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NYBoxReviews 82

3.7

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NYBox Reviews Summary

NYBox has a rating of 3.7 stars from 82 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NYBox most frequently mention and customer service. NYBox ranks 18th among Mail Forwarding sites.

service
15
value
15
shipping
15
returns
12
quality
13

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New York
1 review
7 helpful votes
Follow Massoud A.
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I tried many forwarders before NYbox, but no one else will combine packages and make them smaller for standard members. This brings my cargo price down to half!

The rates page is easy to read, they have cargo calculator, and they don't have any extra hidden taxes and stuff. They only charge what you see on that page. They have the best cargo rates for my country United Arab Emirates.

They are fast. If I get a package in the morning, I can send it with cargo in the evening. Most of the time, my packages are in and out of their warehouse in 24 hours.

They have Delaware address with no sales tax. If you use this address, it takes some extra days to receive the package, but you do not pay for sales tax with this address. You can use the New York address for fast cargo but sometimes you pay ~9% tax.

Now they also have carrier selection so you can choose what cargo company you want to use. If you choose USPS, you will receive with government post office.

Finally, they help very much with customs. My country has very strict customs, they do not let anything in if the declaration is not correct. NYbox are experts in customs declaration, they write good descriptions and there is less chance of cargo getting stuck in customs.

Date of experience: September 16, 2016
New York
1 review
7 helpful votes
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Love it for the price and service. Works great. No problems.

Date of experience: September 14, 2016
New York
1 review
8 helpful votes
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The shipping "easy button"
September 13, 2016

I have truly found an amazing shipping company! They can make shipping stress free! They always have a solution for any task no matter how small or large it is. I have used this company for about 5 years and I have always been more than satisfied with them. I have used it to ship many of my needs to Ukraine and this company has always delivered! In addition, Any issues we have encountered have always been resolved professionally and quicker than I can say "abracadabra"! I recommend NYbox to anyone in need of shipping items to anywhere in the world for a fair price!
-Alex G

Date of experience: September 13, 2016
Texas
1 review
7 helpful votes
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I love working with NYBox!
September 13, 2016

I have been a happy customer for over 3 years! NYBox's service and prices exceed my expectations. They have gone above and beyond for us multiple times. The shipping rates they give to us using TNT Express to UAE are unbeatable!

Date of experience: September 13, 2016
New York
1 review
9 helpful votes
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Customer Services
September 12, 2016

I worked with this company whenever I have a problem with my shipments they always staying in touch with me. Quick reply. Effective services. Appreciate their services.

Date of experience: September 11, 2016
New York
1 review
7 helpful votes
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Great result, no hassle.
September 10, 2016

I needed some items shipped to Singapore and Brisbane, Australia ASAP and in good condition. NYBOX came through for me and my customers were very happy. I highly recommend them for no hassle on time delivery.

Date of experience: September 10, 2016
New Jersey
1 review
8 helpful votes
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Reliable&easy
September 1, 2016

I been using NYbox for a few years, they are reliable and system is very easy to use. I'm really happy with the service, thanks!

Date of experience: August 31, 2016
New York
1 review
6 helpful votes
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Customer Servie
August 27, 2016

Been using for over 6 months. Shipped a few hazmats with no problems. Transaction was smooth. It took a little time but it went seamless

Date of experience: August 27, 2016
TW
1 review
4 helpful votes
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Bad management
June 15, 2016

They do not list all the hazmat items on their website.
Bad attitude by 3 customer service staff,
1 reasonable person finally got my issue resolved after a week of waiting for their email response.
They told me they didn't reply my email because they didn't know how to respond - that's their job?!
Plus they should have at least send an email saying sorry to keep you waiting we are taking care of your issue. Whatever but not silence for a week?!
They asked for understanding, but it's not the customers job to be understanding when the service is bad.
Will not use this company anymore, as I still sense there are some serious department & staff issues there. I don't know if the customer service people (except for 1) all get paid bad to have such shirty attitude.
I'm only giving this 3 starts because my issue got resolved in the end, otherwise this would get 1 star.

