website thubmnail of mSpy

mSpy

Overview

mSpy has a rating of 4.2 stars from 2,131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 11 days
+1793
How would you rate mSpy?
grey star
grey star
grey star
grey star
grey star
Ohio
1 review
1 helpful vote
Follow Trace L.
Unfollow Trace L.
Send Message
Share Review
Report Review

MSpy gives you total control
December 7, 2022

MSpy gives you total control over their device by sending detailed reports to you regularly. You can read texts messages, call logs, emails, and even view their real-time location. Get notified when they add a new contact or leave a restricted area with geo-fencing. Additionally, monitor their browser history and block any payment attempts through our Parental Control function.

Date of experience: December 7, 2022
Ohio
1 review
0 helpful votes
Follow Rodrigo A.
Unfollow Rodrigo A.
Send Message
Share Review
Report Review

Mspy review
December 7, 2022

As a parent, you want the best for your children - and with mSpy, you can feel confident that your kids are safe and secure online. This innovative monitoring software helps you stay in control of your child's digital activity: it tracks usage information and gives you detailed insights into their social media habits, phone calls, text messages and more. With mSpy, you'll be able to address potential risks before they become dangerous issues.

Date of experience: December 7, 2022
Ohio
1 review
1 helpful vote
Follow Ryan B.
Unfollow Ryan B.
Send Message
Share Review
Report Review

Thank you!
August 7, 2022

Thankfully, there's a solution to put your mind at ease. MSpy is an app that allows you to track all of the device's activities, including texts, calls, GPS location, and even social media and website activity. Plus, it's totally safe to use, so you don't have to worry about anything!

Date of experience: August 7, 2022
Japan
1 review
10 helpful votes
Follow Wash M.
Unfollow Wash M.
Send Message
Share Review
Report Review

Your service suck
September 25, 2015

I purchased 1 month subscription of this software but nothing works.
I could not log in using my password, therefore I have tried to reset the password but no updated password gets sent out to my email.
I have contacted several times from overseas and either they hang up or they don't answer.
Don't use this company, there are there to make a quick buck... Their service sucks.

I purchased the more expensive licence. It's a nightmare to install. An average person will find it so daunting to correctly install the whole program.
I hope someone comes with something better and more user friendly with good backup support. Non of that is currently being delivered by spy.

Date of experience: September 25, 2015
Sergey V. mSpy Rep
over a year old

Dear Wash,

We have 24/7 friendly Customer Care dept. and will gladly assist you both with logging in and installing mSpy on your target device. But please understand, that we are all humans, therefor our phone line can be busy sometimes. Please leave us your Customer ID and phone number and we will get back to you proving the assistance.

Sincerely,
Veronica Jones
CC Supervisor
veronica.jones@mspy.com

Illinois
1 review
4 helpful votes
Follow Eileen N.
Unfollow Eileen N.
Send Message
Share Review
Report Review

This company, Altercon group (mspy) will never give a refund if you cannot use the service. This company is based in the Czech Republic and I requested a refund probably 20 times and they just come back with automated emails to stall. The other reviewers are correct when they say that although they advertise one thing, it's quite a different story. Because they are not based in the United States, they can pretty much get away with taking your money. It may work for you but based on my experience I think they have done a good job of flooding the internet with fake positive reviews to drown out the truthful ones. You've been warned. This seems like a way to just keep getting money from Americans and that is why there is a no refund policy.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2021
Nebraska
3 reviews
0 helpful votes
Follow Teresa F.
Unfollow Teresa F.
Send Message
Share Review
Report Review

I want my money back!
November 3, 2023

I purchased myspy a few days ago. I immediately asked for a refund because I was experiencing technical difficulties trying to get it installed on my phone. But also, I requested a refund because my issue had resolved itself. I received an email from Olivia stating that they could still offer me technical assistance. What part of "I am requesting a FULL REFUND" did she not understand? I no longer need the service; therefore, just refund me money. I'm going to keep bombarding them with emails and I'm contacting my credit card company to file a dispute. This is ridiculous! I'm a retired Army Veteran, and I'm going to make sure that my buddies know about this "company" and their unprofessional ethics!

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 4, 2023
Sergey V. mSpy Rep
over a year old

Dear Teresa,

Thank you for reaching out to us and providing your feedback. We sincerely apologize for any inconvenience you've experienced, and we understand your concerns.

We regret to hear about the challenges you faced during the installation process. Our team is dedicated to assisting you, and we would like to ensure that your issue is resolved promptly.

Regarding your refund request, we understand your decision, and we're here to assist you with the process.

Once again, we apologize for any frustration this may have caused, and we appreciate your patience and understanding. If there's anything else we can assist you with, please don't hesitate to let us know.

California
1 review
0 helpful votes
Follow Tiffany V.
Unfollow Tiffany V.
Send Message
Share Review
Report Review

Mspy review
October 3, 2022

Mspy app is perfect for anyone who wants to keep track of another person's activities, whether it's for security purposes or simply out of curiosity. With mspy, you'll be able to see everything that the other person is doing on their phone, including texts, calls, emails, and even GPS location.

Date of experience: October 3, 2022
Missouri
1 review
0 helpful votes
Follow Kylie J.
Unfollow Kylie J.
Send Message
Share Review
Report Review

I recommend this app to anyone and everyone!
April 12, 2022

My son is at an age where all the trigger links and pop-up messages grab his attention. I don't think it's safe to leave him alone with so many fakes, violence, porn and just strangers who can fool him. But it has become completely impossible to ban the use of the Internet, since it is an integral part of life. With help of mSpy I can track down any link or person that seems suspicious to me. Incredibly useful app! Recommend!

