So far it's been really easy to book a flight with you guys. The help from the customer service rep was great.
Scam corrupt crappy company,,, why does America allow such corruption... someone needs to end such corruption in companies like this one. Scam corrupt crappy company,,, why does America allow such corruption... someone needs to end such corruption in companies like this one. Scam corrupt crappy company,,, why does America allow such corruption... someone needs to end such corruption in companies like this one. Scam corrupt crappy company,,, why does America allow such corruption... someone needs to end such corruption in companies like this one. Scam corrupt crappy company,,, why does America allow such corruption... someone needs to end such corruption in companies like this one. Scam corrupt crappy company,,, why does America allow such corruption... someone needs to end such corruption in companies like this one.
This is the worst 3rd party airline flight ever! They would not let me change 2 letters in my name! And also, they wouldnt let me change a booking to another day later... charge me a whole new booking! So, be aware of these folks!
Sandra, our apologies for the inconvenience. We have reviewed the reservation and see that you booked this in Dec, and called in July to notify us of the name error, unfortunately after 24 hours from the booking date name correction is not allowed. The ticket you purchased, basic economy does not allow any refunds, or changes to the flights that's why you were not able to make the date change. There were more expensive fares that we offered that did allow changes to the dates with an airline penalty.
This place deserves no stars! I went on the website to book a hotel room that is advertised at $79.99 and the taxes for the room for one night was almost $25! The actual hotel, Expedia, Travelocity, Priceline has the taxes at $8. Seems like this place is a ripoff and after reading the reviews, ripoff sounds about right! I will spread the word to anyone looking to travel to skip over this company.
I could not use my points. The redeem points website does not let you use points. When I called the hotline, I was transferred then I was told to email the company in the response I was told to go back online
This is being reviewed.
Always great working with one travel
Very easy processing, great fare and multiple choices for your travel needs
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Fast friendly efficient easy navigation and always offers all options
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
My travel plans weren't too bad. I think what surprised me was when I got a call and then at the end I was told about future discounts; it was a pleasant surprise, although I didn't realize writing a review was part of the deal.
I've purchased numerous tickets from this company and contacted regarding changing my flight. Don't try to help you whatsoever. Their customer service completely sucks. Your much better off using Cheapair or Expedia.
Was just googling around looking for the cheapest best flight to Roatan and OneTravel popped up. Booking the ticket couldn't have been easier. I was a little leary since I'd never heard of them before, but we're really happy with the results. They kept in communication by email and when one of our flights was cancelled/changed, we simply called the airline to reschedule.
This year again my husband decided to use one travel, wrong decision again. Jusr the night before leaving at 8:00 o'clock we received an e-mail to inform us that first leg of our trip was cancelled. We calked the company and were offered an option which was flying to India to go to Thailand and after asking many details found out that It would be a very very long road, with lot of waiting in airports. Then It took tow hours arguing over the phone to cancel without fees charged, but don't need ti say that I had to fight with them! We finally ended up calling the transporter United Airlines and were put on the same same flught the next day. United airlines staff was very very accommodating!
A close second to necrotizing fasciitis. We changed flights and they gave us a voucher to redeem. When we tried we found out they tack on so many fees it would cost us double the amount of the ticket alone just to use our money we spent. While on the phone with their customer support, not only were they very disrespectful, they also had the odacity to ask us if we understood the english language. I may not be an english major, but its the only language i have ever known. Overall, at least you can cut away a flesh eating infection. This company's deception and awful customer service will linger forever.
I booked my cheap flight ($942) on 16th July with onetravel from Iraq to Germany, and on 18th, less then 12 hours into the flight, i still have not got tickets. Numerous international phone calls to them (30 min duration) were simply switching from one "so called department" to another, with "questions about verification process" which seems to be questions of stealing identity. Luckily USD942 was not deducted from my bank account, (i am still checking as sometimes there is no traces about it) as my bank has got strict verification hopefully.
I haven't booked one yet, but so far most of the reviews are wrong, they picked up immediately and confirmed the price and that this isn't a scam, I didn't have to waait 30 mins, they picked up and were kind. I didn't hear any Indian accent either
Prices are cheap as $#*!k
I recently had an awesome travel experience with one travel.
By booking with them, I got the best affordable flights traveling from canada to the states and back.
My flights were in time and all the checkins were done accordingly.
I'd recommend you to book through one travel :)
Never ever again. Last year I booked a flight to Scotland at a cost of just under $1000 each including flight insurance. They offer cheaper fares because they book you with many stopovers or change of planes with outrageous layover times. With all that, then they at will can change your flight to something equally bad or worse.
I cancelled my ticket due to health problems and they took a significant percentage of the cost the ticket plus USD$250 in cancellation fees, this is a first time a company like this ripoff customers, the ticket cost $900 and they returned only $300 and they charged me for seats assignment that I never requested. This company is fraudulent.
I got a call from onetravel agent George Jewell, wile my coworker was standing next to me asking me about my experience with onetravel and how was my flight and vacation ect. My coworker ask do they do that, i reply wow. They really care that is great. I recommend onetravel for booking anything and will use them for booking again.
Bought a ticket on 21 Oct to travel home for Christmas from my new job. On 23 Oct, the job offer fell through and I called to cancel. Before I could give the cancellation number, the internet went down. Being in Liberia with poor connectivity, I couldn't contact to cancel again until 25 Oct. Instead of paying the $150 cancellation fee and receiving the full price for the ticket, I was told I had to pay an additional $75 on top of the $150 cancellation fee. DON'T USE.
I booked a one way ticket to SF with One Travel and ended up paying more than if I had booked directly with the airlines, but I accepted that because it was my fault for my not checking more thoroughly. The part that infuriated me is that when I went to check in I was charged for my bag which is free with my credit card. One Travel did not use my credit card and therefore I had to pay AN ADDITIONAL $25.00. When I tried to call them, I got put on hold until finally they disconnected me. I wrote them and email and I'm still waiting to hear back. I've booked United flights with other websites before and this has not happened. In the future, I will make every effort to book directly with the airlines.
Overview
OneTravel has a rating of 3.7 stars from 1,686 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OneTravel most frequently mention good experience, many options and cheap flight. OneTravel ranks 6th among Discount Travel sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.