How would you rate OurTime?
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Norway
3 reviews
16 helpful votes
Follow Niel D.
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They are on the decline
February 15, 2023

Couldn't find anything of value on Ourtime even after paying for boosts. It's truly shocking how many fake profiles they have. They must be on the decline so they recycle old long inactive accounts. I got bored pretty quickly. There is no use in searching for genuine profiles, you can't find anything like this on OurTime, so the best idea is to stay well clear of it.

Date of experience: February 15, 2023
California
1 review
1 helpful vote
Follow Galina M.
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Horrible
October 28, 2021

Very hard to navigate through the profiles, impossible to improve yours, no help from the management, they want you to pay HOURLY to keep your profile on the top, and it get lost among the old ones within 10 hours of submitting. Hope I can get my money back, although, as I read, that's impossible. Take your business someplace else.

Date of experience: October 28, 2021
Ohio
2 reviews
2 helpful votes
Follow Jeff A.
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I set my parameters for 30 miles and daily get matches from other states or 100 miles away in my state.
Another item that is just me own peeve is how many women don't show their picture, or show their animal first. I have noticed that about 75% of the woman in my search range have animals, especially cats and dogs. I am NOT an animal person and so many women have animals that even if I were interested in them the animals turn me off. Just my issue, but makes u wonder how many women are being skipped over by men that don't like animals. That's probably fine with those women, but it sure is frustrating for me trying to find someone to spend my life with. I realize this is out of Ourtime's control.

Date of experience: June 7, 2023
Maryland
1 review
5 helpful votes
Follow Mehrnaz Z.
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Yesterday, I tried to sign up for free at OurTimes to examine the traffic and see whether I would be able to chat for a few days before I sign up for premium; but I found out nobody approved my profile and not only that, I could not login whatsoever later on to just look at photos of men. I am not sure what was their problem, I received no email describing the problem. I think their rating should be zero but that was not an option. I feel sorry for them, who cares!

Date of experience: January 24, 2023
Illinois
1 review
6 helpful votes
Follow Rory D.
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Our Time took my money and I get one message a day. I bought a 3 month subscription apparently its wasnt enough. Any 'likes' are blocked from searching on the site and the pics are blurred. When it was free and i had blurred pucs i joined on the 3 month subscription. But when i joined all 'liked' profiles were removed. I would not suggest this site to anyone. POS/PM *OurTime.com
$58.48

Date of experience: May 9, 2023
Missouri
1 review
3 helpful votes
Follow Fines W.
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Out of Date Scammers
March 29, 2022

Getting logged on is a nightmare, Had to wait 4 hours or more for Veri vacation code. Then many of the people they recommended were no longer members that they were still there on free site. Also many of the others that were there were scammers This one breaks the mold and its to late for me to get my money back. Should have read the reviews before signing up...

Date of experience: March 29, 2022
Arizona
1 review
10 helpful votes
Follow Deann A.
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Horrible
September 10, 2018

Recently my dads Our time account was either hacked. One day he was receiving views from all over the US. When contacting people media, the first rep we spoke too argued with us that if some suspicious happened they would have contacted us. We were never contacted. We wanted a refund and to cancel the acct but she would not let us. After giving us an temp password. We were still unable to get into acct and had to call again. After an hour of being on the phone a different rep was able to get us into acct. Come to find out Birthday was changed, profile changes and pictures of another man was on my dads profile. After inputting the correct information, the acct was changed again and at the moment cannot get into the acct. We have to wait to call until our time zone matches theirs. Very unhappy. Peoplemedia oversees about 22 websites according to their rep. There is no supervisor you are able to contact. Please be aware and get your information off their sites ASAP

Date of experience: September 10, 2018
Illinois
1 review
11 helpful votes
Follow Albert p.
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I signed up for one Month and they still bill me after 4 months. This sounds like the Attorney General needs to step in. I was hit up 25 times by escorts with numbers. This was a joke and embrassing. To find a Quality Lady didn't mean a
Quality Lady that has dated everyone, No thanks.

Put this Business out of Business. I never reputed
My one time subscription and I've been billed for
Four months. FRAUD

Date of experience: December 24, 2017
Arizona
1 review
9 helpful votes
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Useless dating site
August 20, 2018

Luckily I only paid $40 for a 6 month subscription, but that was still $40 too much. They don't allow you to read your messages unless you subscribe. They don't screen their members because I received message from men in their 20s and scammers. This dating site is for 50+ singles. My account was hacked, so I called customer service. I asked for a partial refund and they don't give refunds if you used their site. They corrected my photos and profile. Currently the photos are accurate, but the profile is back to what the hacker wrote. DO NOT WASTE YOUR MONEY ON ourtime.com!

Date of experience: August 20, 2018
Massachusetts
1 review
11 helpful votes
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Wow this site is awful!
February 15, 2016

Every time they get a chance to up sell you they do! Send you so much junk email. Endless. So don't give them the chance!

Bad, awful & just the perfect place to find some one that 1000 miles to 4000 away!

Date of experience: February 15, 2016

Overview

OurTime has a rating of 1.5 stars from 440 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OurTime most frequently mention customer service, fake profiles and credit card. OurTime ranks 52nd among Senior Dating sites.

service
112
value
124
shipping
31
returns
42
quality
103