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OctaReviews 454

4.7

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From the business

Octa is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and a variety of services already utilised by clients from 180 countries with more than 40 million trading accounts.

The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.

Octa has also won more than 60 awards since its foundation, including the ‘Best Online Broker Global 2022’ award from World Business Outlook and the ‘Best Global Broker Asia 2022’ award from International Business Magazine.

Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational acti...


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Octa Reviews Summary

Octa has a rating of 4.7 stars from 454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention customer service, trading platform and best broker. Octa ranks 2nd among Currency Trading sites.

This company responds to reviews on average within 74 days

We monitor reviews for authenticity

Nigeria
1 review
0 helpful votes
Follow Olubukayo T.
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Nice ordering process
January 18, 2025

Easy to use and hopefully the delivery will also be quick.

Date of experience: January 8, 2025
Octa R. Octa Rep
8 months ago

Dear Olubukayo,

Thank you for taking the time to rate and provide feedback for the Octa Trading platform. We are glad that you are able to utilize the 'Trade and Win' offer and claim the gifts with your accumulated prize lots. We aim to ensure that the delivery is just as smooth and quick and are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.

We also would like to invite you to participate in our Invite a Friend program, where you can earn commissions for every lot your friends trade. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com (mailto:support@octafx.com). Our team is available to assist you at any time.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
Follow Wee Liang K.
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Friendly app
January 15, 2025

So far so good. Withdrawal sometimes takes quite long. Should allow bank transfer of funds to allow faster top up and withdrawal

Date of experience: January 5, 2025
Octa R. Octa Rep
8 months ago

Dear Wee Liang,

Thank you for your feedback and the 4-star rating! We genuinely appreciate your support and your trust in Octa.

We sincerely apologise for any delays you may have experienced with withdrawals. At Octa, we prioritise processing all payments at the earliest. However, since we collaborate with local payment providers, occasional delays can occur due to bank approval processes or specific time frames.

To better assist you, please share your withdrawal ID so that we can investigate this matter further and ensure a smoother experience for you in the future. You may also suggest the withdrawal methods you prefer and we will forward it to the relevant department for consideration.

Should you ever face an issue, please don't hesitate to contact us directly via support@octafx.com. Our team is always here to resolve any concerns promptly and ensure your trading journey remains seamless.

Thank you again for your valuable feedback. We're committed to improving and making your experience with us even better!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Williams A.
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Very good
January 9, 2025

Values customers and very active towards customers complaints…

Date of experience: December 30, 2024
Octa R. Octa Rep
9 months ago

Dear Williams!

We genuinely appreciate your feedback! At Octa, we hold our customers in the highest regard and are committed to addressing every complaint with the seriousness it deserves. Our dedicated support team is always available and eager to listen to your concerns and provide assistance. If you have any specific issues or questions that you would like to discuss, please do not hesitate to share them with us. We are here to ensure that your concerns are heard and will make every effort to resolve them as quickly and efficiently as possible. Your satisfaction truly is our top priority, and we are dedicated to making your experience with us positive and fulfilling!

Thank you once again for reaching out to us; your input is invaluable as we strive to improve our services continually.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Wonderful Octa
January 8, 2025

Very seamless process, best broker, best services, best freebies.

Date of experience: December 29, 2024
Octa R. Octa Rep
9 months ago

Dear David,

Thank you so much for your kind words and for sharing your experience with Octa! We are thrilled to hear that you find our processes seamless and appreciate our services, platform, and giveaways.

At Octa, our goal is to provide an exceptional trading experience by combining efficiency, reliability, and rewarding features for all our clients. Your recognition of our efforts motivates us to continue improving and delivering even better services.

If there's anything more we can do to enhance your trading journey, we'd love to hear your suggestions. Feel free to reach out anytime at support@octafx.c.om or through our Live Chat.

Thank you for choosing Octa. We're honoured to be your trading partner and look forward to your continued success!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Ezinna E.
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Trade and win
January 5, 2025

I have been receiving the gifts items usually sent to me

Date of experience: December 26, 2024
Octa R. Octa Rep
9 months ago

Dear Ezinna,

Thank you for your thoughtful review and for sharing your experience with our Trade and Win feature! We're delighted to know that you've been enjoying the gifts you've received through the program. At Octa, we take pride in rewarding our clients and making their trading journey more exciting and fulfilling.

