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OctaReviews 474

4.6

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From the business

Octa is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and a variety of services already utilised by clients from 180 countries with more than 40 million trading accounts.

The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.

Octa has also won more than 60 awards since its foundation, including the ‘Best Online Broker Global 2022’ award from World Business Outlook and the ‘Best Global Broker Asia 2022’ award from International Business Magazine.

Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational acti...


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Octa Reviews Summary

Octa has a rating of 4.6 stars from 474 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention customer service, trading platform and best broker. Octa ranks 2nd among Currency Trading sites.

This company responds to reviews on average within 18 days

We monitor reviews for authenticity

Nigeria
1 review
0 helpful votes
Follow Mark A.
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Good
February 7, 2025

Octa deposit and withdrawals are instant. Their customer service is also fast. And they still give 50% bonus credit when you make a deposit. Those are what I like about Octa

Date of experience: January 28, 2025
Octa R. — Octa Rep
9 months ago

Dear Mark,

Thank you for taking the time to share your experience with Octa! We truly appreciate your kind words and are delighted to hear that you enjoy our instant deposits and withdrawals and responsive customer service. Ensuring a seamless trading experience for our clients is always our priority.

We're also glad that you find value in our 50% bonus credit on deposits. At Octa, we continuously strive to offer the best promotions and trading conditions to support your journey.

Should you have any questions or require assistance, please do not hesitate to reach out to us via live chat or email at support@octafx.com. Our team is always ready to help!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Israel B.
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OctaFX is the best
February 6, 2025

Excellent platform! No manipulation! Just happy trading with octafx

Date of experience: January 27, 2025
Octa R. — Octa Rep
9 months ago

Dear Israel,

We truly appreciate your kind words and positive feedback about your experience with Octa. It's wonderful to hear that you find our platform excellent and transparent. At Octa, we are committed to providing a fair and seamless trading environment where traders can focus on their strategies without concerns about manipulation.

To further enhance your trading journey, we offer a range of educational resources, including:

Educational Videos & Webinars – Gain insights from expert traders through in-depth tutorials and live sessions available on our YouTube channel.
Demo Accounts – Practice risk-free and test new strategies before trading with real funds.
Market Insights & Analysis – Stay informed with expert market updates to make well-informed trading decisions.

Thank you for choosing Octa! If you ever need assistance, feel free to reach out via live chat or email us at support@octafx.com.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Samuel A.
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Excellent Service Delivery
February 6, 2025

Octa is the best Broker l have ever experienced in this industry, prompt payment of profits and excellent motivational packages. Keep it up Octa

Date of experience: January 27, 2025
Octa R. — Octa Rep
9 months ago

Dear Samuel,

We sincerely appreciate your positive feedback and are delighted to hear that you have had an excellent experience with Octa! Your recognition of our prompt payment processing and motivational packages truly means a lot to us. Ensuring a seamless and rewarding trading journey for our clients remains one of our top priorities, and it's fantastic to know that we've met your expectations.

We are constantly working on enhancing our platform, trading conditions, and incentives to make your experience even better. If you have any suggestions on how we can improve or add more features that would benefit you, please don't hesitate to share your thoughts with us at support@octafx.com.

Thank you for choosing Octa as your trusted broker. We look forward to supporting your continued success in trading!

Kind regards,
Octa Rep.

California
1 review
0 helpful votes
Follow Coach L.
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Good product n delivery.
February 5, 2025

Always received quick n in good condition. I have redeemed more than 10 items n very good so far.

Date of experience: January 26, 2025
Octa R. — Octa Rep
9 months ago

Dear Coach,

Thank you for sharing your positive experience with Octa! We're delighted to hear that you're satisfied with the products you've redeemed through our Trade & Win program and the efficient delivery process. Your kind words inspire us to continue providing a seamless and rewarding experience for all our traders.

We're thrilled to know that you've successfully redeemed over 10 items and found them to be of good quality and condition. Ensuring quick and reliable delivery of your rewards is one of our key priorities, and we're glad we've met your expectations so far.

Our Trade & Win program is designed to make your trading experience even more enjoyable by allowing you to earn points and redeem them for exciting gifts. Whether it's trading accessories, gadgets, or other items, we're always looking to enhance our reward offerings and deliver the best to our clients.

