business logo of PDFSimpli

PDFSimpli

Overview

PDFSimpli has a rating of 3 stars from 1,956 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 6th among Software sites.

service
67
value
68
shipping
24
returns
55
quality
58
This company responds to reviews on average within 1 day
+9
How would you rate PDFSimpli?
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Maryland
1 review
0 helpful votes
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Sometimes the fields don't end up where needed other then that ok

Date of experience: August 10, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli

Romania
1 review
0 helpful votes
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This is a scam
September 24, 2023

To change the text in a pdf document I lost an hour. The text was not changed by me but by an employee through the chat. The application/website doesn't do its job, you waste time, modify and when you save you see that nothing has actually changed. I think it's a scam because I pay for this crap.

Date of experience: August 25, 2023
Ohio
1 review
0 helpful votes
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THIS IS A SCAM.
March 3, 2023

As soon as you see the charge--Call your bank and cancel your credit card. Do not call this place, it will get worse. They continue to try to get more money from you and even give you the number of your bank, they directly like you so you can approve the charge. I shut off my phone and called my bank which is taking care of it. The us a HUGE SCAM.

Date of experience: March 3, 2023
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for leaving us a review. Registering to our website, editing and converting is completely free and so is downloading the text version of the document in our editor.

To download the file in all other formats or print the converted document, then an active paid subscription is needed, which you can cancel at any time. Our product is very competitively priced when compared to our competitors.

To try our product for free only for one file, you have to choose the “Delayed” option and wait 24 hours for your document.

Thank you,

PDF Simpli

Missouri
1 review
1 helpful vote
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Huge Rip-Off
October 10, 2022

Do not sign up for a trial with this company. You can get free pdf conversions on the internet. They will auto renew for $39.95 a month for a free service. You can't get ahold of anyone to cancel the service prior to auto renew. Then when you call them off a credit card number... they are combative and rude. DON'T BUY FROM THEM.

Date of experience: October 10, 2022
Sarah H. PDFSimpli Rep
over a year old

Hi We do not offer Free demo or trial we have a 14 day trial for $1.95 and it is mention before you pay that after the 14 day trial if you don't cancel you will be enrolled in our base subscription for $39.95. You can cancel any time. If you need any assistance please contact us by email support@worksimpli.io or call us at 1844 898 1076. We will be glad to help you

Ohio
1 review
0 helpful votes
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Fine
September 8, 2024

Fine. It worked out pretty well for what I was doing. Thank you for helping me get this done.

Date of experience: August 29, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services! Operations hour are: Phone 9:30 AM- 6:30 PM AST MON-FRI 1-844-898-1076 | Chat or Email Support 24/7.

Sincerely,

PDFSimpli

Maryland
2 reviews
2 helpful votes
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I miss the 14 days trial deadline, OK. I was charged and thought I was good for the term. I didn't realize that they charged me again in one month. That site never informed or I'm blind that it costs $39.95 a MONTH! I paid $1.45 for the document and $39.95. Check out all statements, this not informative before you get charged. I was refunded but offered a resolution of $12.95 per document. CAN"T AFFORT PDFSIMPLI -- That's ridiculous.

Date of experience: August 10, 2022
Sarah H. PDFSimpli Rep
over a year old

Hi
We offer a 14 day trial for $1.95 for unlimited access. After the 14 day trial if the account is not cancelled you will be enrolled in out base subscription for $39.95 to continue with our services. This is mentioned in our terms and agreement in the billing page. You can cancel any time. If you have a paid subscription you can cancel in the website in MY Account and under account settings. In the future, you can contact us through our online chat on our website, email support@pdfsimpli.com or call us at 844-898-1076. Thanks for using PDFSimpli

GB
1 review
0 helpful votes
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Great tool and great price!
September 9, 2024

Great tool and great price! I don't need to do loads of conversions so this works for me.

Date of experience: August 30, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

Thank you for your 5 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 Monday- Friday or via email at support@worksimpli.io 24/7.

