The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
This summary is generated by AI, based on text from customer reviews
From the moment I placed my order I felt it was being treated as a priority. Grateful to have received a portrait to bless my husband for Father's Day.
The painting was more beautiful than I ever expected. She loves it so much and the paint your life team made it so easy. Very helpful and responded quickly
Thank you for your wonderful feedback and kind words, Tandra. We are very happy to hear about your satisfaction with the painting and the service!
The artist was able to capture so much life and detail it was incredible. I shopped around a few places and I'm so happy with the choice I made. I will definitely be referring my friends and family.
We are delighted to hear we were able to live up to your expectations, April! We hope to work with you again soon.
My husband just passed away and I had a picture done of our wedding. I love the oil painting. I will be ordering again for my daughter and step son for sure.
It was an honor for our team to create such a meaningful painting for your family, Sherri. Thank you for your wonderful feedback!
Absolute perfection! Captured both of the people in my painting perfectly! I bought my father back in a small way! Absolutely captured who he was and I didn't think that was possible!
It was an honor for our team to create such a meaningful painting for you, Kaylee. We are very happy to hear how much you loved it. Thank you for your feedback!
My family was very happy and emotional about the painting! It is everything I hoped it would be and more. Thank you very much for creating such a beautiful painting of my grandfather and nephew.
We are thrilled to hear about your satisfaction with the painting, Armando. Thank you for your wonderful feedback!
It's an Christmas gift for my mom ao she haven't seen it yet but I peeked at it and it is just amazingly stunning. I can't wait to see her reaction when she see it.
We are sure your mom will be as excited about the painting as you are, Tankina. Thank you for your wonderful feedback!
Don't do it. To start this off I tried for over a week to get ahold of them and now they wanna act like it's a robot messaging. When I got to talk to someone on Facebook they deleted my comments so people didn't know.
I specifically asked for a artist that was not cartoony. I wanted something like they advertise. Like a actual picture. But nope. It's very cartoony does not look anything like the picture they sent me to approve at all. After I finally paid for it they dropped all communication. The person I talked to on Facebook now acts like a robot. But that's how I was talking to someone with any questions I had and they got back to me fast and it was a person. The robot keeps saying they don't understand what I'm trying to say. I have reached out through their web page emails phone number Facebook their Facebook group.
Scammy. I mean you get a painting but it's not worth it.
I paid over $400 (not including the frame they don't tell you about until it's ready to ship out) for a 12 x 16 of 2 people.
I basically got a blown up clip out of a comic book.
They say 100% money back guarantee
But I gave it to someone as a gift so I can't take it away
They more laughed than cried when they received it because it looked like a cartoon.
I knew it was too good to be true there's always some type of catch
Don't waist your money there are other people better and cheaper.
Customer service is a joke after you pay.
But before you pay they are amazing.
We are pained to hear your feedback, Twila. Our team works hard to ensure your satisfaction, thus we offer unlimited modifications and only send out the portraits after we get approval from customers. In case of unsatisfactory results, our team is always ready to provide assistance. However, since we have received confirmation we confidently shipped out the portrait. Additionally, we offer a 100% money-back guarantee. Nevertheless, we'd like to investigate the matter. Our team has reached out. Please check your inbox.
This is the third painting that I purchase. Each time has been a pleasant experience,
This painting was beautifully done.I love how the artist captured the small details.
We are thrilled to hear about your satisfaction, Dessy. Your wonderful feedback and kind words mean a lot to our team!
3rd painting my first Doc we lost, my mom and out second dog we just had to send to doggie heaven The paintings are unbelievable realistic. Very happy
Thank you for sharing your experience with us, Ray. It was an honor for our team to create such meaningful paintings for your family. Your wonderful feedback means a lot to our team!
It was perfect thank you very much. The way they put together all the imagines to create one was outstanding. It looks like they all lived the same era although these are 3 generations.
We are very happy to hear we could live up to your expectations, Despina. Thank you for your feedback!
I made this purchase for my fiance, it is a mother's day gift, the moment she opened it up she was happy and excited. She loved how life-like the panting was.
We are thrilled to hear about your satisfaction, Joseph. Your wonderful feedback and kind words mean a lot to our team!
My father cried for the first time and it melted our hearts. He was definitely a mommas boy and it showed in his eyes when they lit up. He has a part of my grandmother forever.
We are thrilled to hear how much you loved the painting, Emmalee. Thank you for your feedback!
I was so impressed with the experience. The end product was better than I had imagined. Highly recommend this company. Great and timely updates and follow through.
Amazing! Was more beautiful than I expected! Every part of the process was easy, and catered toward my desires as the customer. The end product was better than I could have hoped for.
We are thrilled to hear about your satisfaction with the painting and the service, Sarah. Thank you for your wonderful feedback!
The experience was seamless. This was a birthday gift for my dad and he absolutely loved it. The quality of the painting and the attention to detail is amazing!
The artist made me cry when I first saw the drafts and the final result. When I gave that painting of my grandmother to my mom she broke I. Tears of joy over how much she loved it
Thank you for sharing your experience with us, Elbony. It was an honor for our team to create such a meaningful painting for you. We highly appreciate your feedback!
I ordered my photo for my grandpa as a Christmas gift, it is my late grandmother and my son. The only regret I have is that I didn't order two! I can not wait for Christmas to see his reaction!
Thank you for your kind feedback, Shelby! We hope your grandmother will love the painting as much as you did.
This art is the best gift I ever had given to my father He was so happy to get a gift that had a drawing of his father. I really appreciate with your time making this art for my father. Thank you
It was an honor for our team to create such a meaningful painting for your family, Selena. Thank you for your wonderful feedback!
It was everything we hoped it would be, and more. Our Mom was so happy to see HER mother standing behind her, along with her mother in law, and two daughters. Thank you for everything!
It was an honor for our team to create such a meaningful painting for your family, Sharell. Thank you for your wonderful feedback!
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
Thank you for your wonderful feedback, Silvia. We are beyond happy to hear we could fulfill your expectations!