I seriously dont recommend this website, i placed an order beginning of november and it's still pending. It was supposed to be shipped in 15 days...
No one is replying. The customer service by email is just an automated email. I'm really really not recommending this website, it's a scam!
If anyone from that company sees this message, my order number is PN*******.
I would like to be refunded! Please reply
It has been a pleasant experience to shop with Panash India. I live in the UK and this was my first order. I was really doubtful since this is an overseas company. But my doubts cleared up real fast after talking to the agents. They assured me of my product's delivery and its quality and I'm happy to say that the outfit was lovely. Will definitely shop again.
They did a brilliant job. Gifted my wife a saree ordering from US delivering to India. They gift packed it and sent it just on time.It made her in love with that saree. Thanks Panash for making my wife feel so special. Will buy soon :)
Thank you Tushar for your feedback. You are most welcome to visit us again! :)
Panash India has renewed my faith in online fashion shopping. The sea green gown fit my daughter perfectly. It has a faint sheen that I was not expecting, but it enhanced the overall look of the dress. My daughter is chirping like a little bird wearing it. She's happy and so are we. Extremely happy with the purchase, would recommend to anyone.
Hi, I have ordered my product on 2nd Nov and there it was showing 10 days to ship. Now more than 16 days gone still the status is same. No body is picking phone on customer care. I have ordered that dress for 1 wedding not sure will i receive that dress or not. Seems wasted my money by choosing this site.
Hello Chhaya,
We have got back to you over email. Kindly reply us so we can resolve your order at the earliest.
I ordered an outfit with custom measurements. It came on time and my emails regarding shipping and measurements were answered in a timely manner. However, when the outfit came, it had some dark stains on the front middle (waist area). I took pictures and sent an email expecting a response, 24 hours nothing came. I again sent an email and waited and again no response. I have now disputed the charge with my cc company. I do have the outfit and the pictures of the stains as proof that it is dirty. I do not plan to pay for this when dry cleaning will now cost me about 40 dollars. Be aware that the customer service is very poor and they do not care if you have a problem with what you received.
Hello Vaishali,
Greetings from Panashindia.com!
Sincere apologies for the delay in response.
We have worked on your complaint and our team will revert with a solution within 24 hour on your registered email id.
Request you to not lose your hope and trust on us and give us another chance to give our best and serve you.
Assuring you best of our attention at all times.
Regards,
Shikha
Team Customer Care-Panashindia.com
I was very skeptical before trying the online measurement system--I have been burned on sites before and I have a different body type, so standard sizing is tricky. WOW! I was absolutely blown away by the accuracy, quality and speed with which I received my items.
We're grateful that you discovered our business through internet ads. Our aim is to provide you with excellent products and service, and we're committed to maintaining the quality and accuracy that you've experienced.
Warning about this site. I placed an order for a dress on May 4th. As of June 2nd I have not received it. I have send a dozen emails to the company and all I receive in response is an automated email stating that someone will contact me within 48 hours... they never have. I have called the phone number on the website dozens of time and no one ever answers. I always receive a message that someone will return my call... they never do. Stay away from this company. They are thieves!
I have ordered first time from your site and I've got fantastic experience, excellent customer service, dispatched my order way much before time, loved the outfit, from now I've got the best site for my all festive wear occasions, thank you can't wait to order more...!
I picked a dress because I loved the shape of the blouse, but the one I got in the mail did not match the one in the pictures.
Thank you for your feedback. We're sorry to hear that the blouse did not match the picture. Please contact our customer service team at support@panashindia.com so we can assist you further. We appreciate your patience and understanding.
Overview
Panash has a rating of 3.1 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panash most frequently mention customer service, good quality and shopping experience. Panash ranks 6th among Indian Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Amisha for your wonderful review. We are so excited to know that we were able to meet your shopping experience. We look forward to seeing you at our webshop again.