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The company enjoys a strong reputation for delivering high-quality, realistic paintings that frequently exceed customer expectations. Many customers appreciate the attentive and responsive nature of the artists, highlighting their willingness to incorporate feedback and make adjustments promptly. However, some concerns arise regarding additional costs, such as framing, and occasional delays in communication during the editing process. While most customers express satisfaction with the final product, a few noted issues with the initial accuracy of the artwork. Overall, the sentiment leans positively, with numerous customers eager to return for future orders.
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I placed an order for a painting for Father's Day. I saw the site advertised on Facebook and uploaded all my photos when I placed the order. After 2 days of waiting for an update I was advised they didn't have my photos which pushed back the start of the work so now it will not be here on time due to their website malfunction. Their solution was for me to pay an additional 15% for expedited service which would not have been necessary had they started when I initially placed the order. Definitely regret spending this nearly $500 for a gift that will now not be here on time. The following 4 paintings I needed will be done with another company since I've lost faith in this one, but the pictures they sent me of the painting look great so the review isn't shading the artist it is against the company and how they do things.
Everything was done in a timely manner. The painting looked really good. Tbh no complaints. Tis a good service.
We are thrilled to hear about your satisfaction, Sam. Your wonderful feedback and kind words mean a lot to our team!
I absolutely adore it, it looks exactly how I wanted It and more! It brought me to tears, thank you so much for this amazing portrait
We are thrilled to hear about your satisfaction, Janaya. Your wonderful feedback and kind words mean a lot to our team!
It was everything we hoped it would be, and more. Our Mom was so happy to see HER mother standing behind her, along with her mother in law, and two daughters. Thank you for everything!
It was an honor for our team to create such a meaningful painting for your family, Sharell. Thank you for your wonderful feedback!
Felt supported and heard with my hopes for a picture being painted and live the results.
We are thrilled to hear about your satisfaction, Betty. Your wonderful feedback and kind words mean a lot to our team!
Fairly easy to order and make changed, Portrait looks very nice. Ending price more than quoted though.
We are very happy to hear about your satisfaction with the painting and the service, Douglas. Thank you for your wonderful feedback!
The experience was great. Need to get to 50 characters so I'm just writing anything so I can be done
We're happy to hear that you were pleased with the experience, Anjanee!
My wife loved the painting, she cried a lot. Will make a future purchase.
We are thrilled to hear about your satisfaction, Frank. Your wonderful feedback and kind words mean a lot to our team!
Quality of work was above expectations and the process for ordering / reviewing was very easy. Very satisfied with the results.
We are very happy to hear about your satisfaction with the painting and the service, Clarence. Thank you for your wonderful feedback!
Turned out great and easy process start to finish. Thank you guys!
We are thrilled to hear about your satisfaction, Cody. Your wonderful feedback and kind words mean a lot to our team!
Everything was great. I asked for revisions and they were done in a timely precise manner. My wife loved it!
We are very happy to hear how much you and the recipient loved the painting, Darryl. Thank you for your wonderful feedback!
This is the third painting that I purchase. Each time has been a pleasant experience,
This painting was beautifully done.I love how the artist captured the small details.
We are thrilled to hear about your satisfaction, Dessy. Your wonderful feedback and kind words mean a lot to our team!
We are very happy to hear how much you loved the painting, Sarah. Thank you for your wonderful feedback.
I made this purchase for my fiance, it is a mother's day gift, the moment she opened it up she was happy and excited. She loved how life-like the panting was.
We are thrilled to hear about your satisfaction, Joseph. Your wonderful feedback and kind words mean a lot to our team!
My boyfriend opened up the gift and was just floored. It was beautiful and he had no idea that I was doing this for him. Thank you for making such a tragic situation, the loss of a mother, into something so beautiful. Highly recommended. And I had an expedited order, but you could tell the artist was just talented and took their time to capture exactly what I needed for that special moment. Thank you!
We are very happy to hear about your satisfaction with the painting and the service, Skye. Thank you for your wonderful feedback!
When my mother saw the painting of her passed parents she couldn't stop touching their faces and hands. Thank you for being a part of the grieving process.
It was an honor for our team to create such a meaningful painting for your family, Sarah. Thank you for your wonderful feedback!
Truly a gift. Captured my baby perfectly. Thank you so much! Every time i see it, makes me happy.
We are thrilled to hear about your satisfaction, Aubree. Your wonderful feedback and kind words mean a lot to our team!
The package came right on time and very well protected! My friend was in TEARS as soon as she saw the portrait of her late cat, who passed away months ago. You could see all the memories of her beloved kitty in her face and the tears just kept on coming and coming Thank you SO much to the artist who made the beautiful portrait and to everyone at PaintYourLife!
We are very happy to hear about your satisfaction with the painting and the service, Ashley. Thank you for your wonderful feedback!
I had a vision and this blew it out of the water. I could never express the kind of pain you go through at the loss of a child. This was exactly what I was hoping it would be. 3 generations. My handsome husband son and grandson. We miss our son Nick daily.
Thank you for sharing your experience with us, Brandy. It was an honor for our team to create such a meaningful painting for you. We highly appreciate your feedback!
Answer: Hi Christina, Thanks for reaching out! Once you place the order, you can expect to receive the digital draft in 24 hours or even sooner.
Answer: Hello Seongjin, Thank you for reaching out! Of course, we do ship to South Korea. Feel free to order with us, we'll do our best to meet your expectations.
Answer: They advertise that you can send them photos of people now past. They advertise these large paintings with beautiful frames being unpackaged. It is a lie. I started my order on November 10 and it took three months to complete. First because they would not sell me a large canvas like they show on their website. Secondly because they no longer sell anything except the smallest frames; yet the continue to advertise and list prices as if they do. Multiple email and phone calls resulted in no honesty from these people. If they had just come out and said "We don't sell those sizes of paintings and frames anymore" I could have moved on. After 60 days your money is their money even if you have nothing to show for it. You are expected to know their jobs better than they themselves do and act accordingly. Phone calls are outsourced to a call center out-side of the U.S. The people answering are nice, respectful and do a great job at making think there is no problem. At the end of the phone call, you feel better and NOTHING has changed. I finally received my painting in a tube. I did not get what I paid for and am unable to easily find a company that will frame original artwork for less than a few hundred dollars. I cannot hang my painting; it is in a closet. They advertise large frame and list prices but they do not sell them. You CANNOT buy what they advertise! In fairness the artiest did a wonderful job. It is the lies of the company that prompted me to report them to the BB and every online site I can and will find both private and governmental in nature. Don't let these people steal from you.
Paint Your Life is an online art service that creates affordable, totally customizable, hand-painted portrait art from your photos. Designed to honor and celebrate the special moments and memories in your life.
It was an honor for our team to create such a meaningful painting for your family, Lesley. Thank you for your wonderful feedback!