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The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
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WORDS CAN'T EXPLAIN HOW I FEEL JUST PRICELESS. THE ARTIST CAPTURE OF MY FAMILY COULD HAVE NOT BEEN ANY CLEARER THAN THIS. THANKS
It was perfect. The painting was a hit and will be treasured forever.
Thank you for your kind words, Megan!
The product took over 3 weeks from final payment to shipping. Could have moved faster other than that experience was good. Love the painting
We're happy to hear you loved the portrait, Rebecca. We'll be sure to consider your feedback!
I absolutely love this painting! It is a birthday present for my son and I can't wait to get his reaction.
The process was easy to understand and follow along with. All of my specifications and instructions were followed exactly, allowing my vision for my family portrait to be perfectly captured. I appreciated the fact that I was also given flexibility to make any changes both before and after the painting itself was done.
As a first time customer, I was a bit nervous about the painting process since I had never done anything like this before. But I was thankfully reassured and guided through everything. I was never confused at any point during the process thanks to how clearly defined the instructions were on the website itself. I would highly recommend this experience to anyone else that is interested in creating a portrait for their family.
I absolutely love the painting and cannot wait to see my loved ones reaction when I give it to them
Very happy with the finished product. It was perfect, as a Christmas gift!
This was my girlfriend's Christmas gift, her and her family were absolutely floored how perfect it came out. Thank you!
Beautiful painting that captures my vision! Easy process and constant communication!
It was a process getting all the renditions done, but we finally got the correct edit. The picture of the painting looked fine, but when we recieved the painting, it was phenomenal. I was so worried it would be just an A.I. Print, but it definitely wasn't. It was genuinely hand painted and I am very impressed. My wife cried when she saw it. Sadly she did not want the video to be released or used for advertising, so I cannot show you. Thank you guys for this wonderful painting. Will be getting another one within the year for another family member.
It looks great and I love that my son got this picture of his wedding day with my grandma
Great experience from start to finish and very fast service all around!
This was a gift to my best friend who lost her father 2 months ago. Here is what she had to say after receiving it:
"Everyone get their tissues ready.
I lost my dad not even a week after I had my son. I didn't get a picture of them. My best friends and their momma gave me this beautiful painting yesterday. {The picture of} my dad is the last picture we got together. {The picture of} my son is the first picture I have with my best friend and her son. I will forever be grateful for my small circle. Whoever painted this for me I hope this reaches you and I want to tell you that I am so in awe at this painting this is the most priceless thing I own in material things.
Thank you.
Turned out great, pictures didn't do it justice on how amazing it was. I appreciate the service and would like to thank the artist.
It was perfect and fast. It showed up before Christmas and the wife loved it. Thank You.
Submission and review process was fast and easy. Artist easily corrected my painting to ensure it was perfect. My husband loved it! Only issue was that I wasn't aware that the price if the painting didn't include the basic canvas framing. That's an additional cost. Other than that I will order again!
Love my painting, it's very beautiful, this is my 3rd painting and I am always satisfied with the results
So great the painting is amazing and was done and sent really quick :)
The wait times between edits was a bit nerve racking, but apart from that, I am happy with the painting.
The mockup process was frustrating. But the admin team were great following up with me and assuring me they'd make everything right. And they did. I was very happy with my painting.
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
Paint Your Life is an online art service that creates affordable, totally customizable, hand-painted portrait art from your photos. Designed to honor and celebrate the special moments and memories in your life.
Hi Annette, we're so happy to hear that you loved the portrait!