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MomenterieReviews 3,867

4.6

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
80
value
7
shipping
7
returns
4
quality
450
This company responds to reviews on average within 5 days

Instant Feedback

263 reviews

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NL
1 review
0 helpful votes
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Vertraagde zending.
August 7, 2025

Vertraagde zending. Wel een goed product. Ik werd wel goed op de hoogte gehouden.

Date of experience: July 28, 2025
Germany
1 review
0 helpful votes
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Perfekt
August 5, 2025

Supertoller Artikel und superschnell geliefert, danke.wie Versprochen alles zur besten Zufriedenheit geliefert!

Date of experience: July 26, 2025
Germany
1 review
0 helpful votes
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Schöne Geschenkidee!
August 5, 2025

Das Bild an sich ist toll- die Idee auch mega. Qualität des Rahmens geht so. Das Bild /der Druck war leider zur Hälfte nicht richtig fixiert- wirkte sehr „lieblos" verpackt. Habe es selber korrigiert- der zu Beschenkede wird sich aber vermutlich trotzdem freuen. Das kann man ein bisschen besser machen!

Date of experience: July 26, 2025
Belgium
1 review
0 helpful votes
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Perfecte leveringen
August 5, 2025

Veilige verpakking en snelle levering. Ik zou het zeker opnieuw bestellen.

Date of experience: July 26, 2025
Austria
1 review
0 helpful votes
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First order
August 5, 2025

I had a very good impression on order processing, shipment and product.

Date of experience: July 26, 2025
Germany
1 review
0 helpful votes
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Das Bild konnte sehr leicht konfiguriert werden, das Ergebnis gefällt mir sehr gut. Lieferung pünktlich.

Date of experience: July 26, 2025
Germany
1 review
0 helpful votes
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Quick delivery
August 5, 2025

The delivery was quick. Damaged products will be exchanged without making the process unnecessarily difficult.
Die Lieferung erfolgt schnell. Beschädigte Produkte werden ausgetauscht, ohne den Prozess unnötig schwer zu machen.

Date of experience: July 1, 2025
NL
1 review
0 helpful votes
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Snelle service, prima product
August 5, 2025

Eerste poster beschadigd binnen gekregen, binnen een week kosteloos een nieuwe poster ( en ook weer met lijst)

Date of experience: July 26, 2025
California
1 review
0 helpful votes
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Prima
August 4, 2025

Problemen met levering, deze had aan dat het geleverd was maar aas het niet. Na paar dagen alsnog geleverd.

Date of experience: July 25, 2025
Germany
1 review
0 helpful votes
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Wunderbar!
August 4, 2025

Alles bstens zufrieden. Klare Kaufempfehlung. Wirklich was Besonderes.

Date of experience: July 25, 2025
Germany
1 review
0 helpful votes
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Sehr schöne Ausführung auch mit dem angeboten Rahmen passt alles schön zusammen.

Date of experience: July 25, 2025
France
1 review
0 helpful votes
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Envoi à revoir!
August 3, 2025

Affiche livrée cornée à 2 endroits dans un emballage bien peu adaptée
Moyen pour un cadeau...
Renvoi gratuit bien plus soigné

Date of experience: July 24, 2025
NL
1 review
0 helpful votes
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Beautifull
August 3, 2025

Op de site is alles makkelijk te doen en er is een snelle levering

Date of experience: July 24, 2025
Italy
1 review
0 helpful votes
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Pessimo
August 3, 2025

Non sono contento, la foto e più piccola della cornice da una parte c'è il bordo bianco e dall' altra no

Momenterie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 24, 2025
Italy
1 review
0 helpful votes
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Recensione alla mia mappa ricevuta
August 3, 2025

È arrivato a casa in poco tempo, confezionato in modo perfetto, pagato poco ed è bellissimo. Scelta vasta dei font e caratteristiche per modificare la mappa a propria scelta😍🤩

Date of experience: July 24, 2025
Italy
1 review
0 helpful votes
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Great experience
August 3, 2025

Team very helpful and professional, product super nice, I am satisfied as a customer

Date of experience: July 24, 2025
Germany
1 review
0 helpful votes
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Der Rahmen hat eine super Qualität, das Puzzle ist sehr hochwertig und genau wie auf den eingesendeten Bildern. Nur schade das die erste Lieferung leider unvollständig war.

Date of experience: July 24, 2025
France
1 review
0 helpful votes
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Très favorable
August 3, 2025
Updated review

Le premier envoi avait une petite pliure, je suis très agréablement surprise de la rapidité de votre réaction et sur tou merci de ce nouvel envoi pour remplacer les deux posters légèrement pliés

Date of experience: July 24, 2025

Livraison
July 22, 2025
Previous review

Livraison reportée au surlendemain pour cause d'absence mais non avertie

Date of experience: July 12, 2025
Italy
1 review
0 helpful votes
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Definitely recommend it!
August 3, 2025

The ordering process was easy and intuitive. The shipping was also very fast: it took one whole day, if we consider that I ordered it on a Sunday and received it on Tuesday (so of course take into account one day for the realization of the product). Overall, it was a positive experience; definitely recommend it!

Date of experience: July 24, 2025
Germany
1 review
0 helpful votes
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Die Bestellung und der Versand liefen sehr zügig und völlig unkompliziert hab. So wünsche ich mir das von einem Onlineshop! Klasse!

Date of experience: July 24, 2025