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Momenterie

Overview

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
77
value
7
shipping
7
returns
4
quality
412
This company responds to reviews on average within 5 days

Instant Feedback

263 reviews
How would you rate Momenterie?
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Netherlands
1 review
0 helpful votes
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Prachtig
February 15, 2025

Mijn man is er ontzettend blij mee. Alles invullen was even zoeken, maar eenmaal gevonden ging het heel makkelijk.

Date of experience: February 5, 2025
France
1 review
0 helpful votes
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Au top
March 3, 2025

Très simple d'utilisation, facile à prendre en mains et répond à tous les critères. Encore merci pour ce très joli travail. Cela fait magnifique dans le salon.

Date of experience: February 21, 2025
France
1 review
0 helpful votes
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Cadre
February 14, 2025

Super travail il est vraiment beau. Livraison très rapide

Date of experience: February 4, 2025
France
1 review
0 helpful votes
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Cadre
February 14, 2025

Achat simple et rapide
Correspond exactement au produit commandé

Date of experience: February 4, 2025
Austria
1 review
0 helpful votes
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Schnelle Abwicklung
February 14, 2025

Und einen coole Idee. Wunder Geschenk nicht nur für den Valentinstag

Date of experience: February 4, 2025
France
1 review
0 helpful votes
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J'espere mieux une prochaine fois
December 2, 2024

Dommage d'avoir rencontré des désagréments dans les délais de livraison et que l'affiche soient arrivée avec un pli au milieu. C'était un cadeau je me suis trouvée embarrassée.
Je retentirai car j'ai aimé le concept.
Bon courage à vous et j'espère que mes remarques vous seront utiles pour la suite.
À bientôt

Date of experience: November 22, 2024
Netherlands
1 review
0 helpful votes
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Leuk product
February 13, 2025

Precies zoals ik verwacht had echt een top ding geweldig niet normaal

Date of experience: February 3, 2025
Germany
1 review
0 helpful votes
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Bin sehr zufrieden
February 13, 2025

Gutes Produkt und schnelle Lieferung...Weiterzuempfehlen!

Date of experience: February 3, 2025
Netherlands
1 review
0 helpful votes
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Mooi product!
February 13, 2025

Mooi product, goede kwaliteit en snel geleverd. Ik ben tevreden 👍🏻

Date of experience: February 3, 2025
France
1 review
0 helpful votes
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Très professionnel
February 13, 2025

Encadrement soigneux et très original et très professionnel.

Date of experience: February 25, 2025
Germany
1 review
0 helpful votes
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Leicht geknittert unten rechts angekommen. Schade!
February 13, 2025

Leicht geknittert unten rechts angekommen. Schade!

Momenterie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2025
Germany
1 review
0 helpful votes
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Puzzle
February 12, 2025

Sehr schnell geliefert, sieht wunderschön aus, kann ich nur empfehlen

Date of experience: February 2, 2025
Italy
1 review
0 helpful votes
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Un regalo diverso dal solito e non banale
December 6, 2024

Esperienza positiva!
L'effetto finale è bellissimo
Il sito è Facile e la creazione nel tema è divertente, i tempi di consegna sono brevi e il poster volendo con cornice arriva in ottime condizioni.
Se volete fare un regalo un pò romantico ne vale la pena.

Date of experience: November 23, 2024
Italy
1 review
0 helpful votes
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Ottima
December 24, 2024

Buona ottima scelta consegna precisa ottima resa prodotto come.volevo e anche come grandezza ora aspetto di fare il puzzle per vedere la resa della foto

Date of experience: December 14, 2024
Germany
1 review
0 helpful votes
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Stadtkarte
May 24, 2025

Super Poster, schnelle Lieferung. Besonders zu erwähnen ist das dass Poster nicht gerollt ankam.

Date of experience: May 14, 2025
Germany
1 review
0 helpful votes
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Unkomplizierter Versand
February 10, 2025

Hat alles top geklappt und war schnell da auch die kleine Schwierigkeit durch eine Fehler in der Adresse wurde kompetent und schnell gelöst.

Date of experience: January 31, 2025
Germany
1 review
0 helpful votes
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Tolles Puzzle
February 1, 2025

Toller und schneller Service. Sehr gute Verpackung. Allein das Cover ist schon sehr schön. Freue mich schon es zu verschenken.

Date of experience: January 22, 2025
Italy
1 review
0 helpful votes
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Efficienti
February 9, 2025
Updated review

Seppur il primo ordine mi sia arrivato rovinato, devo riconoscere l'efficienza nell' avermi rimandato subito una nuova copia.

Date of experience: January 30, 2025

Iniziata male ma finita bene
February 1, 2025
Previous review

Seppur inizialmente mi sia arrivato un articolo rovinato, contattando l'assistenza mi è stato rinviato in perfette condizioni. Potrò consegnare questo regalo senza problemi ora. Sito serio e assistenza premurosa.

Date of experience: January 22, 2025
Italy
1 review
0 helpful votes
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Stupendo
February 9, 2025

Prodotto arrivato in ottimo stato, dopo poco tempo dall'ordine. Spettacolare molto bello, lo consiglio per regali da fare ad amici/parenti/fidanzati!

Date of experience: January 30, 2025
Austria
1 review
0 helpful votes
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Super Firma für Puzzle!
March 24, 2025

Über die Zusammensetzung der Puzzle kann ich noch nichts sagen da es ein Geschenk ist. Aber die Ausarbeitung und Farbe genial. Die Lieferung und Verpackung ganz super. Wenn ich wieder Mal was brauche immer wieder.

Date of experience: March 14, 2025