On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MyCleanPC Reviews Summary
The company's reputation is characterized by a mix of positive and negative feedback. Customers appreciate the effectiveness of the software in resolving computer issues and commend the availability of human support, which some view as a significant advantage. However, numerous complaints highlight unethical billing practices, including unauthorized charges and difficulties in canceling subscriptions. Many customers express frustration with upselling tactics during support calls and inadequate refund policies. Overall, while the service can provide value, the company's customer service approach appears to require significant improvement to address billing transparency and enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I cannot say that it was complete until I have to reboot my PC. However the work so far was well done.
I just have the need to thank MyCleanPC for being there to handle my situation with my computer problem(s)
Some of my data had been hacked hope this fixes issues. They were quick
To get all done in a fast manner
I don't know about the negative reviews but UST has always been there & helpful for me when I needed them to be. Then again sometimes the problem isn't always the computer but the user!
Usually easy to communicate with. Quick to get to my problem and solves the problem in one try almost every time.
I have been with my client PC for years. No complaints. They have been thoroughly professional, diligent, friendly, and always quickly solve my problems. I'm happy to place my trust in them only for the continued health of my computer.
Just a quick suggestion. When asking for the review I would prefer if it was asked a day or so after doing your work so as to have time to find out how well my computer is actually working.
I have been with my client PC for years. In each instance in which they use them, they have been thoroughly professional, diligent, friendly, and always quickly solve my problem. I'm happy to place my trust in them for the continued health of my computer.
It appears to work OK. There is a learning curb that you will have to get used too. Also be aware of the automatic times the program starts. It will slow down your system considerably.
I have been a long time USTS... they have always been able to resolve any issues I may have... most importantly the cost issue compared to what it would be to have someone from a computer repair service of Geek Squad to come out is exceptional... and with others it would be a one time thing then it would cost me again... with USTS it doesn't matter how many time i call in and i can cover up to 3 computers for one low cost...
Great value using this company. It's great having someone that knows what they're doing to fix my computor issues.
I thought I had two different document folders. I was cleaning one out, deleted a lot of items, after I deleted them I discovered they were deleted out of both document folders. I needed to get them back but had already emptied the trash can. The Tech at My Clean recovered about 50%, thank you.
They are always available 24/7. Have ALWAYS solved my problems. You know you are working with true pros. What could you want, problems solved!. Just saw some comments with low or bad reviews. They seemed to mention "My Clean PC". That may be program down loaded to you computer. I call US Tech and we set up link and they work on my computer. An expert is doing to the work. Which is why I like this service so much. Working with a preprogramed anything is never the same as speaking to a human being.
Tell US Tech Support what you need for your computer, They will protect your ID.
And clean your PC, buy their program, I am new at it today, I am sure USTech will protect my computer for time I paid them for their services.
Appears to be a good service. I am not a computer or soft wear specialist and need assistance to resolve problems.
The tech was easy to understand and fixed the problem. He also explained the reason for the problems that were fixed what probably caused the problems in the first place. Would suggest this service to others.
First tech as hard to understand but after that techs were very fast and took care of problems quickly
From the business
MyCleanPC is a leading Windows PC cleaner and optimization tool that improves your computer’s speed and performance by removing clutter and tuning up your system. It scans for and removes junk files, temporary files, adware, and other issues that can slow down your computer. The software also features a built-in registry cleaner and malware removal to fix problems like system slowdowns, crashes, and unwanted pop-up ads, thereby improving stability and security. Trusted by over 1 million users, MyCleanPC offers a quick free diagnostic scan and an easy-to-use interface, making it simple to keep your PC running at peak performance.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members