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The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
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The first painting was great. Great quality and exactly what I pictured. Had a difficult time duplicating the portrait. Didnt come out like the first time.
I had a fantastic experience with my recent order. The entire process was seamless and easy from start to finish. The website was user-friendly, the ordering steps were straightforward, and I received timely updates along the way. My order arrived on time and in perfect condition. It's clear that great care was taken to ensure a smooth and efficient experience. I highly recommend this service and will definitely be ordering again in the future.
We appreciate your feedback, Kim. Thank you very much!
This is the second time using paint your life. Another great experience.
Thank you so much for being our valued customer, we'd love to see you back!
Very clear steps, super easy and the quality of the product was stunning
We appreciate your feedback, thank you!
The painting was a birthday gift for my fiancé of his parents. The painting was different than the photo I sent and I absolutely loved it. It was everything I hoped it would be. An abundance of thank yous to the artist. I loved it.
We're so happy to hear that, thank you for your feedback, Felicia!
I can't get over how much the painting looks so much like my brother… my mom and dad loved it and both cried when they opened it. I have bought 2 different paintings from you all so far and I'll be buying more… awesome job!
It was an honor bringing your vision to life, thank you for your feedback!
From having a say in the final product to the communication throughout, it was a great experience and I highly recommend The delivered product surpassed any expectations. It's beautiful
Thank you so much for your kind words, we appreciate your feedback!
It was life changing my friend loved her portrait. And will treasure it always
We're so happy to hear that, thank you!
Painting was being perfect. The details were amazing and everyone loved it. Will definitely getting any future portraits from here
Thank you for your kind words, Maria. We'd love to see you back!
It was unbelievable that the artist could capture the moment!
We're happy to hear you're satisfied with the portrait!
This special painting was a gift to my husband for his birthday. Recently his dad passed away and I wanted a special gift to remember him so I ordered a painting of them and our two boys. The artist did a FANTASTIC JOB! THANK YOU SO MUCH!
Thank you so much for your kind words, we appreciate your feedback!
MY PHOTO WAS AMAZING. I WOULD RECOMMEND FOR YOU TO TRY THIS. I MAY HAVE ANOTHER PICTURE DONE IN THE FUTURE.
Thank you so much for your feedback, we appreciate it!
My picture came out amazing. I do think the pencil ones should have some kind of protectant on them as I touch the picture the pencil transfers to my fingers. That is my only complaint, the time it took to get to me was acceptable.
We're so happy to hear that, thank you!
The painting was amazing! Ordering was a very simple process as well!
Thank you so much for your feedback!
From start to finish the whole journey has been amazing. Great customer service and nothing was too much trouble whether it was answering questions or making alterations to the digital preview. I didn't require any alterations to final canvas as it was perfect. In fact we were blown away by it, it's absolutely stunning. The attention to detail down to the finest stroke is incredible. This canvas means the world to us having recently lost our best friend and we will treasure it forever. I wouldn't hesitate to purchase from you again and would most definitely recommend your company to anyone looking for a painting at the highest standard. My sincere thanks to all the staff and to the incredibly talented artist who painted our portrait for us, you've given us in a sense our best friend back and for that we will be forever grateful.
Thank you so much for your kind words, Sam. It was an honor bringing your vision to life!
It was a beautiful picture. My auntie was very happy. She literally cried
Thank you so much for your feedback, John. Happy to hear that!
This was a gift to my fiancée. It was a picture of him & his dad who passed away when he was a teenager. He loved the picture and I'm so glad that I got it!
Thank you so much for your feedback, Trina!
The painting is amazing. Looks just like the picture of my dogs. I love it!
We're so happy to hear that, Mitchell!
It was perfect overall. They ask for the approval before sending it out and I appreciated that so much.
We appreciate your feedback, thank you for your kind words!
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
Paint Your Life is an online art service that creates affordable, totally customizable, hand-painted portrait art from your photos. Designed to honor and celebrate the special moments and memories in your life.
Hello Danny, we appreciate your feedback and will make sure to address it accordingly, thank you!