OnlineFlowers Delivery

Wanter to give 0 rating but have to select 1 as
Lowest rating is 1. They don't even deserve 1 rating. Please do not ever order from this website as this is not a business this is a complete fraud and scam. They work only to rob money of innocent customer s. Go and order from other websites but don't ever give a try here as at the end you will lose your money. And also share and tweet this all reviews to your friends and colleagues so they won't face same kind of frustration and money loss. Please spread this as much as possible so that we can expose such people

I ordered a b day cake for my brother today(8th Sept 17) afternoon from this site. I made the payment of rs 1725 cake + rs200 shipping charges (total rs1925~ 31.11 USD) through PAYPAL.
Once the payment was through- they messaged me that they have not considered any shipping charges and it is the exchange rate that i had to pay 31.11 USD for Rs 1725.

I got an additional invoice of USD 5.40 for shipping charges. When i enquired more. The chat was disconnected. When i called the customer service they were very rude in their replies. They said I should know that exchange rates are different for online purchases. Also, told me that i don't have to ask many times if the item will be delivered today. I agreed and paid the additional charges for shipping.

My order status was showing 'suspected fraud' and when i enquired to the customer service agent he said that is ok and there is no need to worry (I have a screen shot of this chat)

Now when i logged in to my account in their page ( 8.30 PM IST)- they are messaging me on their chat application that there is a problem and the item cannot be delivered today. They cannot arrange a cake even if I am ready to pay additional amount for emergency delivery. They can deliver another cake tomorrow and i got an apology through chat.

Every time they close the chat and the history with it without any notice (when i called they said this is because their net is getting disconnected).

This site does not have a section for user review. And I am sure they will get 0/10 if they had one. This was such a frustrating experience dealing with them. Such a poor service.

This is an absolute fake and rubbish site. Please dont ever try to order in this site. I have placed an order for a bunch of flowers and a cake. Before placing the order I have made a confirmation from their staff that it will be delevered on 07th of oct 2017. Then i placed the order. After placing the order there was no delivery and also i tried to call them and no response. Then Today 08th oct i called and a guy called Amit ( he is such a bastard) Sorry for using such language because he was talking to me like that) is telling me that the customers mobile number was not reachable and they couldn't deliver it. I had given the correct address and also the flat is in prime location and its in Kottayam town itself. He is telling its our mistake and he cant refund the money and talking rubbish. He even told me that he is doing a favor of talking to me now. So please don't try to order in this so called site. Its 100% fraud. I believe the company name is Global exporters. I have the proof for what i have ordered.