The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
This summary is generated by AI, based on text from customer reviews
Originally, the painting was not what I had asked for. I put specifics in the section for the Dream Team to create a customized portrait and the mock up I received was pieced together from the pictures I submitted - exact. But after going through customer service, they asked for more pictures to create the look I wanted. The second mock-up and final painting are AMAZING. I love it! I just wish they'd used the details I asked for in the first go 'round and asked for more pictures if that's what they needed so that it didn't waste an artists time for something I didn't ask for. Even so, the paintings are incredible and I'm beyond happy with the outcome and that they worked to correct it for me even though it was partially my fault for approving the mock-up on the assumption that the dream team would be adjusting the final. Just make sure you submit enough pictures!
I like the end result painting. Thanks to a friend's advice, I asked for them to redo the painting after draft one, because one grandparent's face needed to be redone. The artist had to do two drafts to create a wonderful portrait. I think they have good customer service. I liked the fact you could send multiple photos and have several drafts.
The whole process, from start to finish was very simple and easy. I appreciate that the artist worked with my suggestions and tweaks. I received the painting and gifted it to my wife. She absolutely loved it and was surprised on how accurate the picture was, including all of the tiny details! Thank you for this. I would 100% recommend to others.
We are very happy to hear about your satisfaction with the painting and the service, Catherine. Thank you for your wonderful feedback!
The painting came out great! I love it! It is for my boyfriend. We recently had to put our dog down and when i give it to him for Christmas i know hes going to love it! I loved how quick the process was and especially the shipping. I was expecting to get it the end of November and it came literally within a week of shipment. I was so surprised! Great service! I will definitely be getting more paintings from you guys again.
Thank you for this wonderful feedback, Tiffany! We're ecstatic to hear that you are pleased with the experience and are looking forward to working with you in the future as well.
I'm absolutely delighted with the painting. From the moment I enquired about it to the minute I received it I couldn't have been happier. The finished painting was fantastic and when my daughter opened it she couldn't believe her eyes. Thank you so much for an amazing piece of art work which will be treasured for many years to come.
We are very happy to hear about your satisfaction with the painting and the service, Yvonne. Thank you for your wonderful feedback!
My daughter's dad passed away almost 20 years ago and they have no pictures of just the two of them so I ordered one. The process was smooth and even rejected the final painting because I didn't like it so I contacted customer service and they made recommendations for the type of painting and even sent me a link to look at the oil paintings from different artists and pick the one I liked and my painting was completely redone and it only took an extra week and it still showed up before it was supposed to! The outcome was absolutely beautiful and my daughter loved it! Great experience!
They absolutely loved it, their dad/grandfather/ wife passed away recently and the portrait with all four of them was amazing. They actually didn't have a picture of themselves with dad. This portrait allowed them to all be together forever
Thank you for sharing your experience with us, Angel. It was an honor for our team to create such a meaningful painting for you. We highly appreciate your feedback!
My father in law passed before he could meet our son and for Father's Day I wanted my husband to see a picture of two of them together so I ended up finding Paint Your Life. I was skeptical because of all the scams out there but went for it and I am SO impressed. I sent them two photos then they edited it digitally and waited for my approval then got started on the painting right away. After it was done they gave me another chance to view it and make any changes. Once I approved it they started the next steps right away. The painting is so beautiful and brought my husband to tears. The talent these people have is amazing… the painting looks identical to the photos I sent (I suggest choosing the oil canvas).
Thank you so much to the artist who brought this moment to life.
Thank you for sharing your experience with us, Amy. It was an honor for our team to create such a meaningful painting for you. We highly appreciate your feedback!
Entire process was clear and easy. Final product exceeded expectations. I got my wife a painting of our late cat and it was so good (tied up with the emotions of losing a cat after 18 years) it made her tear up.
We are very happy to hear about your satisfaction with the painting and the service, Tyler. Thank you for your wonderful feedback!
I am so pleased with my portrait. I searched high & low for a company that can created a real life portrait out of two separate photos. It's the greatest gift I think I can ever give my fiancé on our wedding day. The portrait is absolutely amazing and I can't wait to reveal it to him in November.
We are thrilled to hear about your satisfaction with the painting, Kiana. Thank you for your wonderful feedback!
I uploaded my photos and within a day I got some pictures to comment on and lots of previews. It's very expensive for what it is but it turned out beautiful. My MIL's father passed away & I had him painted next to her with angel wings. I'm giving it to her as a Christmas gift
Thank you for your kind feedback, Ashley! We hope the recipient will love the painting as much as you did.
Got my painting even faster than expected! Such a special gift
From the beginning the experience was terrific. The artist did a superb job. We lost our Rottweiler to cancer way to soon. He was the soul of our home. We can almost touch him again with the detail and care went into the painting. We will be getting another picture done soon.
Thank you for sharing your experience with us, Nick. We are thrilled to hear how much you loved the painting. Your feedback means a lot to our team!
Communication was fantastic! The artist worked with me and all my requests as much as possible. After everything was said and done, delivery was super quick and came quicker than the expected date! Definitely recommend getting a painting.
We are beyond happy to hear about your satisfaction with the painting and the service, Tiffany. Thank you for your wonderful feedback!
This is our first experience with paint your life…we are THRILLED! Unbelievable talent, we cannot say enough how beautiful our painting is. Every time someone comes to our house, it's the first thing we show them. We are totally loving it.
We are beyond happy to hear about your satisfaction with the painting and the service, Melanie. Thank you for your wonderful feedback and kind words!
I got the painting for my boyfriend and of him our daughter and his son that had passed a few years prior and he was just blown away by how real it looked and probably stared at it for hours. He doesn't have very many pictures of his son so it meant a lot to him to have one of him with both of his kids.
It was an honor for our team to create such a meaningful painting for you, Ashley. Thank you for your wonderful feedback!
I got this done for my husband who was best friends with his grandfather who passed before we met. Our kids are 4 and 6 so it seemed like a good time to do it. It turned out absolutely amazing and I couldn't be happier for chiding to get this for him
It was an honor for our team to create such a meaningful painting for your family, Kassie. Thank you for your wonderful feedback!
The artist did a great job. My wife was touched when she looked at the picture. It was the first time she was able to see the likeness of her (now) adult daughter and her own mother. She also appreciated the shading of make up. This was well worth every penny!
We appreciate your kind feedback, Patrick! It's great to hear you loved the painting as much as we did working on it.
My husband Lost his Mom an Sister he always gets emotional around the holiday he love telling stories about them to his kids his mom and sister didn't live to see his children I wanted paintyourlife to create them in one photo for him as a surprise for his birthday. It came true he was laughing and crying at the same time thanks to paint your life..
It was an honor for our team to create such a meaningful painting for your family, Chrisshanna. Thank you for your wonderful feedback!
This was easy and smooth from beginning to end. My painting turned out beautiful and exactly what I wanted.
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
It is our main goal to fulfill your expectations, Megan. We are beyond happy to hear about your satisfaction with the painting and the service!