Date of experience: June 15, 2016
New York
1 review
8 helpful votes
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Excellent service!
January 19, 2016

Shipping with NYBox is fast and easy. Customer service is great, friendly and super helpful. Couldn't be more satisfied.

Date of experience: January 19, 2016
Turkiye
1 review
7 helpful votes
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Review stuff
January 7, 2016

Your firm gives good services and i am really glad. Your stuffes ls very kind and helpfull when i have a prablems wlth some works, especially inci yildirim. She is professional wlth this work.

Date of experience: January 7, 2016
Saudi Arabia
1 review
7 helpful votes
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Best forward address ever
December 15, 2015

I really like your way of packing, you pack my things like if I am the who do it
In the way of care and using space.
I like the response I got whenever I had a return items.
You do deal with every issue in a timely manner.
You had a many choices in the shipping company and a tax free address which I like the most.
Recently you gave me a very good price because I was a loyal customer:)
You do care:)
Thank you in th

Date of experience: December 14, 2015
Florida
1 review
8 helpful votes
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When I need something shipped out of the country New York box handles it courteously and efficiently very happy with their performance

Date of experience: December 14, 2015
Oregon
1 review
7 helpful votes
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They do a wonderful job - without all the hassle. Know I can always depend on them.

Date of experience: December 14, 2015
Florida
1 review
8 helpful votes
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Friend tell me about this company and I have used ever since. Easy to get stuff to Italy with no problems. The people are so nice and patient with people like me who do not have very good English. Like stars on this site say I love so much you want to tell entire world. Thanks from Paolo

Date of experience: December 7, 2015
Germany
1 review
9 helpful votes
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Tired of searching around for a US address? I found NYBOX two years ago and have never looked for another similar company. Just give them a try you won't go wrong. With the new shipping rates I'll be ordering more.

Date of experience: December 6, 2015
Switzerland
1 review
9 helpful votes
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Living in Italy I only use nybox.com and am more than pleased with all aspects of their first class services. I tell all of my friends and associates about them. They are molto bene!

Date of experience: December 1, 2015
New York
1 review
7 helpful votes
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Can't shop without NYBox
November 30, 2015

I'm Swedish and do a lot of online shopping from US for the variety as much as the price. There are so many companies that don't offer international shipping. NYBox has rescued me. I get an email when I have package and can log into the website for more details. I can choose how and when I want things shipped and I don't have to wait long for my package to arrive. I have already recommended them to several of my friends. It's really a great service.

Date of experience: November 30, 2015
Mexico
1 review
8 helpful votes
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Excellent!
November 30, 2015

NYBox has been excellent, delivering packages to Hungary without any issues. The Customer Service has been the best, they will go out of their way to help you with any potential issues. If there was a 6-star rating, I would give them 6 STARS!

Highly recommend them to anyone!

Date of experience: November 30, 2015
New Jersey
1 review
7 helpful votes
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I have used this services from two countries, Albania as well as Macedonia and each and ever time NYBox delivers. No issues on time service. Highly recommend.

Date of experience: November 30, 2015

From the business

We will provide you with a New York City address that you can use to receive mail, packages and purchased items. Then control your virtual mailbox contents online. You can have your contents sent to you whenever and wherever. Also great as an expatriate mail forwarding service!

PERSONAL SHOPPING ASSISTANT

You are not sure where to buy a product you want? You couldn't decide which one to choose? You couldn't find what you are looking for? Our professional shopping assistants will gladly help you with your requests free of charge. Our members take advantage of getting items for less from more reliable stores by the help of our professional shopping guidance.

"BUY FOR ME" SERVICE

"Buy For Me" service to purchase from US retailers. With this service, we use our company credit card, company check, or PayPal account to pay for your merchandise. We then charge your credit card or you send us a wire transfer, check/money order for the purchase. Many of the sellers on popular auction sites ...


nybox.com
Founded in 2008
Wallington, New Jersey