We noticed your 4-star rating and would love to understand how we can make your experience even better. Is there anything we can enhance or any additional features you'd like to see? Your feedback is incredibly valuable and helps us improve to meet your expectations fully.

Feel free to share your suggestions or ideas with us at support@octafx.com or via Live Chat. We're here to listen and assist in any way we can!

Thank you for being an important part of the Octa community. We look forward to hearing from you and striving together for a perfect 5-star experience.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Terseer S.
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Excellent Service
January 4, 2025

Customer care is always amazing. Deposits and withdrawals are processed quickly and the birthday gifts are awesome.

Date of experience: December 25, 2024
Octa R. Octa Rep
9 months ago

Dear Terseer!

Thank you so much for your incredibly kind words! We are absolutely thrilled to hear that you've had such a positive experience with our customer care team. It brings us great joy to know that our deposit and withdrawal processes have met your expectations and provided you with a seamless experience. Additionally, we are delighted to learn that you enjoyed the birthday gifts we provided! Your satisfaction is very important to us.

If there's anything else we can do to assist you or if you have suggestions on how we can improve your trading experience, please don't hesitate to contact us at support@octafx.com. We're here to help!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Gbenga A.
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Just Easy
December 30, 2024

I love easy it is to navigate the gifts available.

Date of experience: December 20, 2024
Octa R. Octa Rep
9 months ago

Dear Gbenga,

Thank you for taking the time to rate and provide your feedback for the Octa Trading platform. We are glad that you are able to utilize the 'Trade and Win' offer and claim the gifts with your accumulated prize lots. At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.

We invite you to follow our social media platforms to stay up-to-date with our latest news and upcoming promotions. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Oluwafemi O.
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Relevant items
December 29, 2024

Include more relevant items to increase our choice of gifts. You can conduct a survey for people to suggest more items. Thank you

Date of experience: December 19, 2024
Octa R. Octa Rep
9 months ago

Dear Oluwafemi,

Thank you for sharing your thoughtful suggestion with us. We truly appreciate your feedback about expanding our selection of gifts and conducting a survey to gather ideas from our community. It's a great idea, and we'll ensure that your suggestion will be forwarded to the relevant team for consideration as part of our future improvement plans.

Should you have any additional suggestions or specific gift ideas, please feel free to share them with us at support@octafx.com or through our live chat. Your feedback plays a key role in helping us improve and deliver the best possible experience.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Lawal I.
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Sharp
December 28, 2024

Nice experience and fun commendable swift easy to use

Date of experience: December 18, 2024
Octa R. Octa Rep
9 months ago

Dear Lawal,

We truly appreciate you taking the time to share your experience with Octa! It's wonderful to hear that you find our platform swift, easy to use, and enjoyable. At Octa, our goal is to provide a seamless and efficient trading environment for all our users, and your feedback reaffirms that we're on the right track.

We would like to welcome you to join our Invite a Friend program where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our latest news and promotions, feel free to join our social media platform. If you have any additional questions, you can contact us via live chat or email at support@octafx.com (mailto:support@octafx.com). We are always available to help.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Babatunde A.
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Perfect
December 25, 2024

The platform has been a great one and I love it. Thumbs up

Date of experience: December 15, 2024
Octa R. Octa Rep
9 months ago

Dear Babatunde,

Thank you for your kind words and positive feedback about our platform! We're delighted to know that you're enjoying your experience. We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Oladimeji A.
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Awesome
December 21, 2024

I have had an awesome experience with Octa fx in general.Octa Fx is an innovative and customer-centric company

Date of experience: December 11, 2024
Octa R. Octa Rep
9 months ago

Dear Oladimeji!

Thank you for your positive feedback regarding your experience with Octa! We are delighted to hear that you find our services to be innovative and customer-centric. At Octa, we strive to provide an exceptional trading experience for all our clients by focusing on user-friendly platforms, competitive pricing, and extensive educational resources.

If you have any specific aspects of your experience that you'd like to share whether it's a feature you particularly enjoyed, our support services, or any challenges you may have faced please feel free to elaborate. Your insights help us understand what we're doing well and where we can improve.