Sincerely,

PDF Simpli

France
1 review
0 helpful votes
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Not working
August 18, 2024

Not working. I tried but file is in actual state. And I need to convert in word.

Date of experience: August 8, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website.

Best regards,

PDF Simpli

Texas
2 reviews
0 helpful votes
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Should be free
September 19, 2024

Should be free. Paying for one document to be edited is asinine.

Date of experience: September 9, 2024
Sarah H. PDFSimpli Rep
7 months ago

Hello,

Thank you for reaching out and expressing your concern regarding our fees. We appreciate your feedback, and we understand that cost considerations are essential for our users. We continuously evaluate our pricing structure to ensure it remains fair and competitive. While we may not be able to make immediate changes, we would like to gather more information about your specific needs and usage patterns. Understanding your requirements better will help us explore potential solutions. Please reach out to us by phone at 1-844-898-1076 or by email at support@worksimpli.io. We can discuss your options.

Best regards,

PDFSimpli

Florida
1 review
0 helpful votes
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Satisfied so far
August 19, 2024

Satisfied so far. I will give an update later on to let you know if things change.

Date of experience: August 9, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Georgia
1 review
0 helpful votes
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Wasnt able to convert the text at all
September 4, 2023

Wasnt able to convert the text at all. Just a few broken words out of a whole letter. This was not a very clean photo of the image though. I hate that I had to first pay to see the results. I ended up paying for nothing.

Date of experience: August 5, 2023
Alabama
1 review
0 helpful votes
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I filled out the application online but all I received is a blank application. I was misled my your online process. I could have gone to my local social security office and got for free what you want to charge me for. Very misleading.

Date of experience: December 21, 2023
Sarah H. PDFSimpli Rep
over a year old

Hi,

We are sorry for the misunderstanding. PDF Simpli system does provide you the template and allows you to fill and sign the form. However, the form has to be submitted by the customer as we do not have a service that delivers the document on your behalf. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge. Or pay for our 14-day trial starting at $1.45. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

GB
1 review
0 helpful votes
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Not tech minded or savvy so helpful
September 17, 2024

Not tech minded or savvy so helpful. Need to be able to edit documents

Date of experience: September 7, 2024
Sarah H. PDFSimpli Rep
7 months ago

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io 24/7. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli

New Jersey
1 review
0 helpful votes
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Hitting text button each time is a hassle
August 16, 2024

Hitting text button each time is a hassle. Make the controls a little easier

Date of experience: August 6, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli

Louisiana
1 review
0 helpful votes
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Love this it helped me out the job wanted my resume into a PDF, so this is perfect

Date of experience: August 5, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services! Operations hour are: Phone 9:30 AM- 6:30 PM AST MON-FRI 1-844-898-1076 | Chat or Email Support 24/7.

Sincerely,

PDFSimpli

Pennsylvania
1 review
0 helpful votes
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I love the ease of the conversions and the price is decent as well

Date of experience: August 8, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Georgia
1 review
0 helpful votes
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So far easy to use easy to get set up not hard very forthcoming

Date of experience: August 8, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

Thank you for the 5 star rating. Could you let us know some details about your experience with PDFSimpli? We value your input as this helps us improve our services for future clients.

Sincerely,

PDF Simpli

Kentucky
1 review
0 helpful votes
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Cant get it to download after i payed!
August 18, 2024

Cant get it to download after i payed! It says download, but when i push it nothing happens

Date of experience: August 8, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

Mexico
2 reviews
0 helpful votes
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Easy to use thank you fast simple, easy to use thank you fast simple

Date of experience: August 8, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Nevada
1 review
0 helpful votes
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Easy even for us old people ##############$#############

Date of experience: September 9, 2024
Sarah H. PDFSimpli Rep
7 months ago

Hi,

Thank you for your 4 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli and it was easy for you to handle. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 or via email at support@worksimpli.io 24/7.

Sincerely,

PDF Simpli