J S.
Share Review
Report Review

Mooi kado
October 2, 2025

De poster is heel snel binnen, is er iets niet goed, dan wordt dat meteen opgelost op een hele nette manier

Date of experience: September 23, 2025
NL
1 review
0 helpful votes
Follow Mon B.
Unfollow Mon B.
Share Review
Report Review

Nog niets ontvangen
October 2, 2025

Ik denk dat jullie mooi werk maken maar hem hem nog niet ontvangen

Date of experience: September 22, 2025
California
1 review
0 helpful votes
Follow L S.
Unfollow L S.
Share Review
Report Review

Product leuk, bezorging drama
October 2, 2025

Het product ziet er wel leuk uit, kleine beschadiging maar de wachttijd alvorens het geleverd werd! Er wordt gesteld bij het bestellen Max 5 dagen, bij mij waren het er 11! Weg surprise kadootje, ik kwam met lege handen terwijl ik tijdig genoeg had besteld. Nooit meer dus

Date of experience: September 22, 2025
Belgium
1 review
0 helpful votes
Follow Els P.
Unfollow Els P.
Share Review
Report Review

Topcadeau
October 1, 2025

Een prachtig cadeau dat ik als verrassing gaf. Heel mooi

Date of experience: September 21, 2025
France
1 review
0 helpful votes
Follow Vivine E.
Unfollow Vivine E.
Share Review
Report Review

Un super cadeau
October 1, 2025

Ma femme a adorée! Merci, livraison rapide

Date of experience: September 21, 2025
NL
1 review
0 helpful votes
Follow SAM M.
Unfollow SAM M.
Share Review
Report Review

Perfect gifts for many
October 1, 2025

Diverse keuzes en aanbod, met een geweldige service.

Date of experience: September 15, 2025
Germany
1 review
0 helpful votes
Follow R F.
Unfollow R F.
Share Review
Report Review

Schneller Service
September 29, 2025

Die Lieferung und die Abwicklung war schnell und einfach.

Date of experience: September 19, 2025
Italy
1 review
0 helpful votes
Follow Francesca M.
Unfollow Francesca M.
Share Review
Report Review

Eccezionale!
September 28, 2025

Rapida spedizione. Ottime le condizioni del pacco. Nessun errore di stampa e risoluzione delle foto eccezionale

Date of experience: September 18, 2025
Germany
1 review
1 helpful vote
Follow Stefano L.
Unfollow Stefano L.
Share Review
Report Review

Stampa di qualità
September 27, 2025

Avrei messo la possibilità di lasciare una dedica nel pacco. La stampa è di qualità mentre la cornice sembra un po' economica

Date of experience: September 18, 2025