I had a terrible experience with OffGamers, and I feel it's necessary to warn others about their lack of transparency and poor customer treatment. I have been using PayPal and my card for multiple transactions on OffGamers without any issues. Then suddenly, without any warning, I discovered that both payment options were removed from my account. When I contacted support, I received contradictory and unprofessional responses: 🔹 First, they asked me to provide PayPal verification documents to "confirm my identity."
🔹 Later, they changed their stance and told me that no verification was required anymore.
🔹 Shortly after, they completely removed my ability to pay with PayPal and my card without any valid reason. When I asked for an explanation, I received a completely unacceptable response from support, stating that this was an "internal decision" and was final with no possibility of appeal. This clearly shows a lack of transparency and unfair treatment of customers! If they can randomly restrict payment methods without providing a legitimate reason, what guarantees that they won't suddenly lock your account, refuse your payments, or take other unjustified actions against you? Instead of providing a logical explanation or a fair resolution, they simply gave generic responses and refused to discuss the issue any further. This shows a complete lack of customer respect and professionalism. If you value reliability, transparency, and fair customer service, I strongly advise you to AVOID OffGamers! #OffGamers #UnfairDecision #PoorCustomerService #LackOfTransparency #AvoidScams
I needed help with a purchase and they were right there help guide me through it. Quick and responsive service. I will definitely make purchases through them in the future.
Warning! OFFGAMERS Scammer site, scam customers.
An Amazon Gift order, Amazon freezes funds indicating that the codes were also illegal and invalid, support is requested from Offgamers who pretend to be ignorant... an appeal is made to PayPal. As a result of this, Offgamers blocks another order paid for USDT and says that until the Paypal cases are closed, they do not return the funds from the last order, which has nothing to do with the Amazon Gift order. Then the case is closed at PayPal and Offgamers continues without delivering the last order, without refunding the money for this order and having delivered illegal Amazon codes.
Be very careful OFFGAMERS IS A SCAM, THEY DO NOT GIVE SUPPORT...
It is all automated and with duplicate, repeated responses that are not even interested in helping a customer. If you want to avoid losing money, DO NOT BUY AT OFFGAMERS.
I bought 3 CD keys from the website only to find out they were used not by me or anyone I know however due their so called investigation I am being redirected in circles. I am at a loss of money with no product and left with a terrible experience. Would not recommend.
They stole over $300 almost 2 months ago and refuse to do anything about it. This is theft and fraud. Do not use these scumbags.
Response: I have given these people the order numbers, provided payment receipts multiple times and emailed them. They refuse to provide me with anything.
Don't trust these frauds and thieves. They just don't want their bad customer service shown in public, they don't actually want to help anyone or to resolve anything.
Hi Aidan J,
We apologize for the inconvenience caused, we would like to take this opportunity to address your issue in detailed and perhaps seek a resolution in this matter. You may kindly contact us via support@offgamers.com with the order details for further review. We will await for your prompt response.
Code is invalid but their customer service will ask you to contact the company that you bought the code on instead. They are saying if it doesn't work, it is your problem. Not theirs. So buyer bewares.
Hi Sam,
Please accept our sincerest apologies for any inconvenience this may have caused you. Kindly do reach out to our support team via email at support@offgamers.com to elaborate further on your inquiry and issue encountered, as our team would love the opportunity to assist and resolve this matter with you further.
Thank you.
The gift card code do not work and then when you ask them to review it they ask you for identification and more information about yourself than the issue that you're having with the purchase you made. It seems like a scam they want more information about yourself then fixing the issue with the gift card is not working.
Hi there Matthew!
First and foremost, our sincerest apologies for the inconvenience caused to you regarding this matter. We understand how this has negatively impacted your experience here with us as well as your perception of our company.
Pertaining to your issue, we'd appreciate if you can provide more details directly to us at support@offgamers.com. Our team who will be conducting the investigation for your code issue case will need the requested screenshots from you in order to investigate it with the Publisher. The publisher will then conduct an investigation of their own and to identify what might cause the issue, as we do not have direct access to their system to check on the codes. We once again apologize for the inconvenience caused.
This is the online shopping site that I've been searching for. I don't need to go out or experience difficulties whenever I need to use my debit card to buy codes! Will recommend to my friends and also use this whenever I need to renew my PlayStation Plus Membership! Can't wait to buy my next code!
Hi Daniel!
Thank you so much for taking the time to leave us a 5 star review. We always try our best to be best out there when it comes to the overall experience. Knowing that we have made you feel this way has no doubt made our entire week. Thank you so much for your support and we look forward to your next purchase!
I always buy topups from Offgamers, have been buying topups from them since 5 years.
Recently i found a site called Kunyo. They are awsome too. Fast delivery and better service.
