Overview
The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
This summary is generated by AI, based on text from customer reviews
Don't do it. To start this off I tried for over a week to get ahold of them and now they wanna act like it's a robot messaging. When I got to talk to someone on Facebook they deleted my comments so people didn't know.
I specifically asked for a artist that was not cartoony. I wanted something like they advertise. Like a actual picture. But nope. It's very cartoony does not look anything like the picture they sent me to approve at all. After I finally paid for it they dropped all communication. The person I talked to on Facebook now acts like a robot. But that's how I was talking to someone with any questions I had and they got back to me fast and it was a person. The robot keeps saying they don't understand what I'm trying to say. I have reached out through their web page emails phone number Facebook their Facebook group.
Scammy. I mean you get a painting but it's not worth it.
I paid over $400 (not including the frame they don't tell you about until it's ready to ship out) for a 12 x 16 of 2 people.
I basically got a blown up clip out of a comic book.
They say 100% money back guarantee
But I gave it to someone as a gift so I can't take it away
They more laughed than cried when they received it because it looked like a cartoon.
I knew it was too good to be true there's always some type of catch
Don't waist your money there are other people better and cheaper.
Customer service is a joke after you pay.
But before you pay they are amazing.
This is the third painting that I purchase. Each time has been a pleasant experience,
This painting was beautifully done.I love how the artist captured the small details.
We are thrilled to hear about your satisfaction, Dessy. Your wonderful feedback and kind words mean a lot to our team!
3rd painting my first Doc we lost, my mom and out second dog we just had to send to doggie heaven The paintings are unbelievable realistic. Very happy
Thank you for sharing your experience with us, Ray. It was an honor for our team to create such meaningful paintings for your family. Your wonderful feedback means a lot to our team!
It was perfect thank you very much. The way they put together all the imagines to create one was outstanding. It looks like they all lived the same era although these are 3 generations.
We are very happy to hear we could live up to your expectations, Despina. Thank you for your feedback!
I made this purchase for my fiance, it is a mother's day gift, the moment she opened it up she was happy and excited. She loved how life-like the panting was.
We are thrilled to hear about your satisfaction, Joseph. Your wonderful feedback and kind words mean a lot to our team!
My father cried for the first time and it melted our hearts. He was definitely a mommas boy and it showed in his eyes when they lit up. He has a part of my grandmother forever.
We are thrilled to hear how much you loved the painting, Emmalee. Thank you for your feedback!
I was so impressed with the experience. The end product was better than I had imagined. Highly recommend this company. Great and timely updates and follow through.
Amazing! Was more beautiful than I expected! Every part of the process was easy, and catered toward my desires as the customer. The end product was better than I could have hoped for.
We are thrilled to hear about your satisfaction with the painting and the service, Sarah. Thank you for your wonderful feedback!
The experience was seamless. This was a birthday gift for my dad and he absolutely loved it. The quality of the painting and the attention to detail is amazing!
The artist made me cry when I first saw the drafts and the final result. When I gave that painting of my grandmother to my mom she broke I. Tears of joy over how much she loved it
Thank you for sharing your experience with us, Elbony. It was an honor for our team to create such a meaningful painting for you. We highly appreciate your feedback!
I ordered my photo for my grandpa as a Christmas gift, it is my late grandmother and my son. The only regret I have is that I didn't order two! I can not wait for Christmas to see his reaction!
Thank you for your kind feedback, Shelby! We hope your grandmother will love the painting as much as you did.
This art is the best gift I ever had given to my father He was so happy to get a gift that had a drawing of his father. I really appreciate with your time making this art for my father. Thank you
It was an honor for our team to create such a meaningful painting for your family, Selena. Thank you for your wonderful feedback!
It was everything we hoped it would be, and more. Our Mom was so happy to see HER mother standing behind her, along with her mother in law, and two daughters. Thank you for everything!
It was an honor for our team to create such a meaningful painting for your family, Sharell. Thank you for your wonderful feedback!
I am still really at a loss for words for how amazing of a job this artist did and how absolutely wonderful our painting turned out! Absolutely amazing job and experience! We are so so happy!
Recipients were very pleased with the painting. This was a recently deceased father and the family was very pleased with gift, remarking that it was a terrific remembrance.
Love this company. They have such talented artists. Fast service and great customer service. I have had 2 paintings done and plan to have more. I highly recommend them
We are humbled by your amazing review, Debra! It is a pleasure working with you and we look forward to create more gorgeous art-pieces for you in the future.
Easy and we were so pleased with the end product! We sent 2 photos, and they chose the one that they felt would come out the best. Making the process super easy for us.
We are thrilled to hear about your satisfaction with the painting and the service, Dawn. Thank you for your wonderful feedback!
I can't believe how beautiful this painting is. I can't wait to give it to my mom for Christmas. She will love it. Thank you for giving us this piece of my sister back.
We are sure your mom will be as excited about the painting as you are, Faith. It was an honor for our team to create such a meaningful artwork for your family. Thank you for your wonderful feedback!
It was on time and great ty! And everything went smooth from the start to the finished product, it was one of the very first my significant other like my gift
We are very happy to hear how much you loved the painting, Geo. Thank you for your positive feedback!
I am so happy with my painting. It was a gift for my daughter & grandson and they were blown away when they received it. It was so beautifully done and I am amazed by the detail put into it.
We are thrilled to hear about your satisfaction with the painting, Peter. Thank you for your wonderful feedback!
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- Sheridan, Wyoming, United States
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Business Highlights
- Customized hand-painted portrait art
- Free shipping
- Unlimited revisions
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are pained to hear your feedback, Twila. Our team works hard to ensure your satisfaction, thus we offer unlimited modifications and only send out the portraits after we get approval from customers. In case of unsatisfactory results, our team is always ready to provide assistance. However, since we have received confirmation we confidently shipped out the portrait. Additionally, we offer a 100% money-back guarantee. Nevertheless, we'd like to investigate the matter. Our team has reached out. Please check your inbox.