If you have any suggestions on how we can improve the Trade & Win program, we'd love to hear from you. Your input is invaluable in helping us improve and provide a superior experience.

If you need assistance or have any questions, feel free to contact us at support@octafx.com. Also, don't forget to follow us on social media and visit our website to stay updated on our latest features, promotions, and trading tips.

Thank you for choosing Octa as your trading partner. We look forward to continuing to provide you with a rewarding and reliable trading journey.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
Follow Felicia L.
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Perfect gift for CNY
February 2, 2025

It is a easy and fast claiming experience. Will do so again. Thank you.

Date of experience: January 23, 2025
Octa R. — Octa Rep
9 months ago

Dear Felicia,

Thank you for taking the time to rate and provide your feedback for Octa Trading platform. We are glad that you are able to utilize the 'Trade and Win' offer and claim the gifts with your accumulated prize lots. At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.

To stay up-to-date with our latest news and upcoming promotions, we invite you to follow our social media platforms. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
Follow Faisal S.
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Pleasant experience
February 2, 2025

Pleasant experience, easy to use broker. Hassle free. Easy withdrawal and deposit.

Date of experience: January 23, 2025
Octa R. — Octa Rep
9 months ago

Dear Faisal,

Thank you for such a high rating and for sharing your feedback with our Octa Trading platform. We are delighted to know that our customers are having a good experience using our platform. We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
Follow Shahiran S.
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Good n friendly broker, a lot of credit n prizes to be redeemed

Date of experience: January 23, 2025
Octa R. — Octa Rep
9 months ago

Dear Shahiran,

Thank you for taking the time to share your feedback about your experience with Octa. We're delighted to know you find our platform friendly and are enjoying the rewards from our 'Trade and Win' program by redeeming credits and prizes. At Octa, we continuously aim to enhance your trading journey by introducing exciting promotions, offers, and bonus packages.

We remain committed to providing exceptional services and ensuring that all our clients benefit from a wide range of opportunities and features. To stay informed about our latest updates and upcoming promotions, we encourage you to follow our social media channels.

If you have any further questions or require assistance, please don't hesitate to reach out via live chat or by emailing support@octafx.com. Our dedicated team is always here to help.

Kind regards,
Octa Rep.

Canada
1 review
0 helpful votes
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BEWARE OF SCAMMERS
January 27, 2025

The knowledge that this company had mislead me was really painful. They utilized dishonest means to steal all of my money. For months, I tried unsuccessfully to recoup my losses. Unfortunately, their customer care never responded to my multiple emails. I made the right decision by contacting S I M O N C H * C O M to help me reclaim my money from these unethical guys. Give them a try.

Date of experience: November 12, 2024
Octa R. — Octa Rep
3 months ago

Dear MICKY M.,

We’re truly sorry to hear about your experience and the frustration it has caused. Please know that we take such concerns very seriously.

We want to clarify that our team thoroughly reviews and responds to all emails sent to our official customer care channels. If you did not receive a response, it’s possible there was an issue with the contact method used or the email address provided.

The third party you mentioned in your review is not affiliated with Octa. To avoid fraudulent activity, we recommend not sharing personal data with third parties. Also, promoting third-party services is not permitted and may mislead other users.

If you need assistance with your Octa account, you can only contact our Customer Care team at support@octafx.com or via Live Chat.

If you have any specific feedback or concerns regarding our services, we’d be glad to hear from you and assist further.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Olubukayo T.
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Nice ordering process
January 18, 2025

Easy to use and hopefully the delivery will also be quick.

Date of experience: January 8, 2025
Octa R. — Octa Rep
10 months ago

Dear Olubukayo,

Thank you for taking the time to rate and provide feedback for the Octa Trading platform. We are glad that you are able to utilize the 'Trade and Win' offer and claim the gifts with your accumulated prize lots. We aim to ensure that the delivery is just as smooth and quick and are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.

