nexogyReviews 219

Every Rep. I've spoken to has been nothing but friendly with a willing spirit! Eric, Brandon and Lexi are great representatives for Nexogy.

Excellent Customer Service & attitude we work together for 2 days and all phones are working really good the Team is Great...

Lexi again Thanks for helping us solve the problem. For having such a great attitude.
Always explaining what we need to do very clear.

The patience and pleasant attitude displayed in assisting my needs in creating virtual voice mail for after business hours and holidays.

The team as a whole have been great to work with. I had some frustration with one team member that was not prepared at the time we had scheduled a call. Other than that, everyone has been great to work with. We look forward to our relationship

If you have any issues ask for them. They know what they are doing and ALWAYS get the issue fixed. They both should get a raise and a promotion.

Prompt response. Good feedback and information from Brandon Reyes - on an aside I would ask that the call first go to the office line as I do not get great reception in the office. Thanks, Kosta

Vanessa has been a true pleasure to work with. She was my first contact when I needed to add an additional line. She told me about the new platform and sent me info. She worked with me to get new advance pbx line and her follow up was awesome.

Lexi helped train our staff and get our new phone system up and running to be more streamline! She was always available to answer questions and responded quickly to questions via email as well!

Very pleasant experience. Representative was very polite.

Finally got it right. After three months I finally got a representative who seems to have fixed the problem.

Lexi is polite, very smart and a pleasure to work with. Quite frankly she's fantastic. And I don't give praise easily.

Lexie and Vanessa were very helpful in resolving my issues with my server. Thanks again and keep up the great work!

This is the first time that I am satisfied with Nexogy's customer service without having to involve a supervisor. Thank you - to Erick and Vanessa! Great Help!

I am truly pleased to say that the service provided to me yesterday by Erick was superb! I can only say great things about the staff at Nexogy, as well as, their service. Jay is also wonderful!

Vanessa has provided exceptional service. She was very helpful, resolved our requests almost immediately upon request and was very attentive of any other needs we may have had.

Overall, I give her a 5 star experience.

My customer service rep was really outstanding in dealing with my problem... was always available and helped me in all that he could. Thanks to him I was able to maintain a stable mind.

We are very satisfied no only for the telephone service provided to our company but for the great customer service. Ms. Echevarria was very kind and helpful addressing our needs. She was able to explain clearly and answer questions regarding the subject matter. Thank you again for your excellent service,
Iveth Blount "

I always appreciate the wonderful service that you provide time after time