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OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good nice experience with the booking with the marina, she explained everything.
Thank you for your feedback. We are glad to learn that it was a satisfactory experience. We look forward to assisting with your future travel needs.
I love Easy To fine flights and good prices is very good thanks
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They didn't give me one dollar on two return tickets from Melbourne to Brisbane, my wife and I couldn't go because we had Covid and they made up charges and took the lot. Don't use them
Thank you for your feedback. Only the airline can authorize refunds from their company. As an agency we must abide by the rules they have set.
Thank you for your feedback. Please contact our representatives if you have any questions or concerns
Vicki is very helpful. My reservation was made quickly as with flights that fit my needs.
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It's been nice to book our trip with one travel, definitely 5 stars
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Amazing and perfect experience and thank you
They also held my booking when there were banking issues and I could pick up from where I left off
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I am still waiting for my e-ticket, money has been deducted earlier this morning but so far no sign of any e-ticket and seat confirmation. ******* Booking reference
You have now received information on your reservation. If you have questions please don't hesitate to contact our representatives.
OneTravel provides excellent online service that facilitates travel arrangements such as flights, accommodation, and transportation. I always use OneTravel.
Thank you for your feedback. We look forward to assisting with your future travel needs.
When I pay my card it should show on my receipt in my email the full amount but it seems my card has been charged for more than 1400 NZD. The only amount shown that was $1053.72.
24 hours later I still not received the ticket even though the travel details where sent and the booking confirmed.
Please send it
So far so good. Not sure I'd I used the service before
Very reliable service. I've dealt with this service before and had excellent satisfied
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Great site. Easy experience and great prices. I will use the site again!
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A little confusing but only selecting flights to be safe -
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Mystery 78 dollar charge the day after booking, no receipt, no explanation for the charge, thanks scumbags
Thank you for your feedback. If you were charged a different amount than what you are shown as authorized on the email confirmation please contact our representatives so they can look into it for you.
You may also want to check with your financial institution to see if they charged a fee since we are a US based company and charge in USD.
Very good so far. Getting ready to leave. Do we receive boarding passes by e mail.
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Thanks for your efficient service and your customers service. Much appreciated.
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Very good! Clear easy site to use.
No long forms to fill in,will definitely use one travel again
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Had to complete the booking on the phone after the bank put a stop on my card.
Thank you for your feedback. Please contact our representatives if you have questions or concerns.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We are glad to learn that it was a satisfactory experience. We look forward to assisting with your future travel needs.