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MomenterieReviews 4,646

4.5

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Momenterie Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the quality of products, particularly for personalized gifts, and the intuitive online ordering experience. Many reviews highlight the responsiveness of the customer service team, especially in addressing issues such as delivery delays or product damage. However, there are notable concerns regarding inconsistent delivery times and occasional mishaps with product handling during shipping. Overall, while the company excels in product quality and customer engagement, improvements in delivery reliability and support accessibility could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
112
value
8
shipping
8
returns
4
quality
617
This company responds to reviews on average within 6 days

Instant Feedback

263 reviews

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Italy
1 review
0 helpful votes
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Grazie!
December 12, 2025

Ho acquistato una mappa presso Momenterie e l'esperienza è stata eccellente dall'inizio alla fine. Oltre alla qualità straordinaria del prodotto, sono rimasta colpita dalla professionalità e cura del servizio clienti.

La mia mappa è arrivata con un piccolo danno e l'azienda ha gestito la situazione con una rapidità e una gentilezza davvero rare: risposta immediata, massima disponibilità e sostituzione del prodotto senza alcuna difficoltà.

È bello incontrare realtà che non solo offrono articoli di grande valore, ma che dimostrano anche un autentico impegno nel garantire la soddisfazione del cliente.
Momenterie si è rivelata affidabile, attenta e profondamente professionale. Consigliatissima!

Date of experience: December 2, 2025
France
1 review
0 helpful votes
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Un cadeau qui change des cadeaux
December 12, 2025

Croisé par hasard, un site qui mérite à être connu.

Date of experience: December 2, 2025
Italy
1 review
0 helpful votes
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Mappa
December 12, 2025

Molto contenta realizzato come si sceglie e si vede soddisfatta
Grazie

Date of experience: December 2, 2025
Germany
1 review
0 helpful votes
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Prima
December 12, 2025

Von Bestellung bis zur Lieferung alles super geklappt. Immer gerne wieder.

Date of experience: December 2, 2025
Germany
1 review
0 helpful votes
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Alles tipptopp
December 11, 2025

Karte wurde geliefert wie bestellt. Super Qualität der Bilder, die Karte ist wunderschön, schöne Farben. Ich würde es jedem weiterempfehlen. Super freundlicher Kontakt zum Kundenservice. Schneller Versand, nach 1 1/2 Tagen war das Produkt schon geliefert.

Date of experience: November 25, 2025
Italy
1 review
0 helpful votes
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Facile e veloce
December 11, 2025

Azienda affidabile, comunicativa e sicura. Lo consiglio a chiunque desideri regalare qualcosa di personalizzato ed elegante

Date of experience: December 1, 2025
Germany
1 review
1 helpful vote
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Keine kette dabei
December 11, 2025

Wer braucht schon nur einen Anhänger, das Produkt wird als günstig beworben und ganz am Ende steht da das der Preis nur für den Anhänger ist. Gefällt mir nicht!

Date of experience: December 1, 2025
Switzerland
1 review
0 helpful votes
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Cadre Map Souvenir
December 11, 2025

Envoi très rapide et soigné, belle qualité de papier et d'image, large choix je recommande +++

Date of experience: December 1, 2025
NL
1 review
0 helpful votes
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Klantvriendelijk
December 11, 2025

Pakket door de bezorger beschadigd, jullie hebben het meteen en snel opgelost ook al ligt het niet bij jullie.

Date of experience: December 1, 2025
Germany
1 review
0 helpful votes
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Eine besondere Überraschung zum 30. Geburtstag unserer Tochter, der Moment besonders eingefangen zur tollen Erinnerung.

Date of experience: December 1, 2025
Germany
1 review
0 helpful votes
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Super Geschenkidee
December 11, 2025

Wurde super schnell geliefert es war auch sicher verpackt

Date of experience: December 1, 2025
Italy
1 review
0 helpful votes
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Mappa con cornice
December 11, 2025

Non ho avuto problemi, tutto chiaro e sia acquisito che spedizione veloci.

Date of experience: December 1, 2025
France
1 review
0 helpful votes
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Nickel
December 10, 2025

Réactif. Commande reçu très rapidement. Très bonne qualité d'impression. Je suis très satisfaite

Date of experience: November 30, 2025
France
1 review
0 helpful votes
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Au top!
December 10, 2025

C'est hyper simple à faire, le rendu est identique au visuel proposé. Le cadre est de bonne qualité! On adopte!

Date of experience: November 30, 2025
Germany
1 review
0 helpful votes
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Toller Shop
December 10, 2025

Viele Gestaltungsmöglichkeiten, einfache Auswahl, sehr empfehlenswert.

Date of experience: November 30, 2025
Germany
1 review
0 helpful votes
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Handhabung
December 10, 2025

Einfaches Handling auf der Internetseite, auch für Computerlaien wie mich.:-)

Date of experience: November 30, 2025
Austria
1 review
0 helpful votes
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DER Liebesbeweis
December 10, 2025

Viele Auswahlmöglichkeiten und Vorschläge...
Einfach und trotzdem schnell gemacht

Date of experience: November 23, 2025
California
1 review
0 helpful votes
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Carina l'idea
December 8, 2025

L'idea è molto carina, ma la qualità della stampa e della carta, si vede all'interno la carta che è molto sottile, in quanto è ondulata come se avesse preso dell'umido, non è il massimo, rispetto all'immagine sul sito mi aspettavo qualcosa di più, la cornice invece è come vista sul sito.

Date of experience: November 28, 2025
Germany
1 review
0 helpful votes
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Schöne Idee
December 8, 2025

Ein solch wunderbares emotionales Geschenk ist eine tolle Sache. Leider war mein Paket der Länge nach geknickt und dies hat dazu geführt, daß es vollkommen unbrauchbar ist.

Date of experience: November 28, 2025
Germany
1 review
0 helpful votes
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Einfach und Zufrieden
December 8, 2025

Sehr gute Qualität, Website war einfach zu benutzen und eindeutig.
Meine Freundin hatte sich sehr gefreut und ich find es eine Mega Idee

Date of experience: November 28, 2025