Check them out: https://kunyo.co/
Hi Patrick K,
Thank you so much for taking the time to leave us a review. Here in OffGamers, we constantly look for ways to improve upon our services, and getting constructive feedbacks on it will surely move us closer towards reaching our goal.
Thank you for your support and we look forward to your next purchase
I've bought a lot of game cards from this site, never had any issues except for when I was in error and the customer service team were great(and fast)
Verification is a bit of a pain, but simple to do and necessary I suppose.
Highly recommended
Hi Paul M.,
Thank you so much for taking the time to leave us a review! We are glad that your online shopping experience with us managed to make it a positive experience for you! We always strive to provide the best level of service to all our customers and knowing that we have managed to extend what we always aim for to you has no doubt made the rest of our week. We look forward to your continuous support!
Cheers, and have a great day! Many thanks for the review once again.
I have bought from OffGamers multiple times without any problems! They are the cheapest out there with gift cards. If you find cheaper It's either not going to work or the fees are gonna make it even more expensive. This site has always been good.
I have bought Japanese Gift Cards for a year now. Offgamers is for sure one of the best websites to buy these sort of things.
Moreover, the Codes do not tend to come late (once it did take some hours, but as i contacted their support, they sent me directly).
Besides that, it has another major factor: Reliability. Their price is also fair.
Bought two Japanese Google Play cards from Europe and they all worked perfectly. Simple and straightforward system for something you would expect to be a lot more complicated. Couldn't ask for better.
Ive been with them for years... so yeah. Good company. Highly recommended...
They sell to customers from my country, you wont believe the bad rep African countries get on websites like this but offgamers break the mould. Bless you guys, keep up the good work
Dont worry about buying at them, if your transaction with them is on hold or pending they will help you out immediately. If you want a refund they'll do it the same day, all keys are working and fast delivery like a hot rod!
Hi Miguel,
Thank you for your review and 5 Star rating. We are happy to hear that you have a good impression of us, we do strive to ensure that we are constantly improving our service. We are always happy to assist and help our customers should they require our assistance.
Never had a problem with any of my purchases and customer support is spot on. The loyalty points can be redeemed easily with any hassle plus there are options to have instant discounts or accumulate points.
I've ordered both gold and CD-keys from this site and they have been the best out there hands down. Gold delivery happened right away, literally 15 mins after the order. CD-key for Cataclysm was at least $10 cheaper that the retail edition and was delivered within 5 mins of my order Best service to use by a long shot... PS. I can't attest to whether or not they're the cheapest out there but they offer the best most reliable service at a cheaper than retail price... I normally don't care enough to write reviews but after having one of the worst CD-key purchase experiences tonight i feel compelled to give props where props is due.
I was a bit hesitant on purchasing here first because I've had some experiences with other sites that took forever to provide me with the digital code but this one was really easy! My favorite go to when I need some quick PSN cards. Thank you!
This has been an awesome OffGamers website, delivered my code within 5 minutes for very cheap price! Would definitely buy from there again and again, and I recommend it.
Hello Elijah,
Thank you for taking the time to leave us a fantastic review. We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations. Thank you again for your support and we look forward to your continuous patronage.
Been over 5 years since I needed to use this website, focused on college and jobs and stuff, and back then the website was amazing still, if not for minor faults here and there that I can't remember at the moment.
Come 2016 and the collection has grown tremendously, and payment methods have expanded to include various methods of online payments, not sure if they have an offline option I didn't check.
Top notch, great job you guys.
Overview
OffGamers has a rating of 3.2 stars from 1,000 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OffGamers most frequently mention gift cards, fast delivery and good service. OffGamers ranks 5th among Games sites.
At OffGamers, we are on a mission to provide a trusted platform for authentic purchases, ensuring transparency and a seamless experience for all your digital needs. Our vision is to be the go-to destination where users of all ages and interests can conveniently access a broad array of digital products and services through trusted official channel.
Whether you're a passionate gamer, a digital enthusiast, or someone in need of software solutions, OffGamers is here to cater to your needs.
Our core values guide everything we do:
- Authenticity: We guarantee the authenticity and legitimacy of all products and services offered on our platform. You can trust that every purchase you make through OffGamers is genuine and reliable.
- Integrity: We uphold transparency, reliability, and flexibility in every interaction. Our commitment to integrity ensures that our users trust us to deliver on our promises and provide them with a satisfying experience.
- Reliability: We prioritize delivering secure transactions, prompt customer support, and authentic products. Our goal is to ensure that gamers worldwide can confidently indulge in their gaming pursuits hassle-free, knowing that OffGamers has their back.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for contacting us. It appears that the email screenshot that you provided did not indicate which Gift Card number is in violation, so we're unable to verify if the Gift Card is indeed purchased from OffGamers or elsewhere.
Kindly reply to our email and attach any supporting document so we can probe further. Thank you.