Review of MyCleanPC: Success
Thumbnail of user thomase123
New York
1 review
0 helpful votes
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October 12th, 2018

Some how my home page was changed/ I had it put back and also had the computer cleaned and I puchasted the new software

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MyCleanPC

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Overview

MyCleanPC has a rating of 3.2 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyCleanPC most frequently mention tech support, great service, and many years. MyCleanPC ranks 3rd among Antivirus Software sites.

  • Service
    27
  • Value
    27
  • Returns
    24
  • Quality
    28
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
6
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How would you rate MyCleanPC?
Top Positive Review

“I've had a fantastic experience with MyCleanPC!”

DELLORTO G.
2/24/24

I've had a fantastic experience with MyCleanPC! Their tech support is truly exceptional. Whenever I've encountered an issue, their team has been incredibly responsive and knowledgeable, guiding me through the troubleshooting process with ease.

Top Critical Review

“Scam! Rip off!”

Michael V.
1/30/24

I have repeatedly (3 times over 2 years) called and asked for the service to be discontinued as I no longer own the laptop that was running slow. Today, I received another email saying they are going to charge me a $250 renewal. I do not own the computer, but am told that until I remove some software then they CANNOT cancel my subscription. This is criminal. Avoid this company at all cost!

Reviews (488)

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tech support (67)
Thumbnail of user allanb83
Nevada
1 review
0 helpful votes
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March 3rd, 2019

I cannot say that it was complete until I have to reboot my PC. However the work so far was well done.

Thumbnail of user bradp46
Texas
1 review
0 helpful votes
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December 6th, 2017

Very slow computer that wouldn't load diagnostic software. Tech took the necessary time to find the issue

Thumbnail of user janb408
Texas
1 review
0 helpful votes
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September 7th, 2020

Small issue for the tech but a big one for me and the tech fixed it plenty fast, so glad I hooked up with them jb

Thumbnail of user davidh4904
Oregon
1 review
0 helpful votes
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December 17th, 2020

I am not an expert with computer programs, however my computer is old and your service and programs have helped to keep it running.
Thank you

Thumbnail of user hichaml
New York
1 review
10 helpful votes
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May 14th, 2012

MYCLEANPC.COM IS A BIG JOKE AND MONEY WIST. DO NOT USE IT. MY LAPTOP GOT MORE SLOWER AFTER I USED IT AND THE ERROR MSG STILL POOP ON. $#*! THERE TEAM. IM SO DISPOINTED

Thumbnail of user stephens197
Texas
1 review
0 helpful votes
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December 8th, 2017

Helped me download my early detection 4.0 and checked and corrected any problems I had that were slowing down my computer

Thumbnail of user ingew3
California
1 review
0 helpful votes
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March 2nd, 2020

I have used them for more than 10 years. They have always fixed my problems. I will continue using their services.

Thumbnail of user johnc1786
Canada
1 review
0 helpful votes
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October 17th, 2018

Appears to be a good service. I am not a computer or soft wear specialist and need assistance to resolve problems.

Thumbnail of user shawne1
Illinois
1 review
3 helpful votes
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March 26th, 2011

I love how the paid actors state how their computers are 100% more secure and twice as fast now. If they were ignorant enough to buy this product then how in the hell would they know if it was 100% more secure or twice as fast as it was before buying MaxMySpeed?

This product is just like how an unethical mechanic would make money off of unsuspecting or ignorant car owner. They find problems that really aren't problems and drum up the total risks found. Just because your windshield wiper is a few days old doesn't mean you need to replace it! Just because your car has a few waterspots on it and some road dust doesn't mean it needs a claybar treatment, hand washed, and hand waxed for $250.00. Following me?

I have a degree in computer science from Millersville University (in Lancaster, PA) and have been in the web development and software design industry for 6 years. I have been repairing and upgrading computers for 11 years. I made a living off of fixing windows 98 and windows XP systems while going to college. I know what I'm talking about.

This is a waste of money! Take some time to look into AVG. It is free and easy to install and configure. If you can't do it, just ask any teenager with a smartphone to help you. Kids today are brilliant with computers and they all could use an extra $20 tip for helping you out! Or, email your local university's computer science or technology department. They often post the emails to the students and love assisting their communities for FREE! Good luck!

