business logo of Momenterie

MomenterieReviews 4,039

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Momenterie?
grey star
grey star
grey star
grey star
grey star

Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
89
value
7
shipping
7
returns
4
quality
492
This company responds to reviews on average within 5 days

Instant Feedback

263 reviews

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow Bill L.
Unfollow Bill L.
Share Review
Report Review

Ersatzlieferung nun mit weißem Rahmen
September 13, 2025
Updated review

Nach Reklamation der erste Sendung mit schwarzem Rahmen kam jetzt das Bild mit weißem Rahmen. Problem- und kostenlos!

Date of experience: September 3, 2025

Verarbeitung o. K. und schnelle Lieferung. Allerdings hatten wir eine Schreck-Momenterie, als wir beim Auspacken feststellen mussten, dass der Stadtplan in einem schwarzen Holzrahmen ankam anstatt in dem bestellten weißen. Sehr schade, und damit den Preis nicht wert.

Date of experience: August 27, 2025
NL
1 review
0 helpful votes
Follow Anne v.
Unfollow Anne v.
Share Review
Report Review

Prachtige poster.
September 13, 2025

Heb sterrenkaart in het zwart. Met rose folie. Prachtig geworden. Erg blij mee. Daarnaast ook topservice! DHL had 1 poster met vouwen erin afgeleverd. Kosteloos, snel een nieuwe ontvangen.

Date of experience: September 3, 2025
Germany
1 review
0 helpful votes
Follow Valerio M.
Unfollow Valerio M.
Share Review
Report Review

?
September 13, 2025

?(?(

Date of experience: September 3, 2025
France
1 review
0 helpful votes
Follow stephane S.
Unfollow stephane S.
Share Review
Report Review

Parfait
September 13, 2025

Facilité de personnalisation facilité de commande envoie rapide et soigné

Date of experience: August 17, 2025
France
1 review
0 helpful votes
Follow Maeva O.
Unfollow Maeva O.
Share Review
Report Review

Produit endommagé
September 13, 2025

Déçue de cette experience. L'affiche est arrivée pliée. C'est dommage

Momenterie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 3, 2025
Italy
1 review
0 helpful votes
Follow Pamela L.
Unfollow Pamela L.
Share Review
Report Review

Meraviglioso
September 13, 2025

Prodotto molto curato nei particolari e dettagli, lo consiglio veramente

Date of experience: September 3, 2025
France
1 review
0 helpful votes
Follow Estelle F.
Unfollow Estelle F.
Share Review
Report Review

Bien
September 12, 2025

Bonne réalisation de l'affiche, très réaliste et envoie rapide

Date of experience: September 2, 2025
France
1 review
0 helpful votes
Follow Eva D.
Unfollow Eva D.
Share Review
Report Review

Affiche corné
September 12, 2025

Dommage l'affiche est belle mais elle est corné … trops tard pour être renvoyé vu que c'est un cadeau.

Momenterie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 2, 2025
France
1 review
0 helpful votes
Follow Anais C.
Unfollow Anais C.
Share Review
Report Review

Site intuitif
September 12, 2025

Le site c'est bien fait et tout s'est bien dérouler, bon suivi et envoi assez rapide

Date of experience: September 2, 2025
Italy
1 review
0 helpful votes
Follow Matteo B.
Unfollow Matteo B.
Share Review
Report Review

Perfetto
September 12, 2025

Molto positiva. Il primo ordine è arrivato danneggiato, mi hanno prontamente mandato un nuovo ordine sostitutivo.

Date of experience: September 2, 2025
Belgium
1 review
0 helpful votes
Follow Wendy R.
Unfollow Wendy R.
Share Review
Report Review

Belle impression et belle qualité
September 12, 2025
Updated review

La qualité du papier est très belle, j'ai choisi avec le texte et les étoiles brillantes, ça donne très bien.
Le premier envoi est arrivé avec un pli mais une solution à tout de suite été trouvée. Je suis ravie du produit et du sevice.

Date of experience: September 2, 2025

Bonne qualité
September 2, 2025
Previous review

Le papier est beau et les dorures sont en relief.
Très qualitatif. A la hauteur de mes attentes. La livraison n'a pas mis plus d'une semaine.

Date of experience: August 23, 2025
Germany
1 review
0 helpful votes
Follow Gamze D.
Unfollow Gamze D.
Share Review
Report Review

Karton Kaputt
September 11, 2025

Das Puzzle habe ich noch nicht ausgepackt, weil das ein Geschenk ist. Doch der Karton ist beschädigt. Es wurde nicht einmal in Folie eingewickelt.

Momenterie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 2, 2025
Italy
1 review
0 helpful votes
Follow Didi C.
Unfollow Didi C.
Share Review
Report Review

Ottimo acquisto
September 11, 2025

Esperienza soddisfacente ottimo acquisto! Il quadro è arrivato in breve tempo e davvero carino

Date of experience: September 1, 2025
Germany
1 review
0 helpful votes
Follow Silke J.
Unfollow Silke J.
Share Review
Report Review

Wunderschönes hochwertiges Motiv
September 11, 2025

Wobei beim Zusammenbau mehr Mühewaltung erforderlich gewesen wäre. Immerhin habe ich keinen Bausatz erworben!

Date of experience: September 1, 2025
Germany
1 review
0 helpful votes
Follow Sabrina H.
Unfollow Sabrina H.
Share Review
Report Review

Lieferung ging schnell
September 11, 2025

Gestaltung der Karte war sehr leicht und unkompliziert, schnelle Lieferung. Leider sieht das Herz Icon das wir gewählt haben auf dem gelieferten Foto viel grösser aus als auf der Vorschau

Date of experience: September 1, 2025
France
1 review
0 helpful votes
Follow Stef S.
Unfollow Stef S.
Share Review
Report Review

Cadeau d'amoureux réussi
September 11, 2025

Cadre acheté en blanc et taille moyenne. Tout rend bien. Le poster est déjà dans le cadre. Pensez à vérifier que vos photos ont une luminosité equivalente pour un rendu optimal une fois imprimé. Mon amoureux a été ravi.

Date of experience: September 1, 2025
Italy
1 review
0 helpful votes
Follow Rodolfo M.
Unfollow Rodolfo M.
Share Review
Report Review

Positiva
September 11, 2025

………………………………………………………………………………………………………………………………………

Date of experience: September 1, 2025
Italy
1 review
0 helpful votes
Follow Matilde R.
Unfollow Matilde R.
Share Review
Report Review

Miglior regalo
September 11, 2025

Super veloci nella consegna, e disponibili per eventuali problemi, all inizio non ero fiduciosa poi mi sono assolutamente ricreduta! Sicuramente comprerò ancora, consiglio a tutti!

Date of experience: September 1, 2025
France
1 review
0 helpful votes
Follow Laura R.
Unfollow Laura R.
Share Review
Report Review

Livraison délais non respectés
September 11, 2025

Cher
Délais non respectés
Coordonnées gps ne fonctionnent pas

Date of experience: September 1, 2025
NL
1 review
0 helpful votes
Follow Frank L.
Unfollow Frank L.
Share Review
Report Review

Plattegrond overzicht Dendermonde
September 10, 2025

Pakket werd degelijk ingepakt verstuurd. Ben er heel tevreden mee

Date of experience: August 31, 2025