Additionally, if you have any questions, concerns, or further suggestions, our customer support team is here to assist you. We are committed to ensuring that you have the best possible trading experience and are always available to help. Thank you once again for choosing Octa FX, and we look forward to continuing to support your trading journey!

Kind regards,
Octa Rep.

Pakistan
1 review
0 helpful votes
Follow Muhammad A.
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Great experience
December 21, 2024

Am trading at OctaFx since 4 years
OctaFx playing tremendous

But LOCAL BANK OPTION isn't available in Pakistan and it is a set back for new commers

Date of experience: December 11, 2024
Octa R. Octa Rep
9 months ago

Dear Muhammad,

Thank you so much for your valuable feedback and for sharing your experience with Octa. We're thrilled to know that you've had a positive trading experience over the past four years, and we truly appreciate your loyalty!

We completely understand that the absence of local bank deposit options in Pakistan can pose a challenge for new traders. We recognize the importance of offering convenient payment methods, and your input will be passed on to our team for further consideration.

We are constantly working to improve our services, and feedback like yours helps us prioritize the needs of our traders. If you have any further suggestions or need assistance, feel free to reach out to us anytime via live chat or email.

Kind regards,
Octa Rep.

Canada
1 review
0 helpful votes
Follow Saqib A.
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Fast Deposit & withdrawals, With 24/7 Customer care for any query easy and flexible platform for growing financially love it!

Date of experience: December 11, 2024
Octa R. Octa Rep
9 months ago

Dear Saqib,

Thank you for taking the time to share your positive experience with Octa! We're thrilled to hear that you're enjoying our fast deposit and withdrawal processes, 24/7 customer care, and the flexibility of our platform.

At Octa, we're dedicated to providing a seamless trading experience to help you achieve your financial goals. Knowing that you love the platform motivates us to continue improving and delivering the best possible services to our valued clients.

If you have any questions or need assistance, please don't hesitate to reach out to us via live chat or email. We're always available to assist you.

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
Follow Surina M.
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Great trade platform
December 20, 2024

Great trade platform.still new and exploring more.Smooth transaction and very fast transfered.i am looking forward to learn more trade skills.

Date of experience: December 10, 2024
Octa R. Octa Rep
9 months ago

Dear Surina,

Thank you so much for your kind feedback! We're delighted to hear that you're enjoying our platform and finding the transactions smooth and fast.

If you're new to trading, we invite you to explore our comprehensive educational platform, where you can enhance your trading skills through a variety of resources. Additionally, be sure to check out our YouTube channel for webinars hosted by our expert trainers and traders—they're a great way to deepen your knowledge.

To stay updated with our latest news and promotions, don't forget to follow us on our social media platforms. You can get in touch with us via live chat or email if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Ali T.
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Super excited
December 11, 2024

Very reputable company, it always fun to trade with right brokerage

Date of experience: December 1, 2024
Octa R. Octa Rep
10 months ago

Dear Ali!

We truly appreciate your kind words and feedback! It brings us immense joy to learn that your experience with our platform was a positive one. Our primary objective is to provide outstanding service to our valued clients, and we take great pride in our ability to assist and support you. Rest assured, we are always here and ready to help you with any questions, concerns, or issues. Your satisfaction is incredibly important to us, and we aim to address all your needs promptly and effectively.

Please don't hesitate to reach out if you have any questions or need support along the way. We're here to help at support@octafx.com, and we look forward to continuing to provide you with the best trading experience. Thank you once again for choosing Octa, and happy trading!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Great
December 9, 2024

Nice operating systems, good spreads and quick payments. Never had a problem with them, only my trading sucks!

Date of experience: November 29, 2024
Octa R. Octa Rep
10 months ago

Dear Oba,

Thank you for your kind words and positive review! We're delighted to hear that you're satisfied with our platform, spreads, and quick payment processing. Providing a seamless and efficient trading experience is our priority, and it's great to know we've met your expectations.

Regarding your trading journey, we understand that trading can sometimes be challenging. To help you enhance your skills and confidence, we encourage you to explore our educational resources:

1) YouTube Channel: Gain access to expert-led tutorials, trading strategies, and market analysis to help refine your approach.

