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How would you rate Nest Learning?
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Ohio
1 review
9 helpful votes
Follow Amy B.
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Placed an order, received confirmation. After several days went by without a shipping confirmation I checks the status and it had not changed (still said order processing) however I was charged right away which is odd because you are usually not charged until an item ships. Company does not answer emails or phone calls asking about this. Disputed with my cc company and they returned funds but I will also report to BBB to try to save others from this fraudulent company.

Date of experience: April 9, 2020
Nevada
1 review
4 helpful votes
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I ordered material from NEST, they processed my payment on 9/15/20 for 63.25. It is now 10/29/20 and I have not recieced my order. I have called them countless times, no one picks up. A voice recording says due to high demand customer service is unavailable. I have sent 6 emails, 0 replies. I want a full refund but have no idea how Im going to recieve that when they refuse to return my messages. Any suggestions would ve appreciated. If someone from NEST reads this please respond to my emails! Order #*******

Date of experience: October 29, 2020
Michigan
1 review
5 helpful votes
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Scam
May 11, 2020

I ordered chalk here online for my kids. I've waited over 2 months. No chalk. I've called dozens of times. You can't ever reach a person. I've also emailed dozens of times with no response. I'd just like my money back!

Date of experience: May 11, 2020
California
2 reviews
4 helpful votes
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I ordered a product from Nestlearning (nice little name)6 weeks ago and never received it. They told me I would receive an email to confirm shipping and I never received it. They charged my credit the day after I ordered which is sketchy since most businesses don't charge until item is shipped. I have sent 2 emails and tried to call and yet there is no one to take the call. They tell you to leave a message. Do not buy from this company. They are a scam and dispute charges with your credit card company.

Date of experience: April 6, 2020
Florida
2 reviews
74 helpful votes
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Highly Disappointed
March 16, 2020

I never received my order. After contacting them via email and phone calls numerous times, I never received one email or phone call in return! I have since contacted pay pal in hopes of recouping my money back. Giving one star because I have to. Should be zero for the same amount of times they have tried to contact me back.

Date of experience: March 16, 2020
Wisconsin
1 review
0 helpful votes
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NEST finally came through!
March 13, 2023

I purchased a math book from NEST in May 2021 and when it did not show up I sent multiple emails and searched for a phone number but could not find one. Just last month(Feb 2023) I received an email saying that they have been having trouble with receiving emails and calls without realizing it and asked if I would like a refund or replacement order. I was skeptical since so much time had elapsed, but I requested for the original order and a phone number to reach them. Within two weeks that order arrived from one of their competitors sites as well as an email from Nest apologizing for the confusion and a phone number to reach them. Here it is: *******298. They made things right. I was impressed.

Date of experience: March 11, 2023
Georgia
1 review
1 helpful vote
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SCAM
May 7, 2020

Tried sending emails, calling, when my order never shipped after a month. Total scam. When you call, they say they're receiving higher than volume calls, and to leave a message dial 6. When you dial 6, the call hangs up.

Date of experience: May 7, 2020
Washington
1 review
6 helpful votes
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Scam!
May 27, 2020

I bought Hygloss Nitrile kids craft gloves on 4/24/20, still have not received anything. I've emailed twice and have left a message once. They've charged my card the minute I hit purchase. I will be disputing the charges with my bank, this site is a joke, DO NOT BUY FROM THEM! How are they still able to sell online?! Unbelievable!

Date of experience: May 27, 2020
New York
1 review
0 helpful votes
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Scammer comp
December 8, 2020

Ordered two items... still waiting 3months... 2months of emails. I will be contacting my credit card company tomorrow to dispute charges. Stay away from this company.

Date of experience: December 8, 2020
New Jersey
1 review
3 helpful votes
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Scam!
May 2, 2020

They receive 0 stars! I ordered from them back on 4/9. A week later I had hesrd nothing so checked order status and it said shipped via UPS Ground. I never received the item and they don't answer calls or emails. Disputed charge with my bank and filed with BBB. This company is a total scam.

Date of experience: May 2, 2020

Overview

Nest Learning has a rating of 2 stars from 51 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nest Learning most frequently mention credit card, customer service and answer emails. Nest Learning ranks 500th among Colleges And Universities sites.

service
15
value
12
shipping
14
returns
11
quality
12