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MomenterieReviews 4,135

4.6

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
90
value
7
shipping
7
returns
4
quality
524
This company responds to reviews on average within 5 days

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263 reviews

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NL
1 review
0 helpful votes
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Duidelijke en overzichtelijke website
September 6, 2025

Makkelijk, snel en stap voor stap proces tot bestellen. Een overzichtelijke website met een duidelijke lay-out

Date of experience: August 28, 2025
Germany
1 review
0 helpful votes
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Das Prodult kam zerknickt an
September 6, 2025

Das Produkt kam zerknickt an und ist somit nicht zum verschenken geeignet.
Ich bitte um Erstattung des Geldes Fotos können bei Bedarf gesendet werden

Momenterie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 27, 2025
Italy
1 review
0 helpful votes
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Soddisfatto
September 6, 2025

Ottimo esperienza, precisione nel selezionare il prodotto, efficiente consegna nei tempi indicati

Date of experience: August 27, 2025
Germany
1 review
0 helpful votes
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Viele Designmöglichkeiten.
September 6, 2025

Schnelle Abwicklung und einfach zu designen. Schneller Versand.

Date of experience: August 27, 2025
France
1 review
0 helpful votes
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Conforme à ce que j'ai demandé
September 6, 2025

Outil simple pour personnaliser sa carte.
Pour ma part, j'ai mis plusieurs lieux avec annotation.
Envoi rapide et soigné par contre DHL pour le suivi ( soyez fort en allemand/anglais pour comprendre le suivi)

Date of experience: August 27, 2025
Italy
1 review
0 helpful votes
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Ottima esperienza
September 6, 2025

Sono rimasto molto soddisfatto, sia per l'esperienza di acquisto e preparazione dell'ordine nella quale ho potuto scegliere passo passo tutti i dettagli, sia per i tempi di spedizione e la cura del trasporto.

Date of experience: August 27, 2025
Italy
1 review
0 helpful votes
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Un'idea simpatica e ironica
September 6, 2025

Ottima realizzazione e ottimo servizio.
Ricevuto rapidamente e in perfette condizioni.
Consigliatissimo.

Date of experience: August 27, 2025
Italy
1 review
0 helpful votes
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E andato molto bene
September 6, 2025

Da l'inizio fino alla consegna e una esperienza meravigliosa, grazie

Date of experience: August 27, 2025
France
1 review
0 helpful votes
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Rapide efficace
September 6, 2025

Sérieux au RV, livraison rapide Cadeau Original et de qualité

Date of experience: August 27, 2025
Italy
1 review
0 helpful votes
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Quadro
September 6, 2025

Quadro molto bello ma la cornice leggermente diversa per colore dal sito

Date of experience: August 27, 2025
France
1 review
0 helpful votes
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Ciel étoilé
September 6, 2025

La commande a été un peu longue mais pas déçu de mon colis. Le service client est efficace.

Date of experience: August 27, 2025
France
1 review
0 helpful votes
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Très satisfaite
September 6, 2025

1ère fois que je fais une commande via ce site et sincèrement je suis surprise par la rapidité de la livraison. La commande devait être livrée entre le 27 et le 30 août et finalement, elle a été livrée le 27, donc assez contente de ne pas avoir à attendre. Je recommande le site "Momenterie"

Date of experience: August 27, 2025
NL
1 review
0 helpful votes
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Prima
September 6, 2025

Plattegrond van geboorteplaats.
Goed verzorgd. Op tijd opgestuurd.

Date of experience: August 27, 2025
Germany
1 review
0 helpful votes
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All good
September 6, 2025

Die Produkte sind gut und hochwertig, der Kundenservice ist schnell. Nur die Lieferung könnte etwas schneller sein, vor allem, wenn es sich um Geschenke handelt. Generell bin ich zufrieden und würde den Service/die Produkte von Momenterie weiterempfehlen.

Date of experience: August 27, 2025
France
1 review
0 helpful votes
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Ok! Mais!
September 6, 2025

Le colis correspond à la commande. Mais légère echarde sur la cadre en bois

Date of experience: August 27, 2025
Germany
1 review
0 helpful votes
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1. Bestellung
September 6, 2025

Abwicklung ok, vielleicht wäre ein kleiner Hinweis auf den Absender im Paket hilfreich

Date of experience: August 27, 2025
NL
1 review
0 helpful votes
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De prints zijn altijd mooi.
September 6, 2025

Blij met de verschillende ontwerpen die mogelijk zijn. Iedere keer dat ik een kaart cadeau doe aan een bruidspaar (ik ben BABS) krijg ik weer super enthousiaste reacties.

Date of experience: August 27, 2025
Italy
1 review
0 helpful votes
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Poco soddisfatta
September 5, 2025

Il pacco è arrivato nelle tempistiche indicate durante l'acquisto ma purtroppo spiegazzato si notano al centro i segni evidenti.

Date of experience: August 27, 2025
California
1 review
0 helpful votes
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Wunderschön
September 5, 2025

Ganz tolle Kette, schneller Versand und sehr empfehlenswert :)

Date of experience: August 27, 2025
Germany
1 review
0 helpful votes
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Tolles Geschenk
September 5, 2025

Sehr schöne Idee gerade wenn man ein persönliches Geschenk machen möchte

Date of experience: August 27, 2025