We also would like to invite you to participate in our Invite a Friend program, where you can earn commissions for every lot your friends trade. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com (mailto:support@octafx.com). Our team is available to assist you at any time.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
Follow Wee Liang K.
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Friendly app
January 15, 2025

So far so good. Withdrawal sometimes takes quite long. Should allow bank transfer of funds to allow faster top up and withdrawal

Date of experience: January 5, 2025
Octa R. — Octa Rep
10 months ago

Dear Wee Liang,

Thank you for your feedback and the 4-star rating! We genuinely appreciate your support and your trust in Octa.

We sincerely apologise for any delays you may have experienced with withdrawals. At Octa, we prioritise processing all payments at the earliest. However, since we collaborate with local payment providers, occasional delays can occur due to bank approval processes or specific time frames.

To better assist you, please share your withdrawal ID so that we can investigate this matter further and ensure a smoother experience for you in the future. You may also suggest the withdrawal methods you prefer and we will forward it to the relevant department for consideration.

Should you ever face an issue, please don't hesitate to contact us directly via support@octafx.com. Our team is always here to resolve any concerns promptly and ensure your trading journey remains seamless.

Thank you again for your valuable feedback. We're committed to improving and making your experience with us even better!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Williams A.
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Very good
January 9, 2025

Values customers and very active towards customers complaints…

Date of experience: December 30, 2024
Octa R. — Octa Rep
10 months ago

Dear Williams!

We genuinely appreciate your feedback! At Octa, we hold our customers in the highest regard and are committed to addressing every complaint with the seriousness it deserves. Our dedicated support team is always available and eager to listen to your concerns and provide assistance. If you have any specific issues or questions that you would like to discuss, please do not hesitate to share them with us. We are here to ensure that your concerns are heard and will make every effort to resolve them as quickly and efficiently as possible. Your satisfaction truly is our top priority, and we are dedicated to making your experience with us positive and fulfilling!

Thank you once again for reaching out to us; your input is invaluable as we strive to improve our services continually.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow David K.
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Wonderful Octa
January 8, 2025

Very seamless process, best broker, best services, best freebies.

Date of experience: December 29, 2024
Octa R. — Octa Rep
10 months ago

Dear David,

Thank you so much for your kind words and for sharing your experience with Octa! We are thrilled to hear that you find our processes seamless and appreciate our services, platform, and giveaways.

At Octa, our goal is to provide an exceptional trading experience by combining efficiency, reliability, and rewarding features for all our clients. Your recognition of our efforts motivates us to continue improving and delivering even better services.

If there's anything more we can do to enhance your trading journey, we'd love to hear your suggestions. Feel free to reach out anytime at support@octafx.c.om or through our Live Chat.

Thank you for choosing Octa. We're honoured to be your trading partner and look forward to your continued success!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Ezinna E.
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Trade and win
January 5, 2025

I have been receiving the gifts items usually sent to me

Date of experience: December 26, 2024
Octa R. — Octa Rep
10 months ago

Dear Ezinna,

Thank you for your thoughtful review and for sharing your experience with our Trade and Win feature! We're delighted to know that you've been enjoying the gifts you've received through the program. At Octa, we take pride in rewarding our clients and making their trading journey more exciting and fulfilling.

We noticed your 4-star rating and would love to understand how we can make your experience even better. Is there anything we can enhance or any additional features you'd like to see? Your feedback is incredibly valuable and helps us improve to meet your expectations fully.

Feel free to share your suggestions or ideas with us at support@octafx.com or via Live Chat. We're here to listen and assist in any way we can!

Thank you for being an important part of the Octa community. We look forward to hearing from you and striving together for a perfect 5-star experience.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Terseer S.
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Excellent Service
January 4, 2025

Customer care is always amazing. Deposits and withdrawals are processed quickly and the birthday gifts are awesome.

Date of experience: December 25, 2024
Octa R. — Octa Rep
10 months ago

Dear Terseer!

Thank you so much for your incredibly kind words! We are absolutely thrilled to hear that you've had such a positive experience with our customer care team. It brings us great joy to know that our deposit and withdrawal processes have met your expectations and provided you with a seamless experience. Additionally, we are delighted to learn that you enjoyed the birthday gifts we provided! Your satisfaction is very important to us.

If there's anything else we can do to assist you or if you have suggestions on how we can improve your trading experience, please don't hesitate to contact us at support@octafx.com. We're here to help!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Gbenga A.
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Just Easy
December 30, 2024

I love easy it is to navigate the gifts available.

