I had filed a claim when $600 were spent via from my account. OF said they will handle it and in a few days even promised to refund ALL unauthorized transactions. I even asked if i should delete that account and create a new one just in case. I was assured that my account will remain active and there was no need to create a new one. So i went on believing that OF will refund the charges and deal with the claim. I proceeded to continue to use my account, subbing and tipping the next few days for an upwards of $200.
Then, my account gets deleted. I was subbed to over 20 creators. Most of those subs were not even close to being over. And i had tipped numerous creators for exclusive content that they had not yet given me. All this after i was told my account will be active and ok.
In short, OF not only failed to help me with a claim I filed, they instead deleted my account and cut ties.
OF had just cheated me out of over $800.
I actually may have to take legal action. Something i did not see coming.
UPDATE: Got worse. Here's what I posted on reddit to spare me having to write it down for what feels like the 100th time today.
Created a new account after they had refunded the rest of the money with me thinking all this shenanigans is over with. They refunded all unauthorized transactions and all ongoing subs at the time of the account's deletion. So I thought I'd create another account. Went well for the first week, no problems. Subbed to the creators I was subbed to before and subbed to new people. Then today my account was, again, deleted. I didn't even file a claim this time. Nothing out of the ordinary, no complaints from myself. Then, out of the blue, boom, account gone again. So, again, I'm in the process of atleast getting those current subscriptions refunded to me, because none were anywhere close of being over. That's excluding all the tips I've sent to creators for custom content. My guess is that they blacklisted my debit card or my entire bank account. Again, I feel like Onlyfans is just screwing my tf over. It all started when I was the victim of fraud and I thought they'd help me with it. Now, not only has Onlyfans deleted two of my accounts, it appears that they have blacklisted me from using their site. I just now feel like I was not only a victim of fraud, I am being antagonized by Onlyfans for asking them for help.