• OLDIES.com

OLDIES.com

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Overview

OLDIES.com has a rating of 3.3 stars from 112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OLDIES.com most frequently mention great selection. OLDIES.com ranks 4th among DVD sites.

  • Service
    39
  • Value
    38
  • Shipping
    38
  • Returns
    21
  • Quality
    34
Positive reviews (last 12 months): 40%
Positive
2
Neutral
0
Negative
3
15
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How would you rate OLDIES.com?
Top Positive Review

“Some good stock at Oldies.com”

Robert B.
5/24/24

Some fine variety of music can be had from Oldies.com especially when catalog from the Bear Family Records group from Germany is added in to the music pot!

Top Critical Review

“Bogus ship date and DVD won't play”

Joyce G.
12/17/23

DVD didn't arrive in stated time. First call I was told it was in stock and they didn't know why it had not shipped. A supervisor would be told and I would get an email about shipment— never happened.Second call told they had been busy and it would be sent. I just wanted by then to cancel the order to which I was told could not be done. Rude, nasty people.DVD finally arrived and will not play. All I get is disc error. It is not my player because all my others play just fine I have ordered from this company before and not had a problem, but this time has been awful. I will not use them again. Not worth the hassle.They must have hired new employees that don't care about customer service. I'll stick with Amazon!

Reviews (112)

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customer service (35)
Thumbnail of user billc720
Virginia
1 review
0 helpful votes
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October 7th, 2020

They have a great selection and very fair prices. The cover is pretty good, too. There are lots of titles you can't find anywhere else.

Thumbnail of user miker70
Canada
1 review
4 helpful votes
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March 14th, 2013

Stay away. Non existent customer service. Call and you get put on hold. Emails go unanswered. Been waiting a week for them to ship my order.

Thumbnail of user jamesc2107
Maryland
1 review
0 helpful votes
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March 28th, 2020

Selection terrific. Service outstanding. Serials and old movies that they provide better than anyone else.

Thumbnail of user lindap924
Canada
1 review
0 helpful votes
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March 8th, 2020

Oldies.com has an excellent selection of DVDs and their service is topnotch. I have been very satisfied!

Thumbnail of user nicoles107
Arizona
1 review
8 helpful votes
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January 1st, 2016

I am severely displeased with the service I have received from Oldies.com!

I placed an order for a blanket on the 17th of December. Having received an emailed receipt, I believed the transaction was complete. I had paid the 33.06 and my bank account was evened out. So I began the wait for the blanket to arrive.

However, two days later, I received an email stating that there was a problem with my order. I checked my bank, the 33.06 had been returned to my account. I cancelled the initial order and decided to try again. I did so, but this time the money wasn't taken out for THREE WHOLE DAYS. I called and talked to a very rude representative who told me that the money would be taken out. I checked my bank and sure enough, 33.06 was taken out of my account for the blanket. I thought that would be the end of it.

Sadly, on the 30th of December nearly TWO WEEKS after the first initial attempt at ordering, another 33.06 was taken from my account! I called to inquire about this problem and got yet another very rude, very disrespectful representative who told me that it wasn't his problem. I told him to transfer me to someone who could help, so he transferred me to the accounting department. They didn't answer, instead I got a voicemail box. I left a message and never received a call back. I understand that it's the holidays, but December 30th is generally a working day. It was very early in the day, I should have at least gotten a call back.

I will NEVER order from this website ever again. The service is terrible. Money will be taken and given back at random, and even more money will be taken for no particular reason. Want something cool and retro? Go find it somewhere else. ANYWHERE else will at least treat you with some sort of decency and respect. Not to mention, they won't screw around with your bank account.

Thumbnail of user cassaram
California
1 review
4 helpful votes
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December 17th, 2020

I ordered one CD back on November 25th, here it is December 17th, almost Christmas, and my order hasn't even been shipped yet. What a joke

Thumbnail of user garyc941
Missouri
2 reviews
1 helpful vote
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November 8th, 2020

Oldies is not only old stuff, they have new stuff also. Music, movies, cups, dolls, nostalgia, etc.

Thumbnail of user charlesh1104
Georgia
1 review
0 helpful votes
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May 26th, 2020

Great retailer of fantastic and hard to get CD, s LP, s and Classic DVD movies. Fast shipping and great prices for the shopper.

Thumbnail of user anthonyb796
New York
6 reviews
11 helpful votes
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May 14th, 2021

I am still waiting for two more items. One is a DVD and a CD. The DVD movie is In the Cut with Meg Ryan - Director Uncut and the CDS of Richard Marx

Tip for consumers:
Make sure you get your order

Products used:
DVD, CDs

Service
Value
Shipping
Returns
Quality
Thumbnail of user ajp36
Arizona
1 review
0 helpful votes
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April 8th, 2022

Excellent company to do business with, honest, trustworthy, capable, available, fun site to use...

Tip for consumers:
N/A

Products used:
Dvds, CDs.

Service
Value
Shipping
Quality
Thumbnail of user sg46
Virginia
1 review
7 helpful votes
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February 28th, 2015

My order was cancelled without any notification. Customer service ARGUES with you. It's not right/

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Jordan C.

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