Date of experience: December 20, 2024
Octa R. — Octa Rep
10 months ago

Dear Gbenga,

Thank you for taking the time to rate and provide your feedback for the Octa Trading platform. We are glad that you are able to utilize the 'Trade and Win' offer and claim the gifts with your accumulated prize lots. At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.

We invite you to follow our social media platforms to stay up-to-date with our latest news and upcoming promotions. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Oluwafemi O.
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Relevant items
December 29, 2024

Include more relevant items to increase our choice of gifts. You can conduct a survey for people to suggest more items. Thank you

Date of experience: December 19, 2024
Octa R. — Octa Rep
10 months ago

Dear Oluwafemi,

Thank you for sharing your thoughtful suggestion with us. We truly appreciate your feedback about expanding our selection of gifts and conducting a survey to gather ideas from our community. It's a great idea, and we'll ensure that your suggestion will be forwarded to the relevant team for consideration as part of our future improvement plans.

Should you have any additional suggestions or specific gift ideas, please feel free to share them with us at support@octafx.com or through our live chat. Your feedback plays a key role in helping us improve and deliver the best possible experience.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Lawal I.
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Sharp
December 28, 2024

Nice experience and fun commendable swift easy to use

Date of experience: December 18, 2024
Octa R. — Octa Rep
10 months ago

Dear Lawal,

We truly appreciate you taking the time to share your experience with Octa! It's wonderful to hear that you find our platform swift, easy to use, and enjoyable. At Octa, our goal is to provide a seamless and efficient trading environment for all our users, and your feedback reaffirms that we're on the right track.

We would like to welcome you to join our Invite a Friend program where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our latest news and promotions, feel free to join our social media platform. If you have any additional questions, you can contact us via live chat or email at support@octafx.com (mailto:support@octafx.com). We are always available to help.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Babatunde A.
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Perfect
December 25, 2024

The platform has been a great one and I love it. Thumbs up

Date of experience: December 15, 2024
Octa R. — Octa Rep
10 months ago

Dear Babatunde,

Thank you for your kind words and positive feedback about our platform! We're delighted to know that you're enjoying your experience. We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Oladimeji A.
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Awesome
December 21, 2024

I have had an awesome experience with Octa fx in general.Octa Fx is an innovative and customer-centric company

Date of experience: December 11, 2024
Octa R. — Octa Rep
10 months ago

Dear Oladimeji!

Thank you for your positive feedback regarding your experience with Octa! We are delighted to hear that you find our services to be innovative and customer-centric. At Octa, we strive to provide an exceptional trading experience for all our clients by focusing on user-friendly platforms, competitive pricing, and extensive educational resources.

If you have any specific aspects of your experience that you'd like to share whether it's a feature you particularly enjoyed, our support services, or any challenges you may have faced please feel free to elaborate. Your insights help us understand what we're doing well and where we can improve.

Additionally, if you have any questions, concerns, or further suggestions, our customer support team is here to assist you. We are committed to ensuring that you have the best possible trading experience and are always available to help. Thank you once again for choosing Octa FX, and we look forward to continuing to support your trading journey!

Kind regards,
Octa Rep.

Pakistan
1 review
0 helpful votes
Follow Muhammad A.
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Great experience
December 21, 2024

Am trading at OctaFx since 4 years
OctaFx playing tremendous

But LOCAL BANK OPTION isn't available in Pakistan and it is a set back for new commers

Date of experience: December 11, 2024
Octa R. — Octa Rep
10 months ago

Dear Muhammad,

Thank you so much for your valuable feedback and for sharing your experience with Octa. We're thrilled to know that you've had a positive trading experience over the past four years, and we truly appreciate your loyalty!

We completely understand that the absence of local bank deposit options in Pakistan can pose a challenge for new traders. We recognize the importance of offering convenient payment methods, and your input will be passed on to our team for further consideration.

We are constantly working to improve our services, and feedback like yours helps us prioritize the needs of our traders. If you have any further suggestions or need assistance, feel free to reach out to us anytime via live chat or email.

Kind regards,
Octa Rep.