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mSpy

Overview

mSpy has a rating of 4.2 stars from 2,131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 11 days
+1793
How would you rate mSpy?
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California
1 review
0 helpful votes
Follow Melvin H.
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MSpy is the answer
June 15, 2022

If you're looking for a top of the line monitoring solution, mSpy is the answer. This powerful software works by tracking all activity on the target device, so you can be sure to know everything that's going on. No more worrying about what your kids are up to online - with mSpy, you can rest easy knowing that you're always in the loop.

Date of experience: June 15, 2022
Florida
1 review
14 helpful votes
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So today I find out that without telling customers, mSpy has done away with call recordings and surroundings recordings.

I was STUPID enough to pay for a full year of monitoring and after not even three months of service, they do this. And all they offered in return for this was to extend my contract for a month or two?!

I will go everywhere I can to warn people about this company. The refund policies don't address this issue of the customer's rights regarding the suspension of major services and it was made very clear to me on the phone we are S. O. L. When it comes to mSpy.

I don't care they were involved in a lawsuit - just like they don't care they've taken a lot of your hard-earned money and not held up their end of the agreement. What's next to go?

Thieves.

So... THANKS, mSpy, for taking my hundreds of dollars in advance, then throwing out the most important features, including decent customer care.

Date of experience: October 21, 2014
GB
1 review
0 helpful votes
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Excellent Customer Service Experience
January 1, 2024

My initial purchase of a program from Mspy didn't function as expected on the intended phone. However, when I reached out to Mspy's support team, they quickly came to my aid. Their representative was not only amiable but also highly skilled. To my delight, I received a refund within the same week and experienced no issues when opting for a different product. Mspy's support service was truly commendable.

Date of experience: January 1, 2024
GB
1 review
3 helpful votes
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Good app but there's a lot for improvement.
August 24, 2023

I tried mSpy to monitor my teenager's online activities, and while it provided me with some valuable information, I felt it lacked certain advanced features. The app's interface is easy to use, but I wish it had more comprehensive content filtering options. The GPS tracking was also accurate, but the battery drain on my child's device was noticeable. It's a decent monitoring solution, but there's room for improvement.

Date of experience: August 24, 2023
Florida
1 review
0 helpful votes
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MSpy is the perfect solution!
April 27, 2022

Worried about what your kids are doing on their phones? Me too! MSpy is the perfect solution! With this app, I can see all of their text messages, calls, photos, and more. I can even track their location almost in real-time!

Date of experience: April 27, 2022
Virginia
1 review
0 helpful votes
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Magical mspy
December 8, 2022

Protecting your children from online dangers has never been easier! With mSpy installed in minutes and ready to work its magic in the background of their phones and devices - all access is yours within seconds. Stop worrying about if your kids are safe online with mSpy. You will never have to second guess what happened or where again!

Date of experience: December 8, 2022
California
1 review
0 helpful votes
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Spy on your loved ones (or enemies)
May 23, 2022

If you're looking for an app to help you spy on your loved ones (or enemies), look no further! MSpy is the perfect monitoring application for any device. With its user-friendly interface, you can easily access all the data that's being collected from the target device.

Date of experience: May 23, 2022
GB
1 review
7 helpful votes
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Mspy is scam!
February 26, 2022

Mspy refund policy is a scam, I have been burned from this company, there customers service they laying for giving you information plz don't trust this company, once you pay you go in, if any issue they not refund your money, the keep offering you stupid solutions hold u until 14 days after that, they froze your account they can't let even login are answering you buy email and there no customer service number in u.k….

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 27, 2022
Philippines
1 review
0 helpful votes
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Great Support assistance by Tom Malkovich
March 15, 2021

I am very grateful that Tom supported me so well during installation of Mspy software. He was really their from start to finish to guide me through the process. It is my great honor & pleasure that help me a lot in installing this software successfully.