Date of experience: April 12, 2022
California
1 review
0 helpful votes
Follow Gracelyn B.
Unfollow Gracelyn B.
Send Message
Share Review
Report Review

Mspy is a must-have application
September 7, 2022

Whether you're a parent or not, mspy is a must-have application. It's helped me out of more than one sticky situation and I know it can do the same for you. Install it now and sleep soundly knowing that mspy has got your back.

Date of experience: September 7, 2022
GB
1 review
3 helpful votes
Follow Moris I.
Unfollow Moris I.
Send Message
Share Review
Report Review

Recently, thanks to a gps tracker of this app, I found out that my 15-year-old son and his friend had taken a trip to another city… all without telling us! As you can imagine, I was pretty concerned and decided to start a serious conversation. Turns out, they were on a mission to find drugs! Thankfully, they never went through with the purchase. But needless to say, I've made a point of checking his location every day now. Ah, parenthood… always an adventure!

Date of experience: April 21, 2023
Oregon
1 review
0 helpful votes
Follow Parker P.
Unfollow Parker P.
Send Message
Share Review
Report Review

Great customer service
February 17, 2022

MSpy has been a great company to work with. Their product does everything that it claims it should upon purchase, its affordable, and the customer service team is very kind and helpful. I bombarded them with numerous questions and they stuck by my side and helped me find exactly what I was looking for to adequately monitor my young daughters first phone. The support rep guided me through the install process from start to finish. I appreciate this company as a whole and am thankful to have finally found something that doesn't just take my money and run. I highly suggest mSpy for parental control services.

Date of experience: February 17, 2022
Virginia
1 review
0 helpful votes
Follow Britney F.
Unfollow Britney F.
Send Message
Share Review
Report Review

MSpy is 100% undetectable! LOVE IT
April 21, 2022

I was looking for a good spy app and finally find it! With mSpy, you'll be able to see everything that they do on their device in real time, including their location, what apps they're using, who they're talking to, and much more. Plus, mSpy is 100% undetectable, so the user will never know that they're being monitored.

Date of experience: April 21, 2022
Canada
1 review
0 helpful votes
Follow Joe F.
Unfollow Joe F.
Send Message
Share Review
Report Review

Garbage
October 15, 2021

Would not work properly, also did not work as advertised yet they refused to give a refund and provided no help what so ever

Would have gave zero stars if that was an option

Do not purchase this service. Every competitor is way better!

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 15, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!

Virginia
1 review
2 helpful votes
Follow Cooper W.
Unfollow Cooper W.
Send Message
Share Review
Report Review

MSpy
June 29, 2022

We all know that feeling of wanting to know what our significant other is up to. Whether you're in a new relationship or have been together for years, that nagging feeling never goes away. And up until now, the only way to find out was to either snoop through their things or just ask them outright. But let's be honest, neither of those options are very desirable.

Introducing mSpy, the discreet, reliable, and affordable way to get the information you need when you need it. MSpy is a cell phone tracking application that gives you access to all of your partner's text messages, call history, GPS location, and more. You can even see what websites they've been visiting and what

Date of experience: June 29, 2022
California
1 review
1 helpful vote
Follow Jenny X.
Unfollow Jenny X.
Send Message
Share Review
Report Review

It's amazing how easy it can be to get the information I need from another phone! Every single message under my control, every page my child visit, every online friend. With mspy it's impossible to lie to me about where she going alone and what she gonna do outside at night.
Very much appreciate such an application exists!

Date of experience: April 12, 2022
GB
1 review
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Send Message
Share Review
Report Review

Mspy is the best parental control I tried
August 31, 2023

MSpy has surpassed my expectations as the best parental control solution I have tried. With its comprehensive monitoring features and user-friendly interface, it has empowered me to effectively safeguard my child's online activities and ensure their digital well-being.

Date of experience: August 31, 2023
GB
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Send Message
Share Review
Report Review

I like this app
July 10, 2023

This app is designed to help parents, employers, and individuals keep an eye on their loved ones or employees by allowing them to access relevant information such as call logs, text messages, GPS locations, and more. The app boasts of a sleek and intuitive design that makes it easy to navigate and use. Additionally, it comes equipped with a variety of features that offer comprehensive monitoring, ensuring that you are always in the know.

Date of experience: July 10, 2023
Illinois
1 review
1 helpful vote
Follow Madilyn M.
Unfollow Madilyn M.
Send Message
Share Review
Report Review

MSpy is the best choice
April 18, 2022

If you're looking for a parental control application that is reliable and easy to use, then mSpy is the best choice. I was initially hesitant about using such an app but soon found that it was very user-friendly and got help from the support team when needed. With mSpy, I can keep track of my kids' activities and ensure they are staying safe online. I would highly recommend this app to any parent who wants to keep their children safe.

Date of experience: April 18, 2022
GB
1 review
0 helpful votes
Follow Alex D.
Unfollow Alex D.
Send Message
Share Review
Report Review

Blocked porn sites on my teen son devices
April 21, 2023

As a parent, I must monitor my teenage son's internet activity. Recently, I decided to block porn sites on his devices. While some may see this as intrusive, I believe it's my responsibility to help him make better choices to protect his mental and emotional health. I'm grateful that I was able to catch this behavior early because I firmly believe that true purity comes from having God in our hearts. This journey isn't always easy, but as a family, we're committed to living a life guided by our faith and values. By eliminating these unclean websites, we can stay true to our beliefs and strengthen our relationship with each other and God.

Date of experience: April 21, 2023
Illinois
1 review
6 helpful votes
Follow Juddem M.
Unfollow Juddem M.
Send Message
Share Review
Report Review

My 11-year-old son went abroad for a student exchange program for a couple of months. Obviously I was quite worried since I could not oversee anything. MSPY made all the difference. I found the location tracking feature especially useful. Helped me sleep at night in peace! 5 Stars!

Date of experience: December 22, 2020