3 reviews for Neighbor are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
New York
1 review
0 helpful votes

Guarantee is MEANINGLESS, staff is a bunch of TROLLS
June 10, 2024

First, I got a derilict renter who parked what was likely a stolen vehicle in my space, and "Neighbor," with their MEANINGLESS guarantee, would do absolutely Nothing to get the car towed...and because I mentioned that I have an "HOA" (Condo Board) through whom I'd have to get the car towed, since Neighbor was no help, and expressed that I was frustrated, they then "SUSPENDED"_MYYY_ membership,when I was the victim(!), and started requiring me to prove that I'm allowed to rent my space, with a letter from my HOA...YET, even though my account was "suspended," my listing still stayed active, and I was still getting renters, BUT_not able to communicate_ with them, which was stressful, and when I asked them that I'm still able to get reservations and please (unrestrict my account, and) let me communicate with members, the representative NASTILY quipped "Thanks for pointing that out," and DROPPED THE BOMB ON ME that they had shut down my account, and my renter was gone--..._I am out of work, right now, and this rental was my only small source of income_, and I AM DEVASTATED... Please, don't use Neighbor, because, it's unimaginable how much can go wrong, seriously wrong, and not only will they not have your back, if you complain they will PUNISH you :( Good luck everyone out there, I hope you can find alternate sources of income... And...Be kind to each other, please :(

Tip for consumers:

Avoid :(

Date of experience: June 10, 2024
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