I was ordering a card for my cousin over seas and they called to check I was ordering the correct item just to be safe.
Wonderful people.
The service they provide is really fast and reliable, I have bought several gift cards and they work perfectly.
I purchased 3 game cards as a gift for my daughter in BC. (I live in California.) I used Paypal as the source of the funds, and Paypal sent a notification that they had received the order and had put a hold on the funds. A week later, I discover the order was cancelled. While it is annoying enough that my order was cancelled, my main beef with these guys is that I was not notified it was cancelled. A week after the I placed the order, I followed up just to check on the status. That is when I found out the order was cancelled. No courtesy notification, no email of any kind indicating it was cancelled. Just the sound of crickets...
Customer support was not useful in helping me try to sort out the issue. They simply said the system is automated and they don't know why the order was cancelled. I tried a second order, just in case it was a technical glitch the first time. Nope. Exactly the same outcome. A note from Paypal saying the funds have been held, then nothing...
There are really 2 problems here:
1) They have a terrible order fulfillment system. (I have ordered from China, Europe, the US, Canada and other places with Paypal. Never any issues. Their software appears to be sub-par), and
2) It would be nice to get notified, given the poor system, when the transaction has failed.
I have seen several other reports of people having exactly the same experience (particularly on the BBB website), so my experience is far from unique. I am not sure what percentage of people are rejected. But my advice: find another source. If you can't find another source, don't expect too much if you are one of the many who are rejected by their order-fulfillment system.
The one positive is that the Paypal transaction appears to be aborted, so I haven't lost any money on this. However, I have paid in time lost and frustration. Buyer beware.
A disappointed customer.
Still not got it, i brought this as a gift and im not happy this hasn't been received
Always receive my cards on time and speedy! Whenever I need a card I just purchase one and I get it immediately.
I find the user interface is very easy to use and that the process is very quick. You get your cards instantly
I have made multiple purchases here, and very time I have received the codes instantly, and redeemed them without hassle or fault.
Been a customer for a long while. Service is absolutely fabulous. No need for any other merchant for cards. This is the prime out there.
I have been a customer for many years, the delivery of the code is super fast and excellent customer service. Pcgamesupply is the best
I really dont know why. Awful experience and i hope they will bring me back the money the owe me. DO NOT BUY from them.
It's a good website the only thing is it would be better if the website was a little better more efficient if you will other than that very good
They cancel my order for no reason and take my payment. They claim they are refunding me but they have not done so
Good prices and fast…
Very good website and highly recommended.
I use it all the time!
Service was seamless there was not any issues very prompt very good thank you so much
The best store with everything we need and just a few clicks and you will have what you need within a minutes!
Well I used another method of getting PSN Online codes and this one is just perfect and reliable! I love it.
It was fast and easy to purchase what I was looking for, and it was delivered immediately to my account.
It was nice and they are very reliable and they deliver fast
It was fast and easy to get and very understanding to fill out and send to someone
Overview
PC Game Supply has a rating of 2.5 stars from 275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PC Game Supply most frequently mention gift card and customer service. PC Game Supply ranks 9th among Virtual Goods sites.
Sitejabber serves as a trusted platform where customers can openly share their experiences, opinions, and feedback about various online businesses, including PCGameSupply.com. Customers who have made purchases or interacted with PCGameSupply.com can leave reviews on Sitejabber based on their firsthand experiences. These reviews cover various aspects such as the ease of navigation on the website, the efficiency of the purchasing process, the quality of the digital codes received, customer service satisfaction, and overall shopping experience.
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For PCGameSupply.com, this collaboration is instrumental in building trust and credibility among potential customers. Positive reviews serve as testimonials that highlight the platform's strengths, such as prompt digital delivery, authenticity of codes, secure transactions, and exceptional customer service. Conversely, any constructive criticism or negative feedback shared on Sitejabber allows PCGameSupply.com to address concerns and improve its services to meet customer expectations.
The integration of Sitejabber reviews on PCGameSupply.com's website offers a comprehensive overview to new customers. They can access these authentic reviews directly on the site, allowing them to gauge the experiences of past shoppers before making a purchase. This transparency helps foster trust and confidence in the platform, influencing potential customers positively.
Overall, the collaboration between PCGameSupply.com and Sitejabber serves as a beneficial alliance in the online retail landscape. It empowers customers to voice their opinions, assists PCGameSupply.com in enhancing its services, and provides potential customers with a reliable source of information to make informed decisions about their shopping experience on PCGameSupply.com.
Business History
PCGameSupply.com emerged in response to the increasing demand for digital codes, prepaid cards, and in-game currencies across various gaming platforms. The company recognized the evolving preferences of gamers and entertainment enthusiasts who sought convenient and instant access to these digital products without the constraints of physical purchases.
The platform was designed to cater to this need by offering a diverse range of prepaid cards for popular gaming consoles such as Xbox, PlayStation, and Nintendo, along with digital codes for platforms like Steam and various entertainment services. Its focus on instant digital delivery became a key selling point, ensuring customers could swiftly access and redeem their purchased codes.
Over time, PCGameSupply.com solidified its position by emphasizing authenticity and reliability. Unlike certain marketplace platforms, PCGameSupply.com opted to establish direct relationships with product publishers. This strategic decision allowed the company to source its products directly from publishers, ensuring that the codes delivered to customers were genuine, valid, and fully functional. This approach significantly reduced the risks associated with counterfeit or expired codes, fostering trust among customers.
The platform's user-friendly interface, multiple secure payment options, and commitment to prompt customer service contributed to its growing popularity within the gaming and entertainment communities. Its collaboration with review platforms like Sitejabber further strengthened its credibility by showcasing genuine customer experiences and feedback.
While the specific details of PCGameSupply.com's founding and early journey might not be extensively documented, its success and recognition within the gaming and digital entertainment market stem from its dedication to meeting the evolving needs of its customer base. By prioritizing authenticity, instant digital delivery, and user satisfaction, PCGameSupply.com has established itself as a reliable and trusted online destination for purchasing prepaid cards and digital codes in the gaming and entertainment industry.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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