Shawn Englerth
www.tidalpages.com
www.tidalcoders.com

Thumbnail of user franks954
Texas
1 review
0 helpful votes
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October 18th, 2020

EXCELLENT SERVICE and FRIENDLY TECHNICIAN. COMPETENT, FRIENDLY, EFFICIENT and PATIENT.
I would recommend this service to any one having a PC computer. It is worth your time and money.

Thumbnail of user robertr346
Massachusetts
1 review
1 helpful vote
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March 5th, 2018

It work for a short time then the same problem happen again I wish it would be working at this speed most of the time

Thumbnail of user johnr2257
Massachusetts
1 review
0 helpful votes
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April 22nd, 2020

Reps were polite and helpful. My laptop is better. Affordable service. The tech that I spoke to on the phone was very knowledgeable and helpful.

Thumbnail of user larryt65
Texas
1 review
1 helpful vote
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December 18th, 2017

The one problem I wanted fixed was not fixed, I still can't get my e-mail either with firefox or chrome

Thumbnail of user cats49
Idaho
1 review
0 helpful votes
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September 21st, 2020

Prompt service, kind & patient with my mistakes, I will let others know about you! Thank You very, very much.

Thumbnail of user earlw51
Pennsylvania
1 review
0 helpful votes
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November 20th, 2019

Quick and easy for computer repair I called in and with in 2 hours the problem was resolved great company

Thumbnail of user ericg319
New York
1 review
1 helpful vote
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June 5th, 2019

The best thing about US tech support is that not only do they do excellent work, they are very convenient.

Thumbnail of user vincentt106
Illinois
1 review
0 helpful votes
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May 23rd, 2020

They tell you the truth about what is worth fixing. They give you great customer service for a good rate

Thumbnail of user johnp2755
Florida
1 review
0 helpful votes
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May 18th, 2020

Couldn't ask for better treatment of our problem. Two people who are techs did a fine and professional job to correct our problem.

Thumbnail of user terrim69
Texas
1 review
0 helpful votes
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December 5th, 2017

When I have trouble and the screens have been slowing down. You have helped me to get back on track. Thank you for taking your time to help

Thumbnail of user debiee1
Colorado
1 review
0 helpful votes
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September 30th, 2020

I am not tech savvy, Andrew was amazing at fixing all the problems I was having of installing System Mech Pro and uninstalling the old software protection program

Thumbnail of user frankd129
Texas
1 review
0 helpful votes
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December 8th, 2017

I couldn't get on the internet due to a page that said my computer had a virus and to call a certain number. It would not go away.

Thumbnail of user mt18
New Jersey
2 reviews
1 helpful vote
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November 5th, 2012

We used it for our home computer, and their live tech support was terrific. Cleaned up our computer, and it's running much faster now.

Thumbnail of user michaelb4697
Texas
1 review
0 helpful votes
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August 3rd, 2020

I WAS Very Satisfied With The Tech. Very Helpful And Professional. Will Recommend US Tech Support To My Friends. Keep Up The Good Work. Will Use Your Service In The Future.

Thumbnail of user williamh2197
California
1 review
0 helpful votes
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November 11th, 2020

Jon H. Appears to be as good as it gets...! He had to spend far more time than I expected he would to correct my corrupted system.

Thumbnail of user lindat171
California
1 review
1 helpful vote
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March 18th, 2018

I just can't say enough and your service and your people it's excellent. Whenever I called help is quick and I'm back to my computer right away.

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From the business

MyCleanPC offers Windows PC optimization software which improves computer performance. With over 1 Million users – MyCleanPC is one of the leading PC optimization solutions in the market.

Business History

Started in 2011, MyCleanPC PC Cleaner is a downloadable software that finds & removes adware, file system errors, and temporary files which can slow down your computer and internet browsers. Plus, it includes a registry cleaner and privacy protector to remove unnecessary items stored in your registry and internet browsers. The free version of the software will diagnose adware and other items to clean. Once you’ve completed your free diagnosis, you can choose to activate the full version of the software to remove adware and other items.

Company Representative

Thumbnail of user seanw79
Sean S.
Here to Help!
Please call 801-857-2368 and one of our reps would be happy to help you.

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