OneTravel

I made a non-changeable/refundable reservation and then called to change it and they were great! I was able to change my flight, date and time with no additional cost. Agent was thorough and accommodating.

Yes, I enjoyed it. This is mainly because my confidence in the system was somehow dim. Even after completing the form was a bit Gitty but my confidence improved when I received the booking confirmation details. Even there, until those details are used to materialize the travel.

I was charged for preferred seating on 1 leg of a 6 leg trip, tried to change the seats but the system does not let me (BTW the seats assigned are not preferred seating but just regular seats and I was charged $170). Phoned for help and was told that my request would be sent to a help desk and they would contact me. Never contacted, when I phoned back, it was confirmed that I had a request in but told to wait. Waited three weeks and sent an email, told to use the system. Contacted the airline and was told that because it was booked through this site, I had to deal with them. I just want them to either fix it for me or cancel the seat request and let me deal with the airline.

This site and the people you speak to are all Frauds. I booked a flight and when I checked my bank account it was never booked but yet somehow I was charged a few hours later for 3 different flights (from a different state) I called one travel and the info they claim to have didn't match my bank statements. Something is not right. The website is a scam. Not to mention the grammar on the site is terrible. Also, it shows that they are located in Las Vegas but when I spoke to customer service they said they are "only located in India and no where else in the world". Why is that? Doesn't sound right to me. They can scamming people.

I was able to book for the next day and return within the week. I got desirable seats and departure and arrival times are satisfactory. The seats are practical for me, and I have flown with this airline before.Excellent service all the time.

Worst company ever,
Everything was a mess, paid for seats and were added to the wrong flight and tried to change them with no luck, at one point I wasn't even sure if my trip was booked because I never even got a confirmation, I had to call the airport myself to confirm that I even had a flight, they left me high and dry and kept brushing me off, kept me waiting forever and did nothing. I say run like hell!

I haven't left yet, but while trying to online check in and print my boarding pass for tomorrow's flight to Atlanta I eventually discovered that I am not flying West Jet as expected, instead I am flying Delta, which won't let me check in online, because of the West Jet booking. This means another 30 minutes standing in line at Pearson. There has been no mention of this in any of the communication from One Travel. It wasn't even a real bargain. Never again, from now on I will deal only with West Jet directly

This is the worst online travel booking experience I have ever had - Poor customer service, lack of communication, unable to receive refund.
On Sep. 9 I purchased an online ticket from Lisbon Portugal to Venice Italy only to be stuck in Paris due to a 3 hr delay departure from Lisbon by Iberia operated by Vueling. I missed the connection from Paris to Venice. I was not able to receive any support in Paris from Vueling and ended up having to buy a new ticket with EasyJet in order to go to Venice. Once I got home I contacted OneTravel and Vueling numerous times and still have not received my refund from either company. Both companies are blaming each other and neither is taking accountability or responsibility for what happened in Paris.

It has been smooth and painless. I will used One Travel again.

I believe the reading is less confusing than in other booking places...sometimes you are not sure if you are booking the right date and time.
However, the car deals are not competitive compared to other places that allow the retail price to book outside the airport while picking the vehicle in the airport.

Tried to get cheap tickets for me and a friend to Korea. This website is connected to a couple others, including Cheapoair and cheaptkts.com, apparently. The second I hit "book", they throw the price up by at least $600. So they lie to you right off the bat. After trying to catch these "sold out deals", I get a phone call from a representative who, all of them, had accents I could not pinpoint. They tried offering me a lower rate, I gave them my credit card information, then after it was booked, he told me one of the tickets were a little more expensive. By a couple hundred bucks! It all seemed really shady so I cancelled it immediately, never got a confirmation, and my credit card was held up for a week before I finally got my money back. A lot of people say they're charged double or their reservations don't exist and are left stranded. AVOID "CHEAP" TICKETS AT ALL COSTS!

Buyers be aware.
Don't ever book with them! Just tried to book a flight on one of their websites, not knowing that its theirs. I thought it was the official airline webpage. I booked and ended up with a completely different airline, different terminal and so on. This was not shown or stated before i booked it. We rang straight away and tried to cancel and they wanted $100 fee for canceling. The fee was not mentioned in their terms and conditions either. I started looking for reviews for onetravel and found very bad ratings and many people which had the same problems with them or even worse.

I booked for 2 passengers, one gets assigned a seat and the other one doesn't (boarding pass says GATE) so at the gate, the Air Canada agent (herself grumpy and impatient) seats us really far from one another and we gave to switch with neighboring passengers to be able to sit together.

Also, while reserving, I entered our frequent flyer program account numbers but apparently they never found their way onto our reservation so now I gave to chase my reward points manually myself because of One Travel's negligence or incompetence.

I think I might have saved something like $120 between the two of us, certainly not worth the headaches.