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MomenterieReviews 4,117

4.6

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
90
value
7
shipping
7
returns
4
quality
522
This company responds to reviews on average within 5 days

Instant Feedback

263 reviews

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NL
1 review
0 helpful votes
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Geweldige winkel ervaring.
July 1, 2025

Geweldige en overzichtelijke website waar je stap voor stap je gepersonaliseerde moment kan vastleggen.

Date of experience: June 21, 2025
Germany
1 review
0 helpful votes
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./.
June 28, 2025

Einige Puzzleteile fehlten, nach Reklamation wurde ein neues Puzzle komplett geschickt; sehr aufmerksamer Coustomer Support.
Das Problem war schnell und unkompliziert gelöst, bravo!

Date of experience: June 18, 2025
France
1 review
0 helpful votes
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Super
June 15, 2025

La commande est arrivé rapidement Mais je n'ai pas encore fait le puzzle pour voir la qualité

Date of experience: June 5, 2025
France
1 review
0 helpful votes
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Rapidité
June 10, 2025

Envoi en 4 jours Conforme à la commande. Très beau produit.

Date of experience: May 31, 2025
Germany
1 review
0 helpful votes
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Sehr schönes Geschenk
June 10, 2025

Sehr gute Qualität, rasend schneller Versand. Ich bin absolut begeistert

Date of experience: May 31, 2025
NL
1 review
0 helpful votes
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Leuke puzzel met lijst
June 9, 2025

Zal zeker herhaling kopen,
Het kado is zo leuk om herinnering te krijgen

Date of experience: May 30, 2025
Austria
1 review
0 helpful votes
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Salzburg
June 9, 2025

It was verry easy to create the Maps. Its a present for a bar opening

Date of experience: May 30, 2025
France
1 review
0 helpful votes
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Parfait
June 9, 2025

Conforme à la description du envoi rapide et soigné. Je recommande

Date of experience: May 30, 2025
Germany
1 review
0 helpful votes
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Schnelle Lieferung
June 8, 2025

Schnelle Lieferung. Produkt leider nicht einwandfrei. Rahmen fehlerhaft. Preis-Leistung daher nicht optimal.

Momenterie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 29, 2025
Germany
1 review
0 helpful votes
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Soweit sehr schön
June 7, 2025

Sehr schön und schnell verarbeitet, schade nur das es mit dem "Fotomarker" nicht funktioniert hat, dass hätte das Ganze einfach nochmal personalisierter gemacht.
Ansonsten top

Date of experience: May 28, 2025
Austria
1 review
0 helpful votes
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Bestellung und Lieferung rasch und unkompliziert...

Date of experience: May 28, 2025
France
1 review
0 helpful votes
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Je recommande ce site et cadeaux très original, concernant la carte. Également de très bonne qualité. Livraison rapide, note 10/10.

Date of experience: May 27, 2025
Massachusetts
1 review
0 helpful votes
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Inaspettata sorpresa
June 6, 2025

Esplorando questo sito ho letto che garantivano un sorriso.
Confermo il sorriso e anche le lacrime per l'emozione.
Regalo molto apprezzato!

Date of experience: May 27, 2025
NL
1 review
0 helpful votes
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Beoordeling kaart
June 5, 2025

Snel en in goede orde ontvangen. Nu nog een mooi plekje zoeken!

Date of experience: May 26, 2025
Germany
1 review
0 helpful votes
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Der Online-Konfigurator ist übersichtlich und leicht zu bedienen. Die Lieferung war sehr schnell.
Das Produkt bleibt hinter den Erwartungen. Keine gute Qualität und man könnte die Version im Bilderrahmen auch deutlich günstiger selbst anfertigen.

Date of experience: May 24, 2025
France
1 review
0 helpful votes
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Je ne recommande pas forcément
June 5, 2025

J'ai passé commande d'un cadre sur ce site, attirée par le design proposé et les bons avis. La commande a été expédiée rapidement, ce que j'ai beaucoup apprécié. Malheureusement, à la réception, j'ai découvert que la vitre du cadre était rayée de manière assez visible, ce qui est vraiment décevant pour un objet décoratif. Le cadre en lui-même est conforme à la description et de bonne qualité, mais l'état de la vitre gâche l'ensemble.

Momenterie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2025
France
1 review
0 helpful votes
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Super
June 4, 2025

Facile sympa joli pas trop cher, c'est une super idée cadeau. Livraison impeccable rapide et protégée

Date of experience: May 25, 2025
NL
1 review
0 helpful votes
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Loved my city map gift!
June 3, 2025

My boyfriend was really not expecting something like this and was soo happy! Frame looks nice. Was wrapped nicely so it couldn't damage during transport.

Date of experience: May 24, 2025
Germany
1 review
0 helpful votes
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Super
June 3, 2025

Das Produkt sieht sehr hochwertig aus. Gut verarbeitet und das Foto kommt gut zur Geltung.

Date of experience: May 24, 2025
Belgium
1 review
0 helpful votes
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Top
June 3, 2025

Heel tevreden ………….,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: May 24, 2025