2) Webinars: Participate in live sessions with professionals who can guide you on key trading concepts and answer your questions.

3) Demo Account: Practice trading in a risk-free environment to test strategies and improve decision-making before trading live.

If you need further support or have any questions, please don't hesitate to reach out to us at support@octafx.com or via our 24/7 Live Chat. We're here to ensure your trading experience with Octa remains smooth and rewarding.

Thank you for choosing Octa. We're excited to be a part of your trading journey and look forward to seeing your continued growth and success!

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
Follow Ibikunomaa G.
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Nice program
December 9, 2024

It was seamless, the process is one too good and wish for more patronage.

Date of experience: November 29, 2024
Octa R. Octa Rep
10 months ago

Dear Ibikunomaa,

Thank you for your wonderful review! We're thrilled to hear that you found our platform seamless and the process efficient. At Octa, we aim to provide a hassle-free and user-friendly trading experience for all our clients. Your kind words motivate us to maintain and enhance the quality of our services.

To further support your trading journey, we encourage you to explore our educational resources on our YouTube channel, where you'll find expert-led educational videos and trading strategies. We also host live webinars, which are perfect for gaining deeper market insights and learning advanced techniques directly from professionals.

If you're interested in honing your skills, don't forget to make use of our demo account. It allows you to practice trading in a risk-free environment while exploring the platform's features.

Should you have any suggestions or questions or need assistance, feel free to reach out to us at support@octafx.com or via our 24/7 Live Chat. We're always here to help and ensure your trading experience with Octa remains exceptional.

Thank you for choosing Octa as your trusted trading partner. We look forward to being a part of your continued success!

Kind regards,
Octa Rep.

Singapore
1 review
0 helpful votes
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Good
December 8, 2024
Updated review

Good good good good good good Good good good good good good good

Date of experience: November 28, 2024
Octa R. Octa Rep
10 months ago

Dear Elvin Ooi!

We greatly appreciate your kind and positive feedback! It truly warms our hearts to know you have had such a wonderful experience with us. Our team works tirelessly to ensure that we provide the highest level of service and offer only the finest quality gifts to all of our valued customers. Your satisfaction is our top priority, and hearing your thoughts reassures us that we are on the right path.

To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.


Good
December 8, 2024
Previous review

Good Good Good Good Good
Fast draw, easy to trade,
Trust in Singapore, Learn from Demo,

Date of experience: November 28, 2024
Nigeria
1 review
0 helpful votes
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GREAT
December 6, 2024

Quite simple and straightforward, I was impressed about the interactive nature and the ease of completing the process

Date of experience: November 26, 2024
Octa R. Octa Rep
10 months ago

Dear Anthony,

Thank you for taking the time to share your feedback with us! We're glad to know that you found our platform simple and interactive. Your satisfaction is our priority, and hearing about your positive experience truly motivates us to continue improving.

We'd love to know what features or enhancements you'd like to see in our app to earn a 5-star rating from you. Is there a specific feature or improvement you'd like to see in the app? Your suggestions are incredibly valuable, and we're committed to making the app as user-friendly and efficient as possible.

Please feel free to share any thoughts or ideas you may have. We're always here to listen and improve.

Once again, we're grateful to have you as part of the Octa community and look forward to providing you with even better service moving forward.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Good 💯
December 5, 2024

It's been great and I can't wait to receive the items

Date of experience: November 25, 2024
Octa R. Octa Rep
10 months ago

Dear Edebeatu Tochukwu,

Thank you for sharing your enthusiasm about our Trade and Win feature! We're delighted to hear that you're enjoying the experience and are eagerly looking forward to receiving your items.

At Octa, we designed the Trade and Win program to reward our clients for their dedication and activity on our platform. It's wonderful to know that it's adding value to your trading journey. Once your rewards are processed, you'll receive an update, and we're confident you'll love your items when they arrive!

If you have any questions about the delivery process or need assistance with anything else, please don't hesitate to reach out to us via support@octafx.com or Live Chat. We're here 24/7 to help.

Thank you for choosing Octa, and we wish you continued success in your trading journey!

Kind regards,
Octa Rep.