Date of experience: March 15, 2021
India
1 review
0 helpful votes
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Getting refund is absolute impossible
February 2, 2023

I purchased 3 months subscription for 2800 for call recording feature but did not found so asked for refund under 14 day return policy but got only 25 percent refund which was only possible told by them.Getting refund is a dream.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2023
Sergey V. mSpy Rep
over a year old

Dear Customer,

Thank you for the reply!

We are sorry you are not satisfied with the service.

Please note that your purchase has already been partially refunded.

Oregon
1 review
0 helpful votes
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5 stars!
June 21, 2022

MSpy is the best application out there for keeping your children safe. With its cutting edge technology, mSpy can track your child`s whereabouts, see who they are talking to, and even monitor their activity on social media. It`s the perfect tool for giving you peace of mind when it comes to your child`s safety.

Date of experience: June 21, 2022
California
1 review
0 helpful votes
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From the 1st day till now IT WORS GREAT!
May 26, 2022

Sometimes we need thongs like this app. My brother recommended me to install mspy on my child's phone in ordering to check his online activity during school and night time. It works fine! Have no idea why people spam that its a scam… People, hello! It works! I can prove it by my example!

Date of experience: May 26, 2022
Illinois
1 review
0 helpful votes
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1. MSpy is the app you need if you want to ensure your safety and the safety of your loved ones online. This app will allow you to spy on all of your children's or employees' social media activity, as well as their text messages and phone calls.
2. mSpy is extremely user-friendly; even those with no prior experience in spying software will be able to use it with ease. The app can be installed in minutes and provides access to all information that is monitored by it.
3. mSpy also offers excellent customer service, should you encounter any difficulties while using the software. You can contact them 24/7 via email, live chat, or telephone, and they will be happy

Date of experience: April 20, 2022
GB
1 review
0 helpful votes
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Effective way to monitor phone
May 31, 2023

Looking for an effective way to monitor phone or computer activity? Look no further than mspy!You can track activity in real time, ensuring you always stay ahead of the game. Experience the peace of mind

Date of experience: May 31, 2023
Philippines
1 review
0 helpful votes
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Helpful but guilting
October 7, 2023

While I do have trust in my son, I found it necessary to utilize this application to ensure that he is using his devices responsibly and ethically. This tool provided me with valuable insights into his phone usage, and I'm relieved to say that I've observed him primarily using it for educational purposes. It's undeniably helpful, yet it does give me pause as I reflect on the boundaries of privacy.

Date of experience: September 14, 2023
GB
1 review
0 helpful votes
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Unexpected Insights Into Digital Habits
February 12, 2024

I downloaded mSpy mainly for peace of mind regarding my daughter's online activity. What I didn't anticipate was discovering her immense creative pursuits through messages about her art. We're now supporting her in this hidden talent—thanks, mSpy, for the unexpected revelation.

Date of experience: February 12, 2024
Oregon
1 review
0 helpful votes
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Parental control doesn't have to be scary.
May 24, 2022

Parental control doesn't have to be scary. With mSpy, you can keep an eye on your kids without them ever knowing. Monitor their location, messages, and social media activity discreetly and in real-time. Keep them safe and informed with this valuable peace of mind tool.

Date of experience: May 24, 2022
GB
1 review
7 helpful votes
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Bought a premium for one month only, app never worked. Whats worse they took £53.99 from my account for the second money considering I had not renewed anything. And now are refusing to refund. Am writing to my MP as am speaking right now, public need to be protected from such illegal business.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 1, 2020
Oregon
1 review
0 helpful votes
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Thanks a lot!
August 31, 2022

Mspy is a fantastic application that enables you to monitor all activity on a target device, including calls, text messages, social media activity, and much more. It's perfect for keeping tabs on your kids or employees, and with its fast-working performance, you'll be able to get the information you need in no time.

Date of experience: August 31, 2022
North Carolina
1 review
13 helpful votes
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This app is a rip off and very dishonest they do not stand behind their policy. I have yet to get the app to work in the policy state that if I am not happy within 10 days of my subscription I will get a full refund. But now they're telling me the reason that I'm requesting a refund is not good enough for them to refund my money. I am very disappointed and hurt by